hugoandhudson.com Recensioni 3

They make different size chart for each dog clothes item. When you think you ordering same size it’s comes too small or too big. They turned off hotline so you can’t speak to them directly, they did complicated way to contact them via email. And additionally they made hard way for you to return item. Received automatic like respond. Now I recap in my memory why I stopped use them 3 years ago. Did same mistake and never, never ever again will use them again”trusted British brand” - that how they call themselves 😂🤣

Have placed two orders with Hugo and Hudson and will definitely use again. Lovely collar and harness (matching) for my puppy lab and such great customer service. Size guide is great as I had no idea (first dog) what size puppy was! Even had a lovely after email saying thank you for using us again.

I purchased a couple of doggy garments for our Boxer - Ralph. The first item fitted well, the second was a bit of a squeeze (perhaps some festive treats hadn't helped).

I returned the second item, a beautiful navy sweater, and within 5 days a replacement was posted back to me in XL.

A cold snap is on its way, so I am sure Ralph will appreciate the added insulation.

A special mention to Alfie who saw that the return and replacement went smoothly.