Holts Gems Recensioni 

260
TrustScore 5 su 5

5,0

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Valutata 5 stelle su 5

The staff at Holts Gems were very welcoming at the initial consultation. They met our needs precisely and provided excellent advice regarding our bespoke engagement ring. We were very happy with their... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was really pleased with my experience, especially as someone who didn't know a great deal about jewellery at the start of the process. We looked through lots of different stones, and the one I found... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Holts made wedding rings for my fiancé and me and we had a wonderful experience from start to finish. Neither of us are particularly knowledgeable about rings or jewels in general but we knew what we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently purchased an engagement ring from Holt Gems and I could not speak highly enough of the customer service we received. Both Amy and Alicja were incredibly warm, friendly and helpful dur... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Gioielliere
  2. Designer di gioielli
  3. Artigiano di gioielli
  4. Gioielleria

Scritti dall'azienda

Based in London's Hatton Garden, Holts Gems are a second generation family business, specialising in bespoke engagement rings, fine jewellery, loose gemstones and bespoke jewellery design. We offer one of the largest collections of precious and semi-precious gemstones in the UK. Our team of highly trained Lapidaries are happy to fashion your gemstone into any shape according to your requirement as well as repairing or re-polishing a gemstone to its original condition. We also offer pearl and bead re-stringing, gemstone testing and jewellery valuation services. Since its opening in 1948, Holts Gems has come to symbolise the highest degree of expertise and integrity within the jewellery and gemstone trade. Holts Gems is proud to have been recognised for its exceptional standards of service, and consequently honoured with a number of awards, including the Luxury Business accolade at the Family Business of the Year 2014 and the Independent Retailer of the Year at the Retail Jeweller awards.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

260 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

Tutte le recensioni

(260)

54 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

After many months of looking for an…

After many months of looking for an engagement ring for my gf, I stumbled upon Holt's gem and out of most jewellers I have visited, they were by far the best. Alicja was super helpful and very knowledge in all aspects. She helped me identify my gf's ring size exactly just from a photo I showed her. She also helped me get the perfect gemstone for the ring just from a simple conversation. Very kind and simple service. Would highly recommend especially for coloured gemstones.

31 maggio 2022
Valutata 5 stelle su 5

Fantastic Experience

We had the most lovely experience finding our wedding rings here. We worked with Marianne over email to set up an appointment time and discuss our preferences. When we came in for our appointment, she had a beautiful selection of rings all set up and ready for us to try. Her communication and expertise were fantastic throughout. We love our rings and are so thankful for Marianne's help - we couldn't recommend working with Holt Gems more!

17 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service, very friendly staff, strong expertise, made me feel at ease buying an engagement ring. Much better all round service than other jewellers I also visited in Hatton garden.

13 maggio 2022
Valutata 5 stelle su 5

Trilogy engagement ring

Alicja and her team at Holts Gems are fantastic and created a beautiful bespoke engagement ring.

I didn't spend a day in Hatton Garden as many do but went straight to Holts Gems based on already excellent feedback. I wasn't disappointed. Alicja was very attentive over the few initial appointments that I had and assisted with choosing the stones and explaining the characteristics. She also ensured that my followup questions about the design were answered to my satisfaction before we agreed to proceed. Pricing is honest and reasonable from the outset.

I have no hesitation whatsoever in recommending Holts Gems and will return in future for further assistance. Sufficed to say, the ring was very well received!

13 aprile 2022
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Risposta di Holts Gems

Dear Paul,

Thank you very much for your lovely review.
It was a pleaseure working with you and it means a lot that you trusted us to make your special ring.

I very much enjoyed guiding you through the process.

We wish you all the very best.

My warmest regards,

Alicja

Valutata 5 stelle su 5

Bespoke engagement ring

Marianne did an incredible job designing and advising on an engagement ring. The ring is beautiful, incredibly well crafted. It was worth the wait! I can thoroughly recommend Holts to anyone looking to make a bespoke engagement ring.

1 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Flawless for engagement rings

I would recommend Holts Gems in an instant. Marianne was welcoming, knowledgeable and (very) patient. That made navigating online design meetings a breeze. It also provided reassurance that the engagement ring we designed would be perfect. That reassurance is near-enough priceless. Needless to say, the ring is beautiful and my fiancée and I couldn’t be happier with it.

30 marzo 2022
Valutata 5 stelle su 5

Alicja was incredibly helpful…

Alicja was incredibly helpful throughout the whole process, very knowledgeable about gemstones, got it made to a tight deadline and I couldn't be happier with the ring! Most importantly my fiancée loves it! Thank you! :)

22 marzo 2022
Non scritta su invito
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Risposta di Holts Gems

Many thanks for your kind words! It was a lot of fun working with you on this special project and I am very happy to hear it was well received.

