Have always used i2i . The staff are exceptional. My annual eye test from Stephen is thorugh and comprehensive . The front of house staff are knowledgeable , helpful and friendly. i2i carry an ex... Leggi di più
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Having been a customer for many years and one of Stephen’s patients, I have nothing but good things to say. Excellent patient care and every time I visit I’m always made to feel so welcome.
Friendly and knowledgeable service. Incredibly helpful trust their opinions. Have been going there for years and would not go anywhere else
Very professional and friendly service! Lots of patience when frames were being chosen (thank you Stephen) 😂. A great selection of designer and non-designer frames. Would thoroughly recommend 🤩
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Customer service is excellent and great…
Customer service is excellent and great stock of frames.
Disappointed
Disappointed , using the shop in Howard St for many years and purchased many pair of C&G frames and Varilux lenses. So got an eye test and they recommended a stronger lens ,no problem. So David informed me Varilux had a deal on second pair of lens are 50% off so I got the offer. So the bill was £610 for my 2 pair of C&G to replace lens which I enquired about price , was informed each pair had added £50 due to not purchasing new frames . But I purchased these frames and original lens from yourself ! Was explained to me every frame in the store has an added £50 incase lens is not purchased and vice versa if only lens . In the end they took £50 off as they couldn't find the purchase of the other frame, I was charged £50 so if I didn't enquire I would be down £100!
Great personal service
My wife and I have been using I2i for a few years now. We really appreciate the personal service and their great choice of quality frames. Happy to recommend
Professional Optometrist practiceOnce again excellent service from i2i.
Once again excellent service from i2i.
Had a worrying issue with my eye sight. Was seen at short notice and Steven gave me a comprehensive examination identifying the problem with treatment advice. This is a professionally managed Optometrist which I would highly recommend.
The most helpful opticians ever
The most helpful opticians ever. Really knew the stock and was able to advise on suitable style for me. Normally I try on every pair in the shop looking for something that’s right. She brought half a dozen of the most suitable and was honest about how they looked. Friendly and approachable as well as knowledgeable. We had a good laugh with her as well would really recommend.
Very friendly & helpful and offered…
Very friendly & helpful and offered advice on what best suited me.
Experience with I2i was great
Experience with I2i was great. Visited the Finnieston branch where Lisa saved my broken spectacles by realigning them perfectly and also helped me select my new Oakley glasses and gave really good advice on how I need to maintain them. 10/10 would recommend it to friends as well!!
Great service
Great service, friendly people, good range of products
Always served with a happy smile and so…
Always served with a happy smile and so helpful when you can’t make up your mind what pair of glasses to choose.
Very professional service.
Very professional service and a thorough eye test as usual.
No hesitation is recommending I2i to anyone needing an eye examination or frames/glasses.
Great service
Very friendly, professional and knowledgeable team with a great range of glasses to choose from. Highly recommend
Satisfaction
As always my wife and I received a very thorough,friendly and efficient service ,carried out by staff who are a credit to the company
Well looked after again by the team at Howard Street
Comforted that my eyes were examined in detail by specialists - including cataracts and pressure.
The Service is very very good well looked after
The Service is very very good and deserves a 5 star.
The choices of products and knowledge of products is very very good 5 Stars and they do know how to deal with complicated Scenarios like mine.
Some passing of information between people could perhaps improve as sometimes I get contradicting information.
But overall the Service is good and it seems you are well looked after. (I have used 4 different opticians so I can compare this very well)
Fabulous service and amazing range of…
Fabulous service and amazing range of glasses . Wonderful staff who guide you through the process . Will be back 😂
Great service as always
Great service as always. Even a small mistake was rectified in minutes and the staff are lovely and professional.
Would never go anywhere else
Professionally dealt with
i just want 2 say…
All the staff at i2i but especially Sarah and Stephen, make me feel a valued client and that I’m getting the very best eye health treatment.
An exemplary thorough eye examination.
My experience with Stephen was reassuring thorough and really pleasant! Fortunately I was given a cancellation which was held in a very modern setting and Stephen’s calm and caring manner put me at ease instantly! Excellent service which I will definitely recommend!
Dreaded Eye Test
I have a fear of getting my eyes tested as I have astigmatism and my prescription is quite complex.
I normally go to a high street chain opticians. However after having been wrongly prescribed on more than one occasion I decided to go to an independent optician.
What a difference, the experience and customer care by the staff at i2i at Howard street in Glasgow was first class. Stephen the optician was exceptional and also Mickey who guided me through the narrow list of glasses I could choose based on my prescription. I will now be a loyal customer going forward.
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