From being met at the door to saying goodbye to Andy his kindness, understanding and patience was exemplary. I was delighted with all the furniture available and very happy with the chair I have chose... Leggi di più
Sede
Cambia sede150 Newark Road, LN5 8QJ Lincoln, GB
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Scopri cosa dicono le persone
We were welcomed into the shop as we walked in by a cheerful jovial Andy both he and Rachel couldn’t be more helpful or cheerful,I sat in first chair but felt comfortable enough to try as many as I w... Leggi di più
L'azienda ha risposto
Alex and Craig delivered the riser recliner. Very efficient. Very friendly. They talked us trough everything we needed to know and we have had no problems operating the unit. We are very pleased w... Leggi di più
We visited HSL on two occasions to try chairs for my 93 year old mother. Rachel and the other staff could not have been more helpful, kind, patient and considerate of our situation. Rachel was knowle... Leggi di più
Dettagli dell'azienda
- Negozio di mobili
- Fornitore di attrezzature per disabili
- Mobilificio
- Fornitore di ausili per la mobilità
Informazioni su HSL Chairs - Lincoln
Scritti dall'azienda
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Scritti dall'azienda

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informazioni di contatto
150 Newark Road, LN5 8QJ, Lincoln, Regno Unito
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Incredibly good service
From being met at the door to saying goodbye to Andy his kindness, understanding and patience was exemplary. I was delighted with all the furniture available and very happy with the chair I have chosen.I will certainly return to the shop if anything else is required.
Very helpful and patient
Very helpful and patient, with finding the right chair for me.
Great service
Richard? was welcoming and attentive, had great product knowledge and made the whole process pleasant. The chair we bought was in stock and was delivered in three days by Alex and Rich(the new guy),
again the whole experience, delivery and installation went pleasantly.
Lovely person called Richard was happy…
Lovely person called Richard was happy to help and answer all my questions and go above and beyond with his understanding and kindness my 3rd purchase from the company happy with service and delivery of the furniture.
I asked for a Fabric Care Kit
I asked for a Fabric Care Kit for a previous chair purchase, and Richard based in Lincoln was only to pleased to have one sent to me. Thank you Richard.
Satisfied customer
Alex and Craig delivered the riser recliner. Very efficient. Very friendly. They talked us trough everything we needed to know and we have had no problems operating the unit. We are very pleased with the whole service and we thank everyone for their help and care,
The Staff were very helpful even going…
The Staff were very helpful even going the extra mile to ensure we were happy with everything chosen, material, colour blending and comfort.
Good service and welcoming attitude
Good service and welcoming attitude. Made sure what we were buying met our personal needs. Explained everything carefully so we fully understood about the chairs
Sales staff
Sales staff, Raechel was knowledgeable, patient and not pushy, which was just what my friend, who has dementia needed. He was also impressed with the offer of tea and biscuits! Now we just have to wait for the delivery.
Professional and courteous
The professional way we were advised what we needed in the shop and then the two guys who delivered it were Lee and a Carl F were very helpful and very respectful gave me a full rundown on how to use the equipment correctly, thank you very much to one and all.
Relaxing
We were treated respectfully and the sales person was very professional.
We were allowed to view all the products that were suitable for my needs with out being shadowed.
The hole process was relaxed. I hate it when you have a salesperson hovering all the time,like some other companies do. I would recommend this showroom to anyone who needs specialised chairs etc.
Excellent and polite staff
Plenty of Assistance
The assistant C lived up to the title....over a number of visits he was always willing to explain and advise, demonstrate the attributes of each style, the range of fabrics, etc
Extremely helpful and knowledgeable
Extremely helpful and knowledgeable staff. A wide range of covers to choose from.
A very good experience both in the…
A very good experience both in the shop, and Paul and Ian who delivered the chair.
Extremely helpful staff
Extremely helpful staff, not at all pushy, laid everything out really clearly, no hidden charges…couldn’t have been better
Just as it should be
We are very impressed with the care and attention that we have received throughout our HSL experience
the staff at the Lincoln branch have been extremely helpful and answered all our queries with clear knowledge of their product . The delivery of our chairs was a very smooth operation again with excellent staff .
Knowledge and patience
The knowledge and patience of staff member Richard John ensured that we my wife and I made a mutually satisfactory choice of comfort, style, support and material, and we ordered 2 x Compact chairs.
We had arrived with an expectation of ordering a three seater sofa!
I understand that Richard John's job must require him to allow potential customers to wander the store and sit on all sorts of items. Elsewhere, a salesperson would have left us to it, but Richard went the extra mile, stayed with us, explained the construction of various items, and encouraged us to check and choose/eliminate items until we reached a decision.
We were most impressed with Richard's patience. Alright, it is part of the job, but Richard was genuinely helpful and informative.
The word "gentleman" is reserved for such as he.
Excellent service
Excellent service. From the moment I first walked into he LIncoln store, I was made to feel very welcome, Raechel was very helpful and extremely knowledgeable. Most refreshingly these days, there was no sales pressure and I could look around at my own leisurely pace before eventually placing an order for about £8000 ( two leather reclining armchairs plus a contrasting "tartan" sofa and matching "ottoman" foot stool) as well as a few "extras" with more likely to be added later. There needs to be more shops like this with staff who genuinely care about their customers then we might see a revival in the HIgh Streets.
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