Wishing you both all the very best,

Alicja

Valutata 5 stelle su 5

Excellent all round service

Alicja at Holts was super helpful in providing advice and guidance on creating a new bespoke eternity ring.
The ring is superb and so was the service.
Highly recommend Holts.

15 marzo 2022
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Risposta di Holts Gems

Many thanks for your lovely review.
We loved working on your special bespoke project and I hope you will enjoy it for many years to come.

Valutata 5 stelle su 5

Amazing service and choice

Amazing service and choice.
Enjoyed my experience of choosing our engagement ring
Thank you!

16 febbraio 2022
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Risposta di Holts Gems

It was an absolute pleasure to work on your ring.
My warmest wishes, and if you need the ring cleaned, please feel free to drop in, and we will be happy to clean it for you.

Valutata 5 stelle su 5

Best place to get the perfect ring

I can’t recommend this place enough to get your engagement ring! I decided to take my other half with me so we could choose a ring together. They called up in advance to find out the style I was looking for and the budget so they would only show the options that were available. Alicja was amazing with helping us choose the perfect ring and went the extra mile in terms of customer service by explaining everything including the usually pitfalls. Marianne was extremely accommodating to let me pick up the ring on a day that they don’t usually have customers. She was incredibly warm and funny and provided all the information I needed. We’ll be back to buy our wedding bands from here!

6 gennaio 2022
Valutata 5 stelle su 5

Fantastic Experience at Holts

A fantastic experience at Holts, Marianne was absolutely brilliant to deal with, and could not have been friendlier or more helpful. She made the whole process a real pleasure from start to finish.

Highly recommended!

6 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

A Hatton Garden Gem!

Having never sourced an engagement ring (or let alone any other sort of diamond ring) in this way before, we found Holts, and in particular Claire, to be very straight forward, knowledgeable and patience. We have just collected the ring and are absolutely delighted with it.

21 dicembre 2021
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Risposta di Holts Gems

Thank you for your kind words.
It has been a pleasure working with you and we hope to see you again in the future.

My warmest regards,


Claire

Valutata 5 stelle su 5

A wonderful experience

We had the best experience with Holts while choosing our engagement rings. Amy and Marianne were both wonderful, so patient, passionate and helpful. We came in thinking we wanted the style of ring we’d seen in many windows across Hatton Garden, but with their help we left with ones we truly love, that really feel like us. We’ve recommended Holts to many friends and will keep doing so!

15 dicembre 2021
Non scritta su invito
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Risposta di Holts Gems

Dear Lydia,

We loved working on your ring with you and we are pleased to hear you enjoyed the process as well as the finished item! We are all about making jewellery extra special and individual to you.
We wish you all the very best,

Marianne

Valutata 5 stelle su 5

Highly Recommended

Myself and my now fiancé are delighted with the engagement ring designed and made with Holts Gems. A huge thank you to Marianne for the excellent service, expert advice and guidance in choosing the right stones, ring and design. We really appreciated her knowledge and enthusiasm. Her patience made the process truly collaborative and an extra special part of our engagement journey. Highly recommended!

11 dicembre 2021
Non scritta su invito
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Risposta di Holts Gems

Dear Colin,

Cannot thank you enough for your kind words.
It has been a pleasure colaborating with you on your engagement ring.
Congratulations from Holts Team.

My warmest regards,

Marianne

Valutata 5 stelle su 5

Highly recommended

Everyone I came into contact with at Holts was incredibly helpful and I couldn’t be happier with the service they provided. Marianne in particular was a pleasure to work with and went above and beyond, taking the time to explain to me everything about buying my first diamond.

16 novembre 2021
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Risposta di Holts Gems

Dear Adam,

Thank you very much for your kind words. It was an absolute pleasure working with you and I am so pleased we were able to help you with your bespoke ring.

My warmest regards,

Marianne

Valutata 5 stelle su 5

First class service, knowledge & advice

Before committing to a ring with Alicja and her team (Amy), I consulted a few different specialists around Hatton Garden. I found their approach at Holts Gems to be welcoming and informative as well as being able to offer the appropriate expert advice when it was needed most. Each stage of the process of designing the ring was done with utmost care and availability of options to suit my requirements so I felt like I was able to create exactly what I wanted but at the same time knowing that the team would guide me when I needed it.

15 novembre 2021
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Risposta di Holts Gems

Dear Alfie,
Thank you for your lovely review and congratulations on your engagment! We very much enjoyed working on your special ring and helping you select the perfect gems.

My warmest regards,

Alicja

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