I received a leaking sauce jar (bought as gift) Reported it to holly & co It took a week for a response which was 'we will contact the supplier'. Nothing for another week. I asked again and was... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Product was has excellent detail and you can tell its good quality. Delivery times was as stated. I am unsure why the negative comments here are as it is. Product and customer service are great... Leggi di più
I'm in LOVE with everything Holly & Co! Every product I've ordered has been spot on and just as expected from the gorgeous website images. Everything has arrived beautifully packaged and with clear... Leggi di più
L'azienda ha risposto
Amazing customer service. I ordered a gift for a friend and asked whether delivery could be upgraded. My request was dealt with quickly and I received constant communication. The gift arrived in plent... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Holly & Co is more than a marketplace – it’s a movement. We exist to inspire a more thoughtful, joyful way to shop, live and work. Every one of the 25,000 unique items on site is created by our community of talented UK makers and artists (95% of whom are women) – each made with love, purpose and care for a happier society and planet.
Informazioni di contatto
Regno Unito
- holly.co
4,2
Molto buono
49 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent customer service
Excellent customer service. I wasn't sure about the product I received and I was able to send it back and got a quick refund. A really nice experience provided by nice people. This is a shop you can trust.
29 aprile 2026
Non scritta su invito
Risposta di Holly & Co
Hi Catalina, thanks so much for your really kind review - this is such lovely feedback for our Customer Service team who will be thrilled to hear you were so pleased with your experience. What you've described is exactly what we try to provide - we're so glad! Thanks again Catalina :) Team Holly & Co x
Brilliant customer service
Super fast delivery. Gorgeous card. Brilliant customer service! I will definitely be purchasing from Holly & Co again.
6 maggio 2026
Non scritta su invito
Risposta di Holly & Co
Hi Jennifer, thank you so much for taking the time to leave a review for us. We're thrilled that you loved your experience supporting small businesses with us! Team Holly & Co x
What a find
What a find! A great site to find something different to gift or own.
I received the striped vase I ordered for a friends birthday, with a view to returning it thinking it would be too small.
I liked it so much I've kept it myself and found something else to gift.
Great service, fast delivery, well packaged and a beautiful item. Thank you
5 maggio 2026
Non scritta su invito
Risposta di Holly & Co
Hi Diane, thanks so much for your kind words - we're delighted that you found something perfect for your friend's birthday, and a treat for you too! Thanks so much for supporting small businesses with us :) Team Holly & Co x
Fantastic site
What a fantastic site with so many unique and wonderful products. I bought a card for my daughter & son-in-law on their Wedding Day by Aimee and Fred and it’s just perfect. Very swift delivery & excellent communication. Thank you
22 aprile 2026
Non scritta su invito
Risposta di Holly & Co
Hi Shannon, thank you so much for taking the time to leave a review. We're thrilled to hear that you found the perfect card, and honoured that you thought of us to be part of such a special milestone. Huge congratulations to the happy couple :) Team Holly & Co x
Wonderful gift & truly exceptional …
Wonderful gift & truly exceptional customer service. The little touches are very nice & i will definitley be ordering again.
2 maggio 2026
Non scritta su invito
Risposta di Holly & Co
Hi Brian, thank you so much for leaving such a glowing review for our Customer Service team and for our Co's and their fab products. We're so glad you had this experience, it's just what we hope to provide! Thanks for supporting small businesses with us :) Team Holly & Co x
I continue to use Holly& Co to seek out…
I continue to use Holly& Co to seek out special gifts and cards for the special people in my life. On the odd occasion I have made an error with the order first class customer service kicks in to rectify the problem and refunds quickly sorted if necessary. Many thanks from the Channel Island of Guernsey 🇬🇬👍
27 aprile 2026
Non scritta su invito
Risposta di Holly & Co
Hi Wendy, thank you so much for such a lovely review. We're just delighted that you think of Holly & Co when you need unique gifts for your loved ones - this is exactly why we do what we do! It's great to hear that our Customer Service team has been so helpful too. Thanks for supporting small businesses with us from Guernsey - Team Holly & Co x
Holly and Co is my go-to for gifts and home decor
Holly and Co is my go-to for gifts and house decor. The standard of their sellers’ products is very high and I love that the products are so unique. I prefer to support small businesses, especially hand-made, and many are female founders. The customer service is the best I’ve experienced in years also. Highly recommend!
