Despite negative in-line reviews ( which had me worried!) everything worked perfectly. Prompt replies to written enquiries, prompt delivery. Item great. Well boxed, all parts present, easy assembly, n... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
An appalling experience. I received a faulty product and have been fobbed off at every attempt to return it or get a refund. I would not trust these people one bit! Do not buy anything from them!
I ordered the Sunbeam Wi-Fi connected mattress electric blanket and experienced a few bumps along the way. A week after placing my order, I had to email the company to find out when it would be di... Leggi di più
My purchase went very smoothly, though it took a while to arrive and was quite expensive. The main downside was that I started receiving daily spam texts supposedly from Homeloft asking for a small I... Leggi di più
3,8
Molto buono
524 recensioni
Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
very easy to use and very informative
15 dicembre 2024
Non scritta su invito
My lights were delivered this morning. Thank you
I ordered some chilli lights (order number: UK-HL#P90485182). I received a text message confirming that order had been received and I was informed that delivery would be around two weeks. I was shocked today 13th December, to find an email sent (in my spam email), confirming delivery on the 10th December (I ordered on the 2nd December), and left outside my back door. I was in all day on the Monday, and my back door is not very assessable. Unhelpful customer services, put phone down on me. I am now worried that this company is not legitimate. No communication from DHL.. the tracker was sent by homeloft? Please note an update on my feedback. Thank you I have received my lights this morning and in good working order.
13 dicembre 2024
Non scritta su invito
Risposta di HomeLoft United Kingdom
Hi Maggie,
We sincerely apologize for the inconvenience caused. We understand that you are not happy with the service provided to you and assure you that this will be checked thoroughly and corrective measures will be taken.
I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.
Thank you for your understanding and patience.
Regards,
Vidisha
Safe, timely delivery
Arrived well packaged and safe. It looks lovely but it’s a gift so I can’t say how it bakes.
6 dicembre 2024
Non scritta su invito
Great service
Great service.well packaged, beautiful lamps, nice doing business with them
Cheers
16 ottobre 2024
Non scritta su invito
Would not recommend
I have placed an order at the end of August. We still have not received the product. I do not recommend ordering anything.
Order update November : the order was not shipped, the item was no longer available!
1 ottobre 2024
Non scritta su invito
Risposta di HomeLoft United Kingdom
Dear Customer,
We are sorry to hear that. We are unable to locate your details in our system.
To assist you better, kindly provide us with your order number. This will help us quickly identify your order and address your concern.
Regards,
Akash
Overpriced and unable to contact them
I came across this company whilst researching a product I wanted to replace. Firstly, the email address is invalid. Secondly, the item in question should be under £10 or less, they are advertising it for £45.60, reduced from £75. I do not trust this company one bit!
Be very wary before purchasing from them.
27 ottobre 2024
Non scritta su invito
Risposta di HomeLoft United Kingdom
Hi Fay,
We are sorry to hear that. We are unable to locate your details in our system.
To assist you better, kindly provide us with your order number. This will help us quickly identify your order and address your concern.
Regards,
Akash
Lovely product
Lovely product. Bought it after seeing it at my friend's house.
17 ottobre 2024
Non scritta su invito
Good price and good communication…
Good price and good communication regarding delivery. thanks
17 ottobre 2024
Non scritta su invito
Worth shipping experience ever
Worth shipping experience ever. Over 30 days - product still not with me and then have heard it will have a US power supply/ plug when we use british. No way to get my money back currently - be very aware and do not order from this website!!
30 settembre 2024
Non scritta su invito
Risposta di HomeLoft United Kingdom
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Beautiful product
Beautiful product, as described. Thank you. I was able to use the stilts as well as I could 55 years ago
10 settembre 2024
Non scritta su invito
Very expensive drop shipper!
Buyer beware! Dropshipping business! They buy products from Amazon & then sell them to you at 3-4 times mark up. Do your homework before buying from here.
10 settembre 2024
Non scritta su invito
Risposta di HomeLoft United Kingdom
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Very happy with this purchase
Very happy with this purchase. I ordered 4 large glass jars and they all arrived well packaged and in perfect condition. Delivery was also quick and items were as described.
18 agosto 2024
Non scritta su invito
Dropshipping business
Dropshipping business which has a product from a well-known small business listed for £100 "reduced" from £170 on their site. The RRP of the product in question is actually just £50 and from a business which only sells through Amazon. This is, at best, a shady business.
2 settembre 2024
Non scritta su invito
Risposta di HomeLoft United Kingdom
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Yet to receive the item but ordering…
Yet to receive the item but ordering process was great and confirmation fast!
30 agosto 2024
Non scritta su invito
Placed an order and it got cancelled, but my money was taken! I fear this is a scam!
Order number UK-HL#P001750268 Placed an order and it got cancelled “at my request” which is not the case as I never cancelled it!
The desk I purchased costs £503 and I am furious right now as I think this is a major scam. I wished I had read trustpilot reviews first!
I tried calling the number and obviously it rang to nothing! And the amount taken from my card was an international debit so not a UK company at all but an Indian one (possibly).
Will customer service contact me ASAP!
31 agosto 2024
Non scritta su invito
Risposta di HomeLoft United Kingdom
Dear Customer,
We understand that you were not happy with the service provided to you. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions are taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Happy with product but took 13 days to arrive
Product when it turned up was exactly as expected. Happy with the product. But it took 13 days to arrive and was supposed to be for a birthday present but arrived afterwards. Order placed 16 August 2024 and arrived 29 August.
30 agosto 2024
Non scritta su invito
Risposta di HomeLoft United Kingdom
Dear Customer,
We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. We do hope you will give us another chance.
Regards,
Swapnil
Best all-rounder sharp knives
I am left-handed and find it very difficult to find a knife which are for left handers. I was given a set of 12 knives in 1991 and found that the knives were very very sharp and I could use it as well as the right-handers. I was down to my last two since using them from1991. And had been searching for the same since last five years. When I saw them online I immediately ordered them and then read the reviews which were not good about the company and was scared that I would not receive my order. But I did and cannot tell you how good the knives are.I had to wait a bit longer for it to arrive but I am very happy with my order. It was easy to order and am happywith the knives. Homeloft should advertise this product more widely.
20 luglio 2024
Non scritta su invito
Excellent service and great product
Excellent service and great product. The goods were shipped promptly and arrived in good order.
21 agosto 2024
Non scritta su invito
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