Host Merchant Services Recensioni 

62
•
TrustScore 4.5 su 5

4,3

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Valutata 2 stelle su 5

Wasted my time after days of going back and forth on application only for their reviewer team to deny me. The underwriting team should be the first people to review your application so if you get deni... Leggi di più

Valutata 5 stelle su 5

Ryan was amazing. He helped my Rotary club set up a new payment system that made a huge difference in our ticket sales for our largest fundraiser. We had previously struggled with Square and network i... Leggi di più

Valutata 5 stelle su 5

Customer service was excellent! I worked particularly with Caleb P., whom truly listened, educated and provided the right level of detail to get me through the issue at hand. His follow up and attenti... Leggi di più

Valutata 5 stelle su 5

Updating a previous review... I'm actually very impressed and quite pleased with HMS and how they have handled our account after some initial issues with our transition over to them. They actually do... Leggi di più

Dettagli dell'azienda

  1. Servizio di pagamento
  2. anche in
  3. Consulente finanziario

Scritti dall'azienda

Have you ever worked with a company where after every interaction you just said, “Wow! They understand me. They treat me the way I treat my customers!"? Have you ever found a company that will do whatever it takes to help make your payment processing experience seamless and to make you happy? I know it sounds crazy - maybe a little unbelievable - but we are that company and want to earn your business. Host Merchant Services was born of the idea that payment processing should be transparent, respectful, and affordable. Taking ethical business practices as our number one priority, we focus on premium service and support. Our services are no-obligation, fair, and transparent. This is why 97% of our merchants choose to stay with us year after year. "We strive to be the last payment processor you'll ever want."

Host Merchant Services

Scritti dall'azienda

Experience a Higher Level of Service
We believe that no matter the size of your company you deserve the best. The best rates. The best customer service. The best business tools. Our success is attributed to our quality of service that no other company offers. Like how you can get a real person on the phone within 3 rings and won’t be transferred! No one else comes close. Don’t just take it from us; our ratings and customer reviews say a lot about our level of service. We are proud of our outstanding reputation and can’t wait to show you what you’ve been missing!

Free Credit Card Machine!

No Lease, no fees, just free!

No Lease, no fees, just free!
Our accounts come with a free credit card machine of mobile swiper. This is just one of the many ways we go above and beyond to make our merchants happy! We have no contracts or term agreements and still, 97% of our merchants stay year after year for one reason... They love us! You will too!

Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

62 recensioni

5 stelle
4 stelle
3 stelle
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4,3

Tutte le recensioni

(62)

12 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great company

Every employee that I have had a conversation with, talked as if we have known one another for years. They act quickly if you do ever have a problem, but we only had one in six years. Very pleased with this company.

8 giugno 2024
Valutata 5 stelle su 5

Very good rates

Rates are very important to us. They delivered a low rate when many companies promised to save us money but did not. Their service is very good too, we are focused on rates, but the service quality is a nice bonus.

18 ottobre 2023
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Risposta di Host Merchant Services

Thanks Sarah, while we focus on outstanding service, we realize low rates really matter to business owners too. We are glad to deliver both for you!

Valutata 5 stelle su 5

Thanks HMS!

Great company, customer service, and rates. A+

4 giugno 2024
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Risposta di Host Merchant Services

We appreciate your business - thanks so much for the review!

Valutata 5 stelle su 5

I occasionally have trouble settling…

I occasionally have trouble settling batches because my ancient terminal is hooked up to a land line but customer service is always helpful and pleasant

2 luglio 2023
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Risposta di Host Merchant Services

Thank you so much for the review! I asked someone from support to reach out and see if there is a better long term solution for your terminal.

Valutata 5 stelle su 5

Great

Great, friendly service. helpful and saved me money

1 maggio 2024
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Risposta di Host Merchant Services

Thank you, we appreciate your business and the kind review!

Valutata 5 stelle su 5

Great Company

Great Company, Great People, Superb Service

Customer Service is impeccable, they work with you to ensure you have all of your merchant service needs met.

Have been with them for over 6 years and will remain a customer for the foreseeable future.

3 giugno 2024
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Risposta di Host Merchant Services

Thank you for your loyalty over the years and we look forward to working with you for many more years to come!

Valutata 1 stelle su 5

Uneducated team-members in HMS!

Uneducated team-members in HMS!

I got in touch with HMS for one of my companies in Europe. Shortly a "Business consultant" came back to me, asking me to book an appointment. Did that 10 minutes later and confirmed the appointment with time and date also via email. Now - at the day of the appointment I am waiting here and nothing happens. Via email I asked if there are technological issues and offered to call. As a response I got an email without proper introduction, without apology or anything to just inform me in one line that they don't work with businesses outside US.

Don't expect educated people working there if they don't do their job in the very first place and have no problem wasting your precious time. It will be better invested in writing a review ;-)

Thanks for nothing HMS!

4 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Updated Review... Very Pleased with HMS Services and Support

Updating a previous review... I'm actually very impressed and quite pleased with HMS and how they have handled our account after some initial issues with our transition over to them. They actually do care and emphasize customer service - which is a rare and much appreciated treat in the murky world of Merchant Processing. I'm happy to say our switch to HMS has turned out to be a great decision. I think we finally found our trusted Merchant Account!! Thank you!

10 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Don't hesitate to give Host Merchant…

Don't hesitate to give Host Merchant Services a call! Not only did they get me some of the best rates out there, the customer experience is amazing. My representative Ryan is awesome always there for me when I have any questions, and frequently gives me updates on me account. If you want to work with the best give them a call today!!

1 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Great Service

I use Host Merchant Services to do payments upon my website with my bank account. This is how I have utilized the system that can process credit cards without the customer leaving the site.

18 marzo 2021
Non scritta su invito

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