The pieces I’ve purchased are quality jewelry. Customer service is excellent…if there is a problem with any of their products, they are happy to make things right. So far I’ve purchased five or six di... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
the follow up when I thought my order had been misplaced when in reality it was not scheduled to be shipped until July. It was delivered on July 2nd and totally what I expected. Thank you.
I absolutely love the jewelry I ordered, and I was truly impressed by how quickly it was delivered. When I realized I had selected the wrong ring sizes and needed an exchange, the process was handled... Leggi di più
After finally getting my correct size (I based my sizing on a ring I just bought — different brand) the textured diamond ring is perfect. The ring is so cute. Just the right “dainty”. My now wear ever... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
HYOU Fine Jewelry is built around a clear focus: mastering everyday fine jewelry. We believe the best jewelry isn’t saved for special occasions. It’s the pieces you wear daily, the ones that quietly become part of your style. Our team specializes in designing jewelry that feels effortless, versatile, and natural to live in. Today, HYOU pieces are worn by thousands of customers who choose them as their everyday jewelry.
Informazioni di contatto
147W 35th Street, 10001, New York, Stati Uniti
- contact@hyoufinejewelry.com
- hyoufinejewelry.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Beautiful and Affordable
Your products are beautiful and affordable. And the speed of delivery is amazing. Thank you.
Hyou has the most incredible customer…
Hyou has the most incredible customer service and I will continue to purchase their fine jewelry because they put the customer’s needs first. 👍🏻👍🏻
Best buying experience I have had…
Best buying experience I have had buying jewelry online. Outstanding customer service!
Incredible experience with Meredith and…
Incredible experience with Meredith and Leann. I bought a gorgeous necklace and already have a wishlist a mile long! Can’t wait to fill my jewelry box with more Hyou items!
Pictures represent the quality and style true to the price of jewelry
Received a necklace at my retirement party and I love it. Quality and style is so timeless
Love my ring!
Love my ring! Exactly as described. Sparkles like crazy. Very, very good quality, shipped fast. I'm super happy and I will be back! Thank you!
Ring looks beautiful
Ring looks beautiful, wife loves it. Excellent quality. Received quick, excellent customer service, followed up with me regarding purchase making sure i was satisfied
Beautiful jewelry. Prompt Exchange
I absolutely love the jewelry I ordered, and I was truly impressed by how quickly it was delivered. When I realized I had selected the wrong ring sizes and needed an exchange, the process was handled with remarkable speed and efficiency. Within just a few days, my new rings arrived. The entire experience was seamless and exceptional from start to finish.
Beautiful ring
I purchased a Baguette & Diamond band ring made with lab grown diamond. The ring is beautiful, very happy with it. Nice quality, looks great with my ring stack!
Difficult return, lost $300, left with no ring
I ordered the textured diamond band and two jewels had fallen out in 6 months. I asked if this could be replaced (since they have a 2 year warranty), they sent me a return label. Due to busy life schedule, I did not get around to sending it back for four months. I wasn’t wearing it so it was not a priority to return it quickly nor was I told there was an expected time frame to return it. Turns out the shipping label is only valid for 30 days, USPS took the package and I did not know it was invalid until I was following up on the tracking. Customer service with Hyou said they could not add payment on their end and asked if I could so I went back to the post office twice and was told I couldn’t. No one knows where this package is, it was never returned to me and it’s been over 7 weeks. I asked the company if we could meet halfway with a refund, they said they could only offer me 45% what the ring is currently selling for as a coupon code. I said I didn’t want to purchase the ring again (esp with inflation, it would cost almost what I paid for the ring full price). They said they cannot offer a refund for something that was purchased so long ago. So I am essentially out >$300 with no product now. I would not have attempted to return the product if it would have been this difficult. Customer service also needs to tell their clients there is a 30 day window to use the shipping label.
The gold and diamond earrings tarnished…
The gold and diamond earrings tarnished within a couple days of wearing a single time. We tried to have them repaired, but received a replacement item worth half the value.
Low quality, worse service
Jewelry is very cheaply made and low quality. Returned after opening. The return address on the shipping label from hyou was not valid and the bracelet was returned back to me. Communication with customer service was confusing - saying they don't have records for me and then radio silence.
Beautiful ring
Beautiful ring, shipping was fast. Definitely going to purchase more items in the future.
Beautiful high quality jewelry
Beautiful high quality jewelry! I have 2 pieces and I love them both.
Beautiful designs great service and…
Beautiful designs great service and prompt response when I needed to exchange a product. I will definitely buy again from Hyou and will highly recommend them to friends and family.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








