Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 1 stelle su 5

I ordered a custom print, it's taken more than a month to receive. They say their Australian based company but everything is printed in China. Been in constant contact trying to get updates with no pr... Leggi di più

Valutata 5 stelle su 5

I love this company. I would not buy from anyone else. There quality is above all others. They are supportive in suggesting size when needed. Their customer support is awesome. I usually order custome... Leggi di più

Valutata 5 stelle su 5

Always really happy with this company always comes well packaged, canvas never creased easy to roll out and flatten. Haven’t started it yet but know will love end result. If ever I do have to contac... Leggi di più

Valutata 5 stelle su 5

Very happy with the whole process. Completely surprised when both of my recent orders arrived within a month coming all the way from Austrailia to Alberta, Canada. One of them being a custom. The pack... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

422 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

An amazing company

An amazing company! Their products are Wei-made, quality items with plenty of supplies and beautiful, careful packaging. The boxes are sturdy, the canvases are loosely wrapped with ribbon that hold it so dents and rivers will not develop on the canvas. The entire project is lovingly inside a soft canvas bag so that everything is together and won't scatter when removed. The employees are kind, encouraging, offer great suggestions and then ask you to post your project to be enjoyed by others. Their Facebook group is incredible with wonderful suggestions and fabulous tips. I love this company, their ethics to make things right and their personal concern that our issues are resolved!

31 marzo 2022
Valutata 5 stelle su 5

I love your products

I love your products, your company and your customer service. No one can touch that great product you produce or the care you take with each customer. You are the only place I order from.

31 marzo 2022
Valutata 1 stelle su 5

#'s 173291 & 173292

Today, 3/31/22, I received your email asking me how many stars would I rate the recent order that I received on 3/30/22. First of all, I originally placed these 2 orders on 1/23/22 (yes, over 2 months ago), & was for a total of 5 diamond kits. For some unknown reason, you got the 2 orders mixed up. The "Planets" kit was placed in BOTH orders & you dropped the "50 Years" kit. You refunded me for one of the "Planets" & asked me to reorder the "50 Years" kit (which I did & have received it only as a separate order.) Yesterday, 3/30/22, I finally received 3 diamond kits (Sagrada, Sleeping Unicorn, & First Touch), but the "Planets" kit was not received. I opened up the "First Touch " kit first, because I did want to give this to the new mother two months ago. Well, 2 colors are missing from this kit: ID#'s 224 (1 bag), and 312 (5 bags). I have not checked the other 2 kits yet, but I am hoping they are complete.
I do appreciate all the help & support that I received from Patricia Joaquin in Customer Care, and her help I rate as 5 stars. But overall, with the mixup, delays, missing colors, I rate it as one star.

31 marzo 2022
Valutata 5 stelle su 5

My Son's Cat

The picture of my son's cat s turning out pretty good. It is the biggest picture I have done so far. It has to be done by July. I am pretty sure I can get it done.

31 marzo 2022
Valutata 5 stelle su 5

Love all the projects I have done with…

Love all the projects I have done with Home Craftology The only problem I had was my tree pic was suppose to be 12 x 12 and it was 9 x 9. It turned out great though I just added a matte on the sides. Keep the great choices coming from Home Craftology!

9 marzo 2022
Valutata 1 stelle su 5

Took two months

Took two months. Not what I wanted. Stuck with it.

9 marzo 2022
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Risposta di Home Craftology

Hi there Audrey.

Thanks for taking the time to write a review for us.

I am sorry that you aren't happy with what you have received, however we do have a love your kit guarantee.

Our shipping options vary from country to country. We have express shipping available which can take 5-10 days and regular shipping usually takes around 2 weeks for most people. These are all on display in the checkout process.

All you need to do to get a full refund is get in touch with us.

If there are any defects send in a picture and we will refund you right away. If you have changed your mind just ship it back for a full refund.

We are always available to help you out, you can email us at customercare@homecraftology.com

Valutata 5 stelle su 5

I love homecraftology

I love homecraftology. Their customer service is excellent and the canvases are amazing. I recommend homecraftology to everyone. There isn't a better company out there!❤

2 marzo 2022

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