We purchased a pre registered Toyota Yaris Excel in Juniper Blue with delivery mileage. Sarah the lady who dealt with the sale of the car was very professional and throughout the process kept us full... Leggi di più
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Picked our new car up from John Roe Scunthorpe today and was assisted by Callum. What a pleasure to be assisted by such a nice young man who was so helpful and friendly. Thankyou Callum. Nigel and... Leggi di più
Phoned today 14th April for a diagnostic check on rear suspension to be told they couldn’t do it until 21st May, which was unacceptable the next date was 29 May very poor customer service indeed. We a... Leggi di più
own a RAV4 which has poor security (see CAN bus). I asked John Roe for an offer to sell the car to them, due to the poor manufacturing. I was given a price lower than WeBuyAnyCar, so obviously, John R... Leggi di più
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- hulljohnroe.toyota.co.uk
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22 recensioni
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Toyota Hilux Invincible X
I placed an order for a Toyota Hilux on 02/06/2021 with extras at a cost of £49706.74 I was told that it would be in the country 31/01/2022 when it came and i went to look it was a basic Hilux i ordered automatic, tow bar, canopy, sliding deck and spray lining, the manager said he could sort it all but the automatic, they then drove it to Durham and back to get the work done but had over 200 miles on clock, to me that is second hand the sales team were appalling
1) I did take the vehicle but when I got home there were problems with the paint work, hubs, leaking canopy, roof bars
2) I tried to contact principal dealer and Tom Roe but no rang back, rang Toyota a lady manager rang back to arrange for the vehicle to go back it spent more time in the garage than on my drive BUT they did loan me a vehicle
3) 2-3 months later wasn't happy with the vehicle so made arrangement with manager to order the correct vehicle we agreed a date paid for it in full once again no communication for 6 months, my vehicle was taken back in July so i have had no vehicle for 6 months
4) My partner rang manager to see when new vehicle would be in only to be told the factory had been flooded and we may get one by September, we looked online and yes the factory had been flooded but in April, that was before we took out vehicle back so they knew we would not be one in March this year, but I was just finding this out now, I trusted John Roe and the sales team but it's been lies and betrayal
5) John Roe did pay my money back but i have still lost £3762.80 over this and i feel that i have been ripped off
6) I would never deal with John Roe again the customer service is terrible and no communication skills whatsoever would have given NO STARS AT ALL
14 febbraio 2023
Non scritta su invito
I'm very disappointed after taking my…
I'm very disappointed after taking my car to John Roe Toyota Hull four times. The last time they had it was four days on condition that they fixed my car for £504 and I paid that much but today I got it back with same issue. While they said they would fix it for you with a guarantee. I'm really not happy with them. zero star for they work.
7 luglio 2022
Non scritta su invito
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