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Valutata 1 stelle su 5

Disgusting, parcel not received,Evri said it was delivered, but I was away on holiday, it was obviously dumped outside my door. evri showed a photo of the parcel against my letterbox,as if it had bee... Leggi di più

Valutata 1 stelle su 5

No response from customer service and the online chat said my order does not exist!!! I am worried I have lost my money

Valutata 1 stelle su 5

Bought the Glowmoo for a friend that loves highland coo’s the item received was plastic rubbish DO NOT BUY AND WASTE YOUR MONEY, Chinese scam website that to get a refund you must send to China!!! At... Leggi di più

Valutata 5 stelle su 5

I ordered 2 sets of dark grey candles and they took the money from bank account that was on the 13th of December and I’ve never received an email or any correspondence from this scamming company, They... Leggi di più

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Informazioni di contatto

2,0

Scarso

TrustScore 2 su 5

249 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Products were nothing like the…

Products were nothing like the pictures.
Cheap nasty products came and trying to get a refund in the stated time frame is a joke. It says homeFaves UK and my product came from China with Chinese packaging.

29 dicembre 2024
Non scritta su invito
Valutata 2 stelle su 5

Not UK based

This company are not UK based as the website would have you believe. They take your order and then a couple of days later, an email arrives saying that delivery 'may take a little longer than expected' which upon investigation, is because they are based in China. I get the impression this is standard practice.

My item (a weighted blanket/throw) did turn up after about 3 to 4 weeks and was actually not too bad for the money when it did arrive hence my 2 star rating. However, I do wish I'd read these reviews first. Order at your peril but I wouldn't recommend.

2 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Awful

Awful , product I ordered was not as described, I bought a light in a box with snow inside , actual item that came (took over 2 weeks to arrive after, Christmas was over and it was insufficiently wrapped, product was broken and you had to build it yourself, glue and snow included to assemble a plastic broken box . Just nasty and no reply to emails for a refund

28 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Keep well away

Shocking delivery time. Tracking poor, item not the best when it did finally arrive ( after Christmas despite ordering well before). Wish I’d looked at TP reviews rather the ones they purportedly have on their own website.
Keep well away

31 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

This company doesn't deserve a single…

This company doesn't deserve a single star and please read reviews before you commit the same mistake I did.
Products are not from UK. but straight from China! I had to wait for 3.5weeks to a £15 order which was a desk lamp that arrived broken with no instruction how to assemble and when I say assemble I mean it. I will upload photos about the product's condition as it arrived as well just to give a better idea what costumers should expect in the UK.

30 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

I got a refund!

This is a follow up review. I wasn't sure that I would get my refund, but it came through today. I think it's because I used PayPal and had raised an issue in the Resolution Centre.
There is something not at all right with this organisation and I will never buy from it again.
Instead I have now done what I should have done originally; bought a reputable brand, through a trusted site and paid more!

27 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I ordered 2 sets of dark grey candles…

I ordered 2 sets of dark grey candles and they took the money from bank account that was on the 13th of December and I’ve never received an email or any correspondence from this scamming company, They must be sitting back & counting all the money that they’ve scammed from everyone. DIRTY SCUMBAGS

13 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Ordered presents several weeks before…

Ordered presents several weeks before Christmas. Track order does not work, nothing received and automated email responses just keeps asking for same information. So no presents or money, and track updates indicate my parcel hasn't moved for days. Avoid!

24 dicembre 2024
Non scritta su invito
Valutata 3 stelle su 5

Remember It's a novelty

Found the ordering and delivery fine. Ordered fire extinguisher bar as a gift,very flimsy from what I expected due to their photos, but as I was reminded by my wife it's a novelty gift, so keep that in mind if you're ordering one. Tracking system was fine, if a little slow to update. Old story you only get what you pay for. Just realised if you put a bottle in it door won't close because of shot glass holders.???

23 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

I've contacted this company via email…

I've contacted this company via email and chat but nothing back! My tracking says its been delivered at 0430am. I've no tracking number only order number. I think I've lost my money and order! Under no circumstances would I use them again. I also wish I read the reviews!!

23 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Do not use

Do not use!

Bought a 'fire bar' gift on the 8th December. The 'shop app' has been tracking purchase for two weeks and it's been 'on way to courier' the entire time. Huge lack of comms from the company as well - they just have an automated reply that makes you think you're going to get through to someone. Wish I had looked them up beforehand - but do not use and save your money. I'll be proceeding via ombudsman to fight to get money back.

20 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Scammers

Ordered a tea set on December 6th. As of December 22nd it is still not delivered. I emailed the company a week ago and received nothing in response. If you want proper service or timely delivery then avoid, avoid, avoid.

6 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

I don't even want to give 1 star

I don't even want to give 1 star
This company is worth minus 1000 stars
They are absolute shite , do not use
No communication. , took my
Money Ask fir refund, no replies
I've emailed no response
Nothing
Do not use scammers

19 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Total Failure

I read the earlier reviews and there is nothing more I can say other than to agree, wholeheartedly, with what has been said. The candles work but the remote is a joke. When I pulled out the battery slide bits of plastic came out with it. Suffice to say the remote does not function. Judging by the service I have already not received I do not hold much hope of a replacement.

19 dicembre 2024
Non scritta su invito
Valutata 2 stelle su 5

Tracking of parcel is horrendous

Tracking of parcel is horrendous. 3 Weeks delivery for candle order. Slightly too late to send on as Xmas presents. Email correspondence is very sketchy.
When arrived one out of six candles was broke....luckily husband fixed it. They were well packaged but in brown boxes saying made in china. So not a good look as a present.
I won't order from here again.

19 dicembre 2024
Non scritta su invito

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