I needed to quickly find a quality snack gift that could be delivered to a hospital room on the same day. I was delighted when I found the Hospital Gift shop because their products looked good, were... Leggi di più
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Have ordered from Hospitalgiftshop.com more than once. Their website makes it easy and their customer service makes it better! Great at communicating (via text which is awesome) and they wait to deli... Leggi di più
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The recipient (a doctor who just had a child and was returning to work after maternity leave )was very impressed. Hospital employees commented that their hallways were full of pleasant flowery smells.... Leggi di più
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The flowers I ordered for a hospitalized loved one were delivered, but the volunteer staff did not take the flower to the pt at that time. My loved one was transferred out of the hospital the next day... Leggi di più
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Dettagli dell'azienda
Informazioni su HospitalGiftShop.com
Scritti dall'azienda
HospitalGiftShop.com | Same Day Hospital Gift and Flower Delivery
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
Same-Day Bedside Delivery
We offer guaranteed "same-day" delivery on select items!
Need to get a gift to your loved one in the hospital today? Any of our gift items in our Same Day Delivery category would be a great choice! From flowers, to balloons to yummy chocolate gift baskets! Our gifts are sure to bring a smile to your loved one's face! (Note: Order's must be placed before 1pm in the recipient's time zone in order to eligible for same-day delivery).
Informazioni di contatto
16950 Via de Santa Fe, Suite 5060-151, 92067, Rancho Santa Fe, Stati Uniti
- 5672677600
- customerservice@hospitalgiftshop.com
- hospitalgiftshop.com
3,9
Molto buono
16K recensioni
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Ha risposto al 99% delle recensioni negative ricevute
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Risposta di HospitalGiftShop.com
Thank you for your kind review! We're so glad to hear that you were happy with the fast delivery and the quality of the product. We appreciate your support and thank you for choosing us to help send something special.
The recipient (a doctor who just had a…
The recipient (a doctor who just had a child and was returning to work after maternity leave )was very impressed. Hospital employees commented that their hallways were full of pleasant flowery smells. Product was delivered on time and e-mail status updates were very much appreciated. Nice job!
7 luglio 2026
Risposta di HospitalGiftShop.com
Thank you for your wonderful review! We're delighted to hear that your recipient loved the arrangement and that it helped make her return to work after maternity leave a little more special. Hearing that even the hospital staff enjoyed the beautiful floral fragrance throughout the hallways truly made us smile. We're also glad the delivery arrived on time and that the email updates kept you informed along the way. Thank you for allowing us to be part of such a meaningful occasion!
My Nana loved her flowers
My Nana loved her flowers! Hospital Gift Shop got right on it and she had them the day I made the order! We are a couple of states away so to be able to send Nana flowers from a distance was amazing!
2 luglio 2026
Risposta di HospitalGiftShop.com
Thank you so much for your kind words! We're delighted to hear that your Nana loved her flowers and that they arrived so quickly. We know how meaningful it is to stay connected with loved ones when you're miles apart, and we're honored we could help you send a little love across the states and brighten her day. Thank you for trusting us to be part of such a special moment for your family!
The flowers I ordered were much larger…
The flowers I ordered were much larger and fuller than the ones delivered. The flowers delivered were not much larger than a Starbucks cup. Very embarrassing.
30 giugno 2026
Risposta di HospitalGiftShop.com
Thank you for your feedback. We are truly sorry to hear that you were disappointed with the bouquet. Our goal is to provide the best possible service, and we appreciate the opportunity to address your concerns. We would be happy to connect with you and our designer to review what happened and work towards a resolution that feels right for you. We have reached out to you regarding this matter and look forward to following up soon.
Repeat Customer
Have ordered from Hospitalgiftshop.com more than once. Their website makes it easy and their customer service makes it better! Great at communicating (via text which is awesome) and they wait to deliver flowers until patients are out of the ICU or in a space where flowers can be received. Since we live out of state, this is a great way for a personalized touch to send support from afar.
