Rekommenderas INTE. Beställde tre artiklar med “Köp 1 få 2”-erbjudande. Fick fel varor – istället för läckagesäkra tygbindor fick jag en förvaringspåse utan förvarning eller samtycke, samt fick bara... Leggi di più
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Scopri cosa dicono le persone
Beställde en menstrosa, som vid leverans absolut inte var desamma som på bilden på hemsidan. Kundtjänst hävdade att det var det, men vid jämförelse av bilder var det helt olika trosor. Trots fel prod... Leggi di più
Har provat två märken menstrosor (varav det andra märket är väl omtalat och etablerat inom alternativa mensskydd). Jag föredrar absolut iconicas! Trosan känns torr, läcker ej, håller länge och är ot... Leggi di più
L'azienda ha risposto
Jag beställde flera paket. De flesta av dem fick jag ganska snart efteråt. Men, ett av dem dröjde flera veckor. Det blev även lite strul och visste inte om jag skulle få varorna. Det kom meddelande o... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We create products with women's menstrual cycle and your real body in mind. At Iconica, you'll find reusable and durable period panties, all carefully perfected to be worthy of your wardrobe. Iconica period underwear replaces tampons, pads, and period cups. With a sustainable alternative to disposable period protection, we disrupt the feminine hygiene industry.
Informazioni di contatto
Svezia
- iconicawear.com
2,4
Scarso
229 recensioni
Non ha risposto alle recensioni negative ricevute
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A wonderful discovery
I rate with only 4 stars because I haven't try them yet (On my period).
But my experience with customer service has been fantastic as I was worried about my package and they replay to me and update me very kindly.
Once I received the underwear, I could not be more happy with the quality, the texture is amazing, how it fits me and how comfortable they are!
Can't wait to try them out on my next period, I have no doubts I am going to be even happier with them.
15 dicembre 2022
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Risposta di Iconicawear
Cristina, thank you so much for your lovely words 🥰
Bestilte trusser 26/11 som…
Bestilte trusser 26/11 som julegave….beløbet blev trukket med det samme. Men det kniber med afsendelse. Har fået besked om at afsendelse er forsinket med mulig levering 25/12.
Det er simpelthen ikke godt nok.
17 dicembre 2022
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Risposta di Iconicawear
Åh nej, så lång ska såklart inte leveranstiden vara. Kontakta gärna oss med ditt ordernummer på contact@iconicawear.com 💜
Hice una compra y ni llega el paquete…
Hice una compra y ni llega el paquete ni envían ninguna notificación de envío ni número de seguimiento.. fatal
4 dicembre 2022
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Risposta di Iconicawear
Hi Ihintza! I can see that your package has been delivered to you and that a shipping confirmation was emailed to you. Please do reach out to us at contact@iconicawear.com if you still have issues with your order 💜
Return policy - bad customer service
I bought a pair of panties that didn't fit and followed the instructions in the return policy. Had to pay for a returnlabel in advance but never recieved it.
Iconicawear clearly states thet they don't return money if you send the product back before contacting customer service.
I now must pay Klarna because I have not returned the product, and because I can't explain why I have not returned the product yet. In Klarnas returnform it says that I have to contact the shop for returns, but what to do when Iconicawear don't answer!!!
4 dicembre 2022
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Risposta di Iconicawear
Hi Sara! Oh no, this is not the experience we want you to have, so sorry about that. When looking into your case I can see that the return has been made and the refund has been issue (Klarna invoice cancelled). I apologize if it took longer time than expected, our queue was significantly increased around black friday. Feel free to reach out to us again if there is anything else we can help you with, we are now back to normal answer times 💜
I would absolutely not recommend…
I would absolutely not recommend ordering at this website unfortunately.
My pre-order from 11/9 is still not delivered.
No respons on the e-mail, on respons on social media.
Such a pity to write this negative experience.
10 settembre 2022
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Risposta di Iconicawear
Hi! I'm so sorry if you've had a negative experience with your order. The pre-order products unfortunately had a delay which you should have received more information about via email and we sincerely apologize for the delay. However, by now, you should have received your products but if you still haven't, please reach out to us with your order number on contact@iconicawear.com and we'll be happy to help you out 💜
Past niet en geen geld terug
Past niet, duurde weken voor ik een retour ticket kreeg. Waar ik 11 euro voor moest betalen. Vervolgens retour gezonden en hoor niks meer. Dus ben meer kwijt dan het artikel en heb niks. Doe je zelf een lol en koop er niks.
