We viewed chairs in the Shrewsbury showroom helped by John. We didn’t feel rushed at any time. We were contacted with suggested dates for delivery of our chairs. The company were very helpful ar... Leggi di più
Sede
Cambia sedeWestbury Garage, Arlington Way, SY1 4NU Shrewsbury, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
From the moment we walked into shop, the two ladies couldn't have been any more helpful they were so kind to my mum, really took the time to help her get the right chair for her. Not pushing a sale ,... Leggi di più
Arrived early which suited us well. Paul and Thomas were very polite and friendly and were very efficient in bringing in the new chairs & sofa and putting them together. They ensured the chairs and s... Leggi di più
Made to feel very welcome and given plenty of time to explore and to decide. Sue R at the Shrewsbury store was delightful and really helpful considering we had not bought any new furniture for a wh... Leggi di più
Dettagli dell'azienda
- Negozio di mobili
- Fornitore di attrezzature per disabili
- Mobilificio
- Fornitore di ausili per la mobilità
Informazioni su HSL Chairs - Shrewsbury
Scritti dall'azienda
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Scritti dall'azienda

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informazioni di contatto
Westbury Garage, Arlington Way, SY1 4NU, Shrewsbury, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ascot 3 seater sofa
Super impressive, Craig and Danny were pleasant, efficient and plenty advice given about looking after our sofa. Very pleased with sofa and how quickly it was ready for delivery. Great service.
Staff very welcoming and helpful
Staff very welcoming and helpful. Explained everything and went out of their way to make sure I knew what was being said. Demonstrated various options on chairs and materials . Can't thank Tracey enough x
I along with my daughter visited HSL…
I along with my daughter visited HSL Shrewsbury with a view to purchase a chair from the stressless range. We were warmly greeted by Helen ( from the Turo branch) who with her very experience and knowledge of the range, from start to finish Helen answered all my questions. It was due to Helen that I was very happy to gohead with my choice of purchase and placed my order with confidence. A big thank you Helen and the coffee and biscuits were a welcome touch. Dot Gibbons & daughter
Received our chair one week earlier…
Received our chair one week earlier than expected, delivery guys very obliging and helpful, slight problem with arm covers, customer service contacted and replacement pair will be despatched.
A good experience
Helen was knowledgeable and very attentive. Nothing seemed too much trouble.
Sue and Carol were very friendly and…
Sue and Carol were very friendly and helpful, the store was very bright and inviting, the coffee and biscuits were much appreciated.
Attentive serice in the store at…
Attentive serice in the store at shrewsbury and the deivery men were polite and helpful, running through the instructions for the furniture and setting it all up with minimum fuss
Great
Great. Ok it took sometime to arrive and then due to road works I had to delay it a bit more but the company worked with me and I’m now sitting in my new chair and it’s very comfortable. The delivery guys worked out how to get it into my lounge safely. Brilliant service fro all aspects.
Thank you
Having previously purchased a reclining…
Having previously purchased a reclining chair from HSL we knew exactly where to go for another chair . The newer version does even more than the one we have in our garden room. Nancy in Shrewsbury HSL was very helpful and I was given time to try the chairs various functions before purchasing. My choice of Chair was the Aysgarth petite dual rise and recliner with 4 motor (heat, Lumbar and headrest) this chair fulfilled my needs now and some potential needs for the future. Being able to adjust the lumbar and headrest parts of the chair make it even more comfortable.Having the choice of having heat is an extra comfort component.
I feel so comfortable when I sit in the chair it’s blissful.
The chair was delivered by Ian and Paul. They gave us a telephone call to say when they would be arriving.
They were friendly and took great care when carrying the chair into our home not to knock any other furniture or fittings in our cottage rooms.
I was given a demonstration on how to use the controls and they ensured that the chair had adequate space to accommodate the chair in a fully reclined position.
The overall experience of purchasing my new chair has been extremely satisfying. I would 100% recommend HSL and its employees as the best company to make a purchase from
A good experience!
Ray was very polite, helpful and informative giving us as much time as we wanted to ask questions and make our own minds up about what we wanted. There was absolutely no pressure, or pushy selling which suited us well. We were also pleased to find that the HSL range was well displayed and each item was designed well.
Fabulous attention to detail. Very friendly
I went with my elderly parents, my father in an electric wheelchair. The ladies were great, very attentive and they went out of their way to make us all feel comfortable and welcome.
No rushing, offered hot and cold drinks. Moved furniture to accommodate Dads wheelchair and give him room to transfer into the armchair.
They both went out of their way to ensure that my parents made the best decision for themselves in their own time. Highley recommend
New chair for Dad
Nancy and Tracey (? I think) were very helpful this afternoon. We needed a new reclining chair for Dad. They were able to find the records of a sale for Mums chair the previous year, from a different store and have sorted out one in the same fabric for Dad. We are looking forward to it being delivered in a few weeks time.
Ended up buying
I went to the Shrewsbury shop to try Stressless chairs. I’ve had a hip replacement and have been using an adjustable but uncomfortable specialist chair for 11 weeks. I didn’t want anything too bulky or electrically operated but didn’t know whether Stressless would fit the bill or not. Tracey showed me the Stressless range and similar alternatives. She gave me time to check them for comfort and I decided to order one of the readily available range there and then. Tracey was informative and knew the products well.
Thoughtful and considerate staff
Visited the Shrewsbury shop with my parents who were looking for an adjustable bed. Tracey and Ray could not have been more helpful and considerate. They were patient and not at all pushy. They are a credit to the company! Great products and great people.
A very pleasant experience
The politeness and courtesy of the staff, also there knowledge of the products they are selling
Sofa so good.
From the shop to the delivery the experience was good. Communication about the process was also excellent. Apart from the telephone line from Yorkshire was not too clear.
Great old fashioned customer service
Great service from start to finish!
Excellent experience in the Shrewsbury store nothing was to much trouble and they made sure I got the furniture that was right for me and my needs.
Lovely staff and very knowledgeable!
Thank you for my cup of tea and thank you to the equally lovely delivery drivers Craig and Danny who respected my property and set up my furniture quickly and efficiently 😀
Riser/recliner ordered from Shrewsbury
I ordered this chair from the Shrewsbury store, where the saleswoman, Nancy, was really helpful and gave me plenty of time to choose. The chair arrived this morning and is all I had hoped it would be. I think I will be really happy with it.
Assistant knew her stock
Assistant knew her stock, was very helpful and friendly.No pressure
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.