30 giugno 2026
Risposta di HospitalGiftShop.com
Thank you so much for your kind words. We’re really glad the ordering process and communication have made things easier, especially when sending support from out of state. We also appreciate you recognizing the care taken with ICU restrictions and delivery timing. We’re grateful you continue to choose HospitalGiftShop.com to help you send thoughtful support from afar.
Risposta di HospitalGiftShop.com
Thank you for your kind review! We're so glad you found the ordering process easy and that you appreciated the donation option. It means a great deal to us to help support hospitals while making it simple to send thoughtful gifts. We truly appreciate your support and hope to assist you again whenever you need us.
Extremely helpful with great results
Extremely helpful. Spent a while on the phone with me, and thw flowers exceeded my expectations.
22 novembre 2025
Risposta di HospitalGiftShop.com
Thank you so much for your wonderful review! We're delighted to hear our team was able to assist you and that the flowers exceeded your expectations. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to helping you again in the future!
Still waiting on my refund for two…
Still waiting on my refund for two items I didn't receive
25 giugno 2026
Risposta di HospitalGiftShop.com
Thank you for bringing this to our attention, and we're sorry to hear you're still waiting for your refund. We are looking into this right away to ensure the refund for the missing items is processed as quickly as possible. We appreciate your patience and will follow up with you as soon as we have an update.
They truly care and are so kind!
They were incredibly kind and had great communication, because of them I was able to send a meaningful gift and hear that it got delivered perfectly and right on time! Highly recommend, they aren’t just a business, they truly care about customer service and making the recipient’s day!
24 giugno 2026
Risposta di HospitalGiftShop.com
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience and that your thoughtful gift was delivered on time. Providing excellent communication and helping our customers brighten someone's day is what we strive for. We truly appreciate your recommendation and look forward to helping you again in the future!
Flowers were much smaller and not fresh…
Flowers were much smaller and not fresh at all compared to what was shown in the image I purchased. Overpriced for getting old flowers.
24 giugno 2026
Risposta di HospitalGiftShop.com
Thank you for your feedback. We're sorry to hear the bouquet did not meet your expectations. We were not previously notified of this concern, but we have reached out to you and requested photos so we can review the quality with our floral partner. Once we receive them, we will follow up directly. We appreciate you bringing this to our attention and the opportunity to look into this further.
The order was not what I ordered
The order was not what I ordered, it was much smaller and some of flowers were wilted, tried contacting and even sent pictures, I was told thry were going to look into it and get back yo me for a refund and it has now been 6 days and no response. I will NEVER use this service again.
23 giugno 2026
Risposta di HospitalGiftShop.com
Thank you for your feedback. We are very sorry the bouquet did not meet your expectations and that some of the flowers appeared wilted. We understand how disappointing this must have been. After reviewing your order, we do show that a partial refund was issued the following day. We apologize if our communication left you feeling uncertain, and we've shared your feedback with our floral partner to help improve both quality and follow-up. We're sorry we fell short of your expectations. We do hope you give us an opportunity to serve you again.
I had ordered flowers for same day…
I had ordered flowers for same day delivery and they were delivered the next day.
15 giugno 2026
Risposta di HospitalGiftShop.com
Thank you for your feedback. We apologize that your flowers were delivered a day later than expected. We understand how important timely delivery is and appreciate your patience. Your comments have been shared with our team as we continue working to improve our service.
Balloon a week late!
EDIT: The company responded. Proactive business management includes communicating with the customer as soon as you realize there is an issue. Reactive management includes responding to a review because someone complained. Which do you think is better? If there was a problem, contact the customer and make it right BEFORE they write a review.
ORIGINAL:
The flowers were delivered same day, and were beautiful. The balloon, however, arrived almost A WEEK LATE. The patient happened to still be in the hospital, but I paid for same day delivery for ALL items, not some.
