Treated me like l felt l should be treated. Was nice to be encouraged to try lots of chairs. Donella was very patient and understanding of my needs.
Sede
Cambia sedeArden Press House, Pixmore Avenue, SG6 1LJ Letchworth, GB
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Friendly from when we first arrived, warm greeting, lovely showroom. Donella and the team were very helpful and went through the whole process explaining everything to mum so she was happy with her c... Leggi di più
We were warmly welcomed by Donella at Letchworth and were given some really helpful information about riser recliners. In the end, with the really good offers we decided to buy a 3 seater sofa and fi... Leggi di più
We were warmly welcomed when we arrived and were offered coffee and biscuits. Michelle was particularly patient with my husband who has Alzheimer’s. The ergonomics of HSL fireside chairs were carefu... Leggi di più
Dettagli dell'azienda
- Negozio di mobili
- Fornitore di attrezzature per disabili
- Mobilificio
- Fornitore di ausili per la mobilità
Informazioni su HSL Chairs - Letchworth
Scritti dall'azienda
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Scritti dall'azienda

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informazioni di contatto
Arden Press House, Pixmore Avenue, SG6 1LJ, Letchworth, Regno Unito
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Great service!
I got my chair on time with no problems, timely.
I got instructions how to use the adjustments to chair and foot stool. Thank you!
Treated me like l felt l should be…
Treated me like l felt l should be treated. Was nice to be encouraged to try lots of chairs. Donella was very patient and understanding of my needs.
HSL are absolutely brilliant in every…
HSL are absolutely brilliant in every way they there is no pushy selling, you can take all the time you like with the shop assistants. They are all extremely knowledgable in their field and fit you to the chair or sofa as they would be best for your requirements. We cannot thank them enough and are so looking forward to the comfort we know our new sofa and chair will bring. You are also served with tea, coffee biscuits etc and the shopping is a very relaxing experience. They have a fantastic selection of fabrics too. Thank you HSL
A bit of a phaff with the ordering…but…
A bit of a phaff with the ordering system but all involved were very nice and helpful. Delivered as promised by Jason and Ashley who were friendly and very helpful also.
A relaxed and fun experience.
Diane was great. We had more fun than going to an Adventure Park. And learnt a lot more. She listened to what we needed and she guided us through the whole process.
Coffee and toilets were an added bonus.
Good welcome to store
Good welcome to store, excellent help by Graham, He made everything clear and we were able to understand the product.
Very helpful and friendly.
I only had one foot in the door and was met by a lovely lady, Michele.
After that she and Graham did absolutely everything to help and explain what in all honesty I only popped in to have a quick look at.
A few days later I went back with the wife and ordered a chair.
Looking forward to receiving my chair from them.
Chair is excellent and delivered on day…
Chair is excellent and delivered on day promised.
I went in to look!!!
I bought an electric bed on monday this week at letchworth showroom attended to by graham i was extremely satisfied with the service provided by him a gentleman i am a previous customer althougjh not for some years very pleasant experience i may pop in again if passing for cup tea and chat! Well done hsl staff letchworth jean ranson
Graham who served us was very efficient…
Graham who served us was very efficient and knowledgeable
Friendly from when we first arrived
Friendly from when we first arrived, warm greeting, lovely showroom. Donella and the team were very helpful and went through the whole process explaining everything to mum so she was happy with her choice. Highly recommend this showroom well worth the time and distance we travelled. Thank you all for your help.
Absolutely delighted with my chairs
Welcoming wirhout being pushy.
Welcoming wirhout being pushy.
Attentive to our needs and very well informed about the reclining chairs on show.
Allowed us to try various options explaining each ones benefits.
We are very happy with our purchase.
Outstanding service in the Letchworth…
Outstanding service in the Letchworth store followed by speedy contact about delivery and friendly and efficient delivery well within the specified time limit. And of course very happy with the chair itself.
Excellent service
We were made very welcome and my wife who is disabled was assisted into the shop by means of ramps for her walker. The shop assistant Graham was extremeley helpful and made sure that all the options were explained in detail without any hard sell and biscuits it was an excellent shopping experience. Together with the offer of tea and biscuits it was made an excellent shopping experience.
Excellent Service
Excellent Service, all the staff were so lovely Dianne helped us pick out the right chair. There was no pressure just support. I would recommend them to anyone.
Excellent guidance from Donella.
Excellent guidance from Donella.
She was very helpful with further questions later also.
Wonderful experience
Everything about the experience was wonderful. Diane was patient, kind and knowledgeable. I would recommend her to anyone.
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