27 aprile 2026
Non scritta su invito
Risposta di Holly & Co
Hi Lucy, what a lovely review to read - thank you so much for taking the time to tell us about your experience with Holly & Co. We're thrilled that you've had such a wonderful experience, it's exactly what we hope to provide, from the products to the customer service. Thanks for supporting small businesses with us! Team Holly & Co x
Beautiful Gift options
Holly&Co had amazing options for a gift I had to get, but while I was looking, I wanted so many more beautiful things! From finding my gift to ordering it to it arriving, it was such a smooth and easy process. I definitely recommend Holly&Co and will be 100% returning!
27 aprile 2026
Non scritta su invito
Risposta di Holly & Co
Hi Nancy, thank you so much for your review and this lovely feedback. It's wonderful to hear that you not only found the gift you were looking for, but discovered lots of other small business finds too - this is why Holly & Co exists! Thanks so much for your support :) Team Holly & Co x
Beautiful original ideas .
Beautiful original ideas .
Good communication & the goods arrive well wrapped & exactly as shown on their site .
Life is short so treat yourself or a really good friend.
24 aprile 2026
Non scritta su invito
Risposta di Holly & Co
Thank you so much for your lovely feedback, we're so happy to hear that you love your products so much. And we think you're absolutely right about treating yourself or a loved one - we're so pleased that you chose Holly & Co. Thanks for supporting small businesses with us! Team Holly & Co x
Great experience ... But please allow customers to leave reviews on Holly&Co
After searching for a special gift for my hubby, I made my first purchase on the Holly&Co website on Sunday. All 3 items (purchased from different sellers) arrived by Friday, each packed with care and extending their thanks for my purchase. The whole process was very straightforward & positive.
Why the 4 stars though.... Well, I would have loved to have had the opportunity to leave a review for each of the sellers. Not only does it feedback to the maker/designer that their item was happily received and beautifully crafted & designed, but it also gives confidence to potential future customers to go ahead with a purchase. I say this inparticular because one of the items I purchased was £90. Not a cheap price, but having received it I can certainly see that the craftsmanship involved in making the piece is worth the price tag. I must admit I was in two minds to make that particular purchase because there were no reviews available from fellow customer, but I chose to take a risk. I'm over the moon with my purchase, and I'm more than sure my hubby is going to love it too when I gift it.
I do hope that Holly&Co moves forward with enabling customers to leave reviews against their purchase/maker (after all I'm not the first person to make such a comment here on Trust Pilot).
24 aprile 2026
Non scritta su invito
Risposta di Holly & Co
Hi Angela, thank you so much for such a detailed review and for the lovely words about Holly & Co. We're thrilled to hear that you've had such a positive experience, so much so that you're so keen to leave reviews for our wonderful Co's and their products.
As a young marketplace in only our third year, we're adding updates to our site all the time to give you the best possible experience. While we haven't been able to add the option for reviews just yet, it's certainly something we're considering for the future - so it's great to hear that this would be useful for you.
Thanks once again for taking the time to share your feedback, and we hope your hubby enjoyed those special gifts! Hope we'll see you again - Team Holly & Co x
Lovely company with lovely people
Lovely company with lovely people! Great customer service. All the items I ordered arrived in perfect condition, and are a lovely quality. Would definitely recommend.