17 giugno 2026
Risposta di HospitalGiftShop.com
Thank you for sharing your feedback. We're so glad to hear the flowers were delivered the same day and that they were beautiful. We understand how disappointing it must have been for the balloon to arrive later than expected. We sincerely apologize for the delay. We were not notified by either our local gift shop partner or through customer contact that the balloon had not been delivered as scheduled, which prevented us from addressing the issue sooner. We appreciate you bringing this to our attention, and we'll be following up with our local partner to better understand what happened and help prevent this from happening again.
Risposta di HospitalGiftShop.com
Thank you for your kind review! We're so glad you found our service convenient and fast. We appreciate you choosing us and look forward to helping you again whenever you need to brighten someone's day.
The picture of the bouquet sent did not…
The picture of the bouquet sent did not look like the picture of the bouquet I ordered. I got a refund for $11.00. Very disappointing!
18 giugno 2026
Risposta di HospitalGiftShop.com
Thank you for sharing your feedback. We're sorry the bouquet did not meet your expectations. After reviewing the photo you provided, we agreed that the arrangement did not sufficiently resemble the bouquet that was ordered. While substitutions may be necessary to ensure the freshest flowers are delivered, the overall style and value should still closely reflect the original design. We're glad we were able to provide a partial refund, and we've shared your feedback with our florist to help prevent similar issues in the future. We appreciate you bringing this to our attention and giving us the opportunity to review your concerns.
Ordered flowers on the online portal
Ordered flowers on the online portal. You don’t even carry flowers anymore. Asked for a teddy bear and ballon bouquet for the money I spent. Two additional balloons were added. What a joke and a rip off.
15 giugno 2026
Risposta di HospitalGiftShop.com
Thank you for sharing your feedback. We're sorry this order did not meet your expectations. We understand this was not the gift you originally intended to send. We will be issuing a partial refund for the disappointment. Once again, we would like to thank you for your feedback and invite you to contact us if you have any further questions - 567-267-7600 or https://hospitalgiftshop.com/help.aspx.
So frustrating
So frustrating! They act like they are the gift shop in the hospital. Nope! When my family member's discharged got moved up, all I got was recording when I reached out to customer service. No one ever called back. I have no idea which florist they used so no way to contact the people trying to catch the patient before leaving. Just call a local florist directly and leave out the middle man. I completely regret using this service. at this point the flowers are at the hospital front desk and my cousin is being wheeled out of the building. My only hope for help is that a local volunteer at the hospital catches them. Just what is needed at a stressful time - more stress from this useless service.
20 giugno 2026
Non scritta su invito
Risposta di HospitalGiftShop.com
Thank you for sharing your feedback. We're sorry this added stress during an already difficult time. While we partner with some hospital gift shops, not all hospitals are part of our network. For the hospital selected on this order, our website noted that it is within our delivery area but is not endorsed by or affiliated with the hospital. We understand your frustration with not being able to reach us when your family member's discharge plans changed and appreciate you bringing this to our attention. Your feedback will help us continue improving our service and communication.
I had a great experience shopping…
I had a great experience shopping online at the Hospital gift shop .
I especially appreciated the electronic communication allowing me to updates and real time information on my delivery.
Rather pricey and my floral ballroom arrangement didn’t last a week.
19 agosto 2025
Risposta di HospitalGiftShop.com
Thank you for your feedback. We're glad to hear you enjoyed the online ordering process and found the delivery updates helpful. We're sorry the floral arrangement did not last as long as expected. Fresh flowers can naturally vary in longevity depending on a range of environmental factors, and we appreciate you sharing your experience. Your feedback helps us continue to improve both our products and service.
Risposta di HospitalGiftShop.com
Thank you for your kind feedback! We're so glad you found our follow-up quick and efficient, and that our team was able to be flexible in assisting you. We truly appreciate you choosing us and are here anytime you need us again.
Patient was thrilled.
12 giugno 2026
Risposta di HospitalGiftShop.com
Thank you for sharing this wonderful update! We're so happy to hear the patient was thrilled. It means a lot to us to be part of brightening someone's day, and we truly appreciate you choosing us.
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