Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Dettagli dell'azienda

  1. Servizio di certificati medici

Scritti dall'azienda

At HootHealth, we provide a quick and convenient way to obtain medical certificates online for just $21.95. Our service ensures that you receive professional service from registered Australian doctors without the hassle of visiting a clinic. Submit your application form anytime, and our doctors will review it and send your certificate via email. We prioritise your privacy and security, offering patient-focused care 24/7 to meet your medical needs efficiently and effectively.


Informazioni di contatto

2,3

Scarso

TrustScore 2.5 su 5

6 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

No certificate and absolutely no…

No certificate and absolutely no contact.
After providing details and paying the higher fee for a quicker service. I was left with no certificate and contacted by no one from this company.
Really disappointing and wouldn't bother with this practice as you'll get left in the dark like myself. Pretty much a legitimate scam for the vulnerable.

8 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Don’t waste your money.

Unfortunately, this was a very disappointing experience. I only wish I had read the reviews beforehand.

I paid for a medical certificate for travel purposes for very legit reasons, however the service was ultimately not provided. While I understand that issuing medical certificates is at the practitioner’s discretion and there can be valid safety considerations, the process was not as simple or straightforward as advertised.

Despite being unable to deliver the service on the day it was required, only a 50% refund was offered, which feels unreasonable given the circumstances.

Overall, this experience did not align with the expectations set by HootHealth’s marketing, and I would encourage others to review all feedback carefully before purchasing.I ended up using another service provider that was not only cheaper, but much more efficient.

18 marzo 2026
Non scritta su invito
Logo di Hoothealth

Risposta di Hoothealth

Hi Katrina,

Thank you for your feedback, and we’re genuinely sorry that this was your experience.

Medical certificates can only be issued at the discretion of the treating doctor after a clinical assessment, and in some cases additional review is required before a certificate can be issued. This means that while many requests are completed on the same day, timing cannot always be guaranteed.

In your case, we understand that the document was required urgently on the same day, and unfortunately the certificate was not issued within your required timeframe. After reviewing the situation, we agreed that this did not meet your needs and we have processed a full refund.

We appreciate you sharing your experience, and we are currently reviewing how we communicate time-sensitive requests to ensure expectations are clearer for patients in urgent situations.

We wish you and your family all the best.
The HootHealth Team

Valutata 1 stelle su 5

Scam

Scam
Very disappointing experience. I paid $53.95 for an online medical certificate because I urgently needed documentation for a travel refund due to legitimate medical reasons. After payment was processed, I was advised that no certificate could be issued and that I would need to see a doctor in person.
While I understand that some medical matters may require an in-person assessment, this should be made clear before payment is taken so customers can make an informed decision about whether the service is suitable for their needs. Charging the full fee without providing the requested outcome feels unfair and caused unnecessary stress during an already difficult situation.
The service did not meet my expectations, and I believe clearer communication about assessment limitations is needed to avoid other customers experiencing the same frustration.

14 marzo 2026
Non scritta su invito
Logo di Hoothealth

Risposta di Hoothealth

Dear Renee,

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.

HootHealth provides online consultations with fully qualified Australian-registered doctors. Medical certificates are legal documents, and whether one can be issued depends on the doctor’s clinical assessment. In some cases, doctors may determine that an in-person examination is required to ensure the request meets appropriate medical and professional standards.

We understand that this can be frustrating, especially when documentation is needed urgently. While certificates cannot be guaranteed for every request, we do aim to be transparent about this in our service information.

As a gesture of goodwill, we have processed a full refund for your consultation, which should appear in your account shortly.

We appreciate your feedback and will continue working to improve the clarity of our service so patients can make informed decisions before requesting a consultation.

Kind regards,
HootHealth Team

Valutata 1 stelle su 5

Scam

Scam. Site is designed to take your money, not provide you with goods and refuse to refund you. Hoot Health is definitely taking advantage of the vulnerable. As a consumer, we have the right to a refund if we pay for goods and do not receive them.
I would advise everyone NOT to use this fake service. They will not provide you with a certificate. Just a waste of money. I am reporting this fraudulent site everywhere. Shame on them for pretending to be affiliated with APHRA to create a verisimilitude of plausibility, when they are nothing but an online scam.

1 febbraio 2026
Non scritta su invito
Logo di Hoothealth

Risposta di Hoothealth

Dear Leonie,

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.

HootHealth provides online consultations with fully qualified Australian-registered doctors. Medical certificates are legal documents, and whether one can be issued depends on the doctor’s clinical assessment. In some cases, doctors may determine that an in-person examination is required to ensure the request meets appropriate medical and professional standards.

We understand that this can be frustrating, especially when documentation is needed urgently. While certificates cannot be guaranteed for every request, we do aim to be transparent about this in our service information.

As a gesture of goodwill, we had processed a full refund for your consultation on 2 Feb 2026.

We appreciate your feedback and will continue working to improve the clarity of our service so patients can make informed decisions before requesting a consultation.

Kind regards,
HootHealth Team

Valutata 1 stelle su 5

Very hard to verify documents

Very hard to verify documents, you also need to pay to verify and even though I did. It took three hours for them to ask me what I wanted? and after repeating, with reciept of payment they just never responded and issued me a refund. Hard to comprehend when they issue on the spot cerificates within minutes.

1 ottobre 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più