24 aprile 2026
Non scritta su invito
Risposta di Holly & Co
Thank you so much for taking the time to share your kind words - we're so glad you had exactly the experience we hope to provide! Wishing you lots of enjoyment with your small business finds, and hope we'll see you again :) Team Holly & Co x
Risposta di Holly & Co
Hi Kerry, thank you so much for taking the time to leave a review for us. We're so pleased to hear that you love the mug you bought - thanks so much for supporting small businesses with us! Hope we'll see you again :) Team Holly & Co x
Awful service
Awful service - wouldn’t recommend and wouldn’t use again. On website it states 4-5 days for delivery but it’s actually near to 2 weeks. I ordered on 30th March and now have a Royal Mail message stating it will be delivered 11th April. I had to go and buy other presents as these didn’t arrive in time.
Customer service not taking ownership nor responsibility.
10 aprile 2026
Non scritta su invito
Risposta di Holly & Co
Hi Leena, thanks for your feedback, and I’m sorry to hear you had such a frustrating experience. Unfortunately, postal delays are completely outside of our control, but I can see that our Customer Service team has been in touch to arrange how we can get this resolved for you, so I hope this will restore your faith in supporting small businesses like our lovely Co's. Thanks for taking the time to leave your feedback! Team Holly & Co x
Really good customer service and a…
Really good customer service and a lovely range of products. Would recommend
2 aprile 2026
Non scritta su invito
Risposta di Holly & Co
Hi there - thank you so much for taking the time to leave us a review, and for your lovely feedback. We're so happy to hear that you love what we do :) Team Holly & Co x
Risposta di Holly & Co
Hi Em, thank you so much for taking the time to give us a rating and leave a review. We're so happy that you love the products made by the brilliant small businesses on our marketplace as much as we do! Hope we'll see you again soon :) Team Holly & Co x
Excellent customer service and quality…
Excellent customer service and quality products.
26 marzo 2026
Non scritta su invito
Risposta di Holly & Co
Hi Sarah, thanks so much for taking the time to leave a review - we're delighted to hear that you've had such a wonderful experience with our team, and that you love the products you've chosen. Thanks for your support for small businesses! Team Holly & Co x
What a nice company to deal with
What a nice company to deal with. They really care about customers and the whole process of buying online is a pleasure.
Our order came in a beautifully wrapped box and our grand daughter will be very happy with her present.
We can’t wait to give it to her.
Well done Holly and Co. And thank you, you are perfectionists!
15 marzo 2026
Non scritta su invito
Risposta di Holly & Co
Hi Vicky, thank you so much for taking the time to share your feedback. This is exactly the kind of experience we hope that all of our customers have, and it's so great to hear that we're getting it right! We hope your grand daughter loves her special gift, and hope we'll see you again soon. Team Holly & Co x
Buns of Joy - Fabulous
I ordered some cinammon buns as a gift for my husband who was so disappointed at the closure of Cinnabons outlets in the UK. How wonderful to find an equal... Dare I say better product! Perfectly and beautifully packaged, great delivery timing and absolutely delicious. Buns of Joy gets my absolute seal of approval
12 marzo 2026
Non scritta su invito
Risposta di Holly & Co
Hi Elizabeth, thank you so much for your lovely review and kind words for one of our brilliant Co's, Buns of Joy. We're so happy to hear that their delicious cinnamon buns lived up to expectations, and that your husband can continue enjoying sweet treats while supporting a small business! Team Holly & Co x
I had excellent customer service
I had excellent customer service. Lots of communication and very prompt. The wreath is beautiful. I would highly recommend.
24 febbraio 2026
Non scritta su invito
Risposta di Holly & Co
Thank you so much for taking the time to leave a review - we're so pleased that you had such a good experience with our team and with your beautiful wreath. It's wonderful to have you as part of our small business community! Team Holly & Co x
Beautiful item
I purchased a beautiful item for my wife for our 10th wedding anniversary - I asked for extra personalisation, and I was not disappointed. I never write reviews, but it arrived so beautifully packaged with a hand written note.
2 febbraio 2026
Non scritta su invito
Risposta di Holly & Co
Hi Mark, thank you so much for your review and lovely feedback, it means so much to us to hear that you found the perfect gift for your wife, and that it was presented so beautifully by one of our small businesses. We’re thrilled to have been a small part of celebrating this special milestone - happy 10 years together! Team Holly & Co x
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.