The STAFF were very polite and very friendly. I had bought a reclining chair from HSL a couple of years ago for my son, whom is very ill, and now wanted new covers for the arms & back of chair. I st... Leggi di più
Sede
Cambia sede270 Hornchurch Road, Roneo Corner, RM11 1PZ Romford, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I recently visited the HSL branch in Romford to find a recliner chair for myself & had a wonderful experience. The assistant, Helen, was fantastic. She was incredibly helpful, patient & knowledgeable... Leggi di più
I took delivery of a Stressless Opal Chair and Footstool and the whole experience was exemplary. Jason and Ashley informed me when they were thirty minutes away and then arrived smiling. They set the... Leggi di più
Haley and Elaine at the Romford Store were ever so helpful and knowledgeable in helping us decide and purchase a new chair. They were extremely patient whilst we navigated chair designs and fabric opt... Leggi di più
Dettagli dell'azienda
- Negozio di mobili
- Fornitore di attrezzature per disabili
- Mobilificio
- Fornitore di ausili per la mobilità
Informazioni su HSL Chairs - Romford
Scritti dall'azienda
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Scritti dall'azienda

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informazioni di contatto
270 Hornchurch Road, Roneo Corner, RM11 1PZ, Romford, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
“Supportive” not “frumpy”
My new sofa is just what I needed, supportive and not too low.
Staff in the Romford store were very friendly, knowledgeable & helpful.
Styles may seem a little “frumpy” but with the right fabric the sofa fits right in 👍🏻
We found the staff very friendly and…
We found the staff very friendly and helpful especially Angharad
Elaine and Haley were most helpful and…
Elaine and Haley were most helpful and polite their knowledge was outstanding.
They greeted us with respect. I would recommend them to anybody.
Very welcoming staff
Very welcoming staff, who did not rush us when we were making our choices. Dan was wonderful, making sure the chairs were the correct size and would have the features we requested. Lovely range to choose from. Excellent service.
Elaine and Haley at Romford branch were…
Elaine and Haley at Romford branch were most helpful, courteous and polite, very informative. We were very pleased with the way we treated and recommend to everybody.
After visiting the Romford branch with…
After visiting the Romford branch with a view of buying a 3 piece suite on the7/04/2025 we were helped by Annie and Elaine who very good in helping us choose the write product so we came back the next day and purchased the 3 piece suite, wonderful customer service
Excellent Service
The two ladies who served me at the Romford store were excellent in every way. Pleasant helpful and friendly while being very professional.
It has the atmosphere of a welcoming friendly family with no pressure to buy.
I enjoyed trying out different styles of furniture and getting such helpful advice
And of course the nice cups of tea...
Frances was amazing!!
Frances was amazing!!! So kind, friendly and informative!!!
What a lovely lady and so helpful.
We will definitely be ordering from HSL xxx
Fabulous in store service and…
Fabulous in store service and professional delivery
Great service and knowledge displayed…
Great service and knowledge displayed by Dawn and Elaine. Made us feel very at ease and a relaxed purchase
Elaine from Romford Branch was a great…
Elaine from Romford Branch was a great help to my husband finding an office chair x
Shop was clean and very welcoming the…
Shop was clean and very welcoming the staff were great with me and my mother of 88yrs
They took the time to show us round and assist us with our purchase
Big thank you to Dawn, Hayley and Frances and the 2 men that also delivered had great customer service
Impressed by the sales staff
The sales staff Hayley and Elaine were very helpful and discussed fully the details of how my chair worked Explained the guarantee and insurance details.
The delivery was executed on time as predicted and Jack and Martin from the Reading branch were helpful.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.