21 novembre 2022
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Risposta di Iconicawear
Hi! I'm so sorry if you've had a negative experience with the return process. When looking into your order I can see that we have received your return and have issued the refund in November. I apologize if the return and refund took longer than expected, but you should be able to see the money back on your account since a few weeks back. Do let us know if there is anything else we can help you with 💜
Zeer slechte service!
Zeer slechte service!
Product snel ontvangen, maar het is niet naar wens. De maat is niet goed, dus ik geef aan dat ik wil retourneren. Ze laten me €11,-!!! betalen voor de retourkosten. En daarna blijft het stil. Geen reactie, geen info over het retourzending, geen retourlabel, niks.
Erg slecht bedrijf dus.
Even een aanvulling: eindelijk na een paar weken een reactie gehad en het retouradres gekregen. De spullen geretourneerd en mijn geld teruggekregen.
Dus het is afgehandeld.
Maar door de slechte service zal ik toch nooit meer bij dat bedrijf iets bestellen
28 ottobre 2022
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Risposta di Iconicawear
Hi! I'm so sorry if you've had a negative experience with the return process. When looking into your order I can see that we have received your return and have issued the refund already. I apologize if the return and refund took longer than expected, but you should be able to see the money back on your account since weeks back. We're also working on a better return solution for our Dutch customers and hope to have that in place shortly – thank you for your feedback. Do let us know if there is anything else we can help you with 💜
Excellent customer service
I had to return because the fit wasn’t for me, but I see they now have a high waist option that would suit me better!
International returns are a bit cumbersome and my package came back for some reason after a long time in transit.
It was a positive experience nonetheless as I promptly got my refund after notifying customer service. 😀
24 ottobre 2022
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Risposta di Iconicawear
Hi! Thank you for your review 💜 I'm sorry to hear the fit wasn't for you but maybe you got the chance to get the high waist? If so, we'd love to hear your feedback about it! 🙌
Veldig gode produkter av god kvalitet…
Veldig gode produkter av god kvalitet og stoff, størrelsen kunne derimot ha vært litt mer stretch i. Den er litt trang rundt hoftene, så hvis man har store hofter ville jeg ha gått opp en størrelse.
9 giugno 2022
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Risposta di Iconicawear
Thank you so much for your review, we're happy to hear you like the panties 👏💜
So so so happy with my Iconica…
So so so happy with my Iconica underwear!
The fit is perfect, no more mess with tampons or pads, just put them on and feel good!
I have never ever felt such freedom, I just wish I had found out about these earlier in my life.
Thank you Iconica!
11 ottobre 2022
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Risposta di Iconicawear
Ingela, thank you so much for your review! It really makes our day to read your words 💕
Hoge retourkosten
Productinformatie op de website te beperkt, ik maakte daar bijvoorbeeld niet uit op dat de buitenkant van het broekje van nylon is. Retourkosten zijn met €11 hoog. Ik heb daar uiteindelijk contact met ze over gehad en hoop dat ze de informatie op de website gaan aanpassen. Maar vooralsnog wacht ik nog op de terugbetaling van mijn retourzending.
5 ottobre 2022
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Risposta di Iconicawear
Hi Petra! I apologize if the return process wasn't what you expected. We're working on a better return solution for our Dutch customers and hope to have that in place shortly – thank you for your feedback. Do let us know if there is anything else we can help you with 💜
This feels like a scam
This feels like a scam. I received the product, found they did not fit and returned them. Ended up getting them back again because they never accepted the return. Had to pay freight and customs two times (total of 1600 NOK). Do not know if I will get the money back because they do not answer my mail.
8 ottobre 2022
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Risposta di Iconicawear
Hi Eli! I apologize if you had a negative return experience. When looking into your order I can see that we issued the refund back in August, please have a look at your account to see the money back. We have been working on a better return solution for our Norwegian customers so it's now both easier and cheaper with a prepaid shipping label – thank you for your feedback. Do let us know if there is anything else we can help you with 💜
He provado varias marcar de bragas…
He provado varias marcar de bragas menstruales, y són las más cómodas sin lugar a dudas.
Me pedí una L, porque no queria que me apretaran per ningún sitio y fue una buena elección.
Las he utilizado incluso para ir a yoga, i en todo momento me sentí muy cómoda.
Ahora ya podré combinar la copa con las bragas, que és lo que queria.
Estoy encantada
15 settembre 2022
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Risposta di Iconicawear
Alba, muchas gracias por su comentario! Nos alegra saber que te encantan las bragas 👏🥰
Kan ikke få hjemmesiden til at virke.
