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Dettagli dell'azienda
Scritti dall'azienda
Ibiyaya is a well-known brand specializing in high-quality pet travel gear, including carriers, strollers, and backpacks. Their products are designed with both pets and pet owners in mind, offering durability, comfort, and functionality. Ibiyaya focuses on innovative designs that cater to a wide range of needs, such as multi-functional carriers, TSA-approved options for air travel, and strollers for small dogs and cats.
Informazioni di contatto
6450 Sycamore Canyon Blvd, Riverside, CA, 92507, USA, 92507, Riverside, Stati Uniti
- 9096020002
- support@ibiyaya.com
- ibiyaya-usa.com
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Wonderful customer service!!!
I ordered a dog stroller from their company that didn't end up working out, but they were amazing to work with, and were so very helpful in finding a resolution. If you are considering ordering from this company you won't be disappointed, but on the off chance it doesn't work out they 100% stand behind their products, and have amazing customer service!!! In this time of not being able to reach companies, or being ghosted, good customer service goes a long way with me, so thank you!!!
13 maggio 2025
Non scritta su invito
Returned but product seemed well made
I can't speak to prolonged use, as I ended up returning the grand cruiser large stroller but it seemed very well made and I would have kept it if it had been slightly bigger. Due to my own error I overlooked that the dimensions were in centimeters vs inches. You do lose the cost of shipping for returns, which in my case was just over $100. While it took longer than I hoped for a refund, customer service was always prompt in replying to my requests for updates.
Even though the Grand Cruiser is targeted towards large dogs, my 80lb malamute mixes, who are very small for their breed, would not fit laying down, length wise. There are reviews on their website claiming great danes fit and I can't remotely see how that's possible unless in a sitting position, certainly not lay down without paws hanging off the edges.
29 gennaio 2025
Non scritta su invito
I haven't bought but they answer their phone!
I see you that their products are sold by a chewy. I specifically was thinking about the size of the wheels on the wagon & joggers, wondering if they might be usable in winter.
They sid want the specific item names not just the general terms, but a human answered, & is getting the specs, probably engineering specs, considering the quality of specs on chewy & then more on their own website.
so, thats a start.
29 novembre 2022
Non scritta su invito
Risposta di Ibiyaya
The Beast pet stroller is an excellent choice for winter, thanks to its sturdy design and features that protect your pet from cold weather. Here’s why:
All-Terrain Wheels: Perfect for navigating snow or icy paths.
Weatherproof Materials: Keeps your pet warm and dry during winter outings.
Enclosed Space: Offers shelter from wind and cold temperatures.
Durability: Designed to withstand harsh winter conditions.
If you need a reliable, heavy-duty stroller for winter adventures, The Beast is a top pick!
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