Had a power failure, and found out that my Qaushqai had a recall for this problem I called Howards WSM, and they booked me in for the following day. All the service staff I spoke to were polite and p... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Had a power failure, and found out that my Qaushqai had a recall for this problem I called Howards WSM, and they booked me in for the following day. All the service staff I spoke to were polite and p... Leggi di più
L'azienda ha risposto
Great service from Sophie who was friendly, helpful and knowledgeable. As we live so far away from the dealer and couldn’t come and view the car we were buying in person, she sent us a video showing... Leggi di più
L'azienda ha risposto
We bought a car recently through Howards Nissan at Weston. They didn't have on the forecourt exactly what we were looking for but they worked incredibly hard to source a suitable car. The team were... Leggi di più
L'azienda ha risposto
After looking for a replacement for my BMW X3 I bought a Nissan Qasquai from Howards having looked at other manufacturers products they sell. Lorenzo was helpful from the outset. Knowledgeable ab... Leggi di più
L'azienda ha risposto
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.
Scritti dall'azienda
Why buy from us
Unit 1 Hildesheim Bridge, BS23 3PT, Weston-Super-Mare, Somerset, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I initially left a bad review of Howards Nissan WSM. After the car I was sold broke down and I have had to take it back numerous times over the short time I have had it, which has been incredibility annoying especially after I was told by the salesman that the car, I bought was a 'good example' of its type.
I felt ripped off and left with an unreliable car just months after I had bought it.
Since the review I have had contact from the manager who has given me a good level of customer service and made the price hike slightly worth it. They have taken the car back and said they will have another look at it.
Overall, I response from Howards Nissan WSM has been professional. I do feel that there are discrepancies between the sales patter and the product, since the car I was sold broke down.
The communication between staff is also pretty poor after I have had to correct things or been given incorrect information. I do get the impression customers are fobbed off if they can be.
My warranty has been extended by another year I am just hoping I won't need it.

Risposta di Howards Motor Group - Howards Nissan Weston-Super-Mare
We bought a car from Damien today (we don't collect it for a couple of weeks so I may have to leave another review then!).
Damien (Howards Citroen) was very helpful, friendly and knowledgeable.

Risposta di Howards Motor Group - Howards Nissan Weston-Super-Mare
Kelly at Nissan was fabulous from start to finish. She listened carefully to what we were looking for and was able to quickly find the perfect car for us. The handover was quick and easy and we felt at ease through the whole process. This is our third car with Howard’s and we don’t plan on going anywhere else!

Risposta di Howards Motor Group - Howards Nissan Weston-Super-Mare
A+++ sales assistance from Lorenzo at Howards Nissan in Weston. Excellent honest advice and was able to get everything we needed for a swift and easy fair part ex. Haven’t used service yet but sale was made very easy. Very pleased indeed.

Risposta di Howards Motor Group - Howards Nissan Weston-Super-Mare
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.