7 settembre 2022
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Risposta di Iconicawear
Hi Anne-Mette! I can see that the website is working fine and we haven't had any reported bugs recently. Feel free to reach out to contact@iconicawear.com if you experience any issues so we can help you out 💜
Fris gevoel
Eerst was ik nogal sceptisch dus ik heb 3 stuks besteld. Het kwam netjes binnen de aangegeven tijd, wat 2,5 week was. Maar ik ben meteen overtuigd. De onderbroek voelt droog, je zit zelf niet helemaal onder. Het broeit niet waardoor fietsen comfortabeler is en met warm weer. Door de borstvoedingspil ben ik zo 2 weken ongesteld en 3 weken later opnieuw met weinig bloedverlies maar doordat maandverband gaat pluizen en broeien door fietsen en m'n werk, moet ik toch vaak verschonen. Nu helemaal niet! Lekvrij. Ik voel me gewoon fris. Ik heb maat 40 met broeken maar ik koop meestal maat XL onderbroeken bij de Zeeman en op basis van reviews heb ik nu ook XL besteld en dat is een goede keus. Het draagcomfort is echt mijn reden dat ik enthousiast ben en me fris voelen.
6 settembre 2022
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Risposta di Iconicawear
Dank je wel voor jouw mooie woorden! We zijn heel blij om te horen dat je blij bent met Iconica’s menstruatie ondergoed ☁️✨ Dank je wel voor het delen van jouw feedback, we waarderen het enorm 💕
Dårlig kundeservice og dårlig pasform
Virkelig, virkelig dårlig kundeservice. Har ikke modtaget en returlabel til returnering af min vare, selvom jeg har betalt for den, og tilmed fået en bekræftelse derpå, at den er betalt. Kundeservice svarer ikke, selvom jeg har skrevet en pæn mail til dem tre gange.
Desuden har trusserne meget dårlig pasform.
Køber aldrig noget fra dem igen og vil absolut ikke anbefale andre at gøre det.
17 agosto 2022
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Risposta di Iconicawear
Hej Merethe! Vi ber om ursäkt om du haft en dålig upplevelse av ditt köp hos Iconica. Vi är ett litet men passionerat team som jobbar så snabbt vi bara kan för våra kunder och lägger ner hela vårt hjärta i Iconica 💜 Som meddelat via mail åkte vårt team på covid och därför hade vi lite längre svarstid under en veckas tid. Jag kan se att din retursedel skickats till dig som utlovat (om än några dagar senare än vanligt) 🙏
¡¡Gran invento!!
Estoy encantada con las braguitas de Icónica. Son muy cómodas y puedes estar con ella bastante tiempo (yo las uso para dormir, ir al gym ej), y puedo estar tranquila de que no me voy a manchar.
Lo que más me ha gustado de ellas, es que la sensación de humedad, ha desaparecido ya que son super absorventes, además de que contribuimos a mejor nuestro hábitat, ya que es bastante la cantidad de basura que podemos evitarle al medio ambiente. Estoy muy contenta con la compra, y sin duda próximamente haré otro pedido.
5 agosto 2022
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Risposta di Iconicawear
Muchas gracias por su comentario! Nos alegra saber que te encantan las bragas 👏 Gracias por tomarse el tiempo de escribir tan bonitas palabras, se lo agradecemos de verdad 🥰
Estoy encantada con la compra
Estoy encantada con la compra. Compré una braguita primero para mi hija y le fué fenomenal. Ahora he comprado unas para mi y no puedo estar más contenta. Una gran solución.
5 agosto 2022
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Risposta di Iconicawear
Gracias por tu comentario, Gloria! Nos alegra saber que os van bien a ti y a tu hija 😊
Enkelt å komme i kontakt
Svarer fort på mail. Jeg måtte returnere trusene da de ikke passet til min kroppsform. Var litt kronglete å returnere, men de har holdt kontakten hele veien og alt ordnet seg. Virker som et seriøst firma som ønsker å få fornøyde kunder.
5 agosto 2022
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Risposta di Iconicawear
Tack snälla för dina ord, Karen 💖 Vad tråkigt att de inte passade denna gång, håll gärna utkik då vi inom väldigt kort lanserar en ny modell 💌
Kundeservice
De svarer rask på Mail, og ønsker at kundene skal være fornøyd.
Anbefaler og lese retningslinjene for retur før kjøp. Varene returneres til Sverige.
3 agosto 2022
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Risposta di Iconicawear
Tusen tack för ditt omdöme 💜 Vi jobbar på att hitta en bättre returlösning till våra norska kunder och räknar med att ha det på plats inom kort 🙌
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