Home Repair Network Limited Recensioni 

364
•
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

I have held home insurance for over 50 years and had never previously made a claim. Home Repair Network were very efficient in handling the issue and I would like to thank the surveyors Scott and Rya... Leggi di più

Valutata 1 stelle su 5

I’ve been dealing with this company since the spring and they have largely been quite helpful, but I’m now very disgruntled because they’ve literally thrown me under a bus at the 11th hour. They arran... Leggi di più

Valutata 5 stelle su 5

Very friendly aproachable & efficient. My problem was dealt with extremely quickly and settled within 3 days

Valutata 5 stelle su 5

I made my first insurance claim in many years in June 2026 when I found a largs window shattered for no obvious reason. I contacted HML and spoke with John Arundale who guided me through the steps I... Leggi di più

Dettagli dell'azienda

  1. Ispettore edile
  2. anche in
  3. Appaltatore
  4. Servizio di riparazione vetri

Scritti dall'azienda

Home Repair Network Limited (HRNL) manage property damage claims on behalf of UK Insurance Co's. We are appointed by Insurers to impartially validate a Customers claim in line with the Insurance policy terms, claims guidlelines and where appropriate, offer a fair settlement value or provide access to the services of an approved building repair contractor. We do not receive any commission / reward from Insurers for the outcome or value of a Customers claim. We are paid a fixed amount to provide our opinion on the cause and value of a claim. HRNL has a network of individual building damage surveyors and repair contractors to aid in the validation and settlement of a claim across the UK.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

364 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(364)

76 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

After storm damage to our Conservatory…

After storm damage to our Conservatory roof we contacted our Insurance company. They contacted Home Repair Network Ltd who were quick in sending out a surveyor . He inspected the damage and confirmed it was storm damage. John Arundel at Home Repair Network arranged for Window Doctor to carry out the work. The whole process was a success due to the assistance we got from Home Repair Network Ld.

6 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

It was great to have Dianne to deal…

It was great to have Dianne to deal with the issues surrounding my Auntie's house insurance claim. She was polite, professional and genuine in helping us at the difficult time and was most patient with my auntie who is 97.
Thank you Dianne- great customer service - keep up the good work - thanks Linda

22 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Cheryl was excellent

Cheryl handled our claim after a recent burglary and was excellent - efficient, kind and professional. Much appreciated at a time of great stress - thanks Cheryl

25 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Many Thanks Beth

My claim was handled superb by Beth,the whole process was straight forward and i have nothing but praise for Beth- many thanks

21 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Simply useless..

Simply useless... Appointed by Direct Line to manage our claim. Offer a very low lump sum with zero detail to settle. The offer would not cover the cost of repairs. When asked to provide a breakdown of how this figure has been calculated they simply ignore emails. Local contractors cannot carry out works for the price offered. HRNL will not communicate or reply to my emails requesting more detail. Unfortunately it was not my choice to use them as they were appointed by Directline but if you ever get the choice do not bother with this company

7 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Very efficient and prompt service

My clam was handled very promptly and I was guided through the process. Everyone I dealt with were very pleasant and helpful. They took any stress out the process. All request for updates or information were responded to quickly.

5 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Repairs after water leak

We are very satisfied with the way our claim was handled. Everyone involved did what they said they would do and kept us informed. We are particularly impressed with the quality of the work carried out ( removing the damaged kitchen floor and relaying with new boards etc).

13 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Outstanding and friendly service

Recently had a traumatic incident at home when a housebrick was thrown through living room window. However the service we received after that from Home Repair Network was outstanding. Very friendly, helpful, good communication. Arranged everything, kept us up to date with progress and superb installation of new toughened glass. 1st class, very happy

14 settembre 2024
Non scritta su invito
Valutata 4 stelle su 5

Nathan was very helpful and polite…

Nathan was very helpful and polite throughout the claims procedure. He was contactable via email and phone, which made the whole procedure less onerous. Although there were steps which we had no idea about in the beginning, he was clear and efficient, and the process was well managed.

23 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

John made the whole process easy to…

John made the whole process easy to understand. He clearly explained each step which helped make an informed decision on how to proceed with my claim. He is clearly very knowledgeable (in this case, about front doors), and easy to talk to. Couldn't have been more helpful.

2 settembre 2024
Non scritta su invito

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