Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Placed order beginning of March to a month to arrive’ eventually got hear; paid £ 20+ for a shirt size 2xl size arrived about size large on tag 2xl ; no return s address another scam lost another £20,... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Order some 'orthopaedic ' shoes. Took 3 weeks to arrive from China, no warehouses in other countries as claimed. Very small sizing despite using their measurement guide. Leather very thin and so c... Leggi di più

Valutata 4 stelle su 5

I ordered a pair of black leather shoes from this company which arrived today. Ok they took two weeks to get to me from China but gladly (and contrary to some other reviews and experiences posted on h... Leggi di più

Valutata 5 stelle su 5

After reading the first review, our experience could not be further away from there's. We are so happy with how we where treated and will be telling all of our friends about this very customer service... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

91 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,6

Tutte le recensioni

(91)

50 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

No QR code

I have bought this item and there is no QR CODE on it I would like to know what the outlet on the bottom is for.

13 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

No progress....small claims court for me !!!

So.... I've received another 3 auto generated emails ....telling me the good news that ive received my product ....the tracking number shows the product has been delivered to an address in Hounslow ( LONDON) I live in Newry Northern Ireland. The saga with this company goes on and on ....I'm afraid its the small claims court for me .....22 wmails is quite enough ......do NOT waste your hard earned money with this lot .....shop somewhere where yiur money wont be stolen !!!!

8 giugno 2026
Non scritta su invito
Logo di Holdonmy

Risposta di Holdonmy

Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@holdonmy.com. Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.

Valutata 3 stelle su 5

Spray actually worked better than the last brand

Had some stubborn burnt spots on my old pan, thought nothing would actually clean it. Tried this out first thing—most of the gunk came off after a couple wipes, which surprised me a bit. The nozzle was tight and didn’t leak like my last kitchen sprays. It’s already sitting under the sink now, but I wish the scent was less strong.

9 maggio 2026
Valutata 1 stelle su 5

Placed order beginning of March to a…

Placed order beginning of March to a month to arrive’ eventually got hear; paid £ 20+ for a shirt size 2xl size arrived about size large on tag 2xl ; no return s address another scam lost another £20, again give these sites a miss”:portraying to be in uk but china yet another scam site. Don’t be tempted. They look genuine but clever advertising again don’t be fooled

12 marzo 2026
Non scritta su invito
Logo di Holdonmy

Risposta di Holdonmy

Dear Customer,
We are truly sorry about the long delivery, wrong size item and the lack of a return address, which has caused you loss and disappointment.
Please send your order details to email service@holdonmy.com . We will look into this matter and get back to you promptly.

Valutata 3 stelle su 5

Edge stitching actually holds up well

Tested it side by side with a generic supermarket towel—this one’s stitching doesn’t come loose after a cycle in the washer, while the cheaper one unraveled instantly. Didn’t expect such a tight finish for this price point.

24 aprile 2026
Valutata 1 stelle su 5

I been cheated by them

I been cheated by them
Wrong product info
No quality
They don't take return or refunds
Absolutely Scam

1 aprile 2026
Non scritta su invito
Logo di Holdonmy

Risposta di Holdonmy

Dear customer,
We are truly sorry for making you feel cheated and for the terrible experience you’ve had. We sincerely apologize for the incorrect product information.
Please send your details to our customer service email address: service@holdonmy.com.
Our professional customer service team will assist you with the return and refund process as soon as possible. We will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Valutata 1 stelle su 5

Rubish product customer service waste…

Rubish product customer service waste of time

27 marzo 2026
Non scritta su invito
Logo di Holdonmy

Risposta di Holdonmy

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize for your unpleasant experience with both the product and customer service, and we fully understand your frustration.
Please send your order details to our customer service email address: service@holdonmy.com
Our professional team will provide you with a proper solution within 24 hours. Please give us a chance to make amends; thank you very much.

Valutata 1 stelle su 5

Absolute rubbish

Absolute rubbish, doesnt work as advertised.

9 febbraio 2026
Non scritta su invito
Logo di Holdonmy

Risposta di Holdonmy

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that the item failed to work as described and brought you such a bad experience, and we fully understand your frustration.
Please send your order details to our customer service email address: service@holdonmy.com
Our professional customer service team will provide you with the proper solution within 24 hours. Please give us a chance to make amends; thank you very much.

Valutata 4 stelle su 5

Deliver was good

Deliver was good. But not impressed with product, as got the spray to do my cooker and shower door and didn't work 🙃 like the video/information said.

19 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

FLIMSY QUALITY, DOES NOT MATCH PICTURES ADVERTISED

Wish I had read the reviews before buying... I ordered a few sets of clothing from this website on the 26th of December. Firstly, only part of my order arrived, which was already a bad start. Secondly, the clothes were of quite bad quality, feeling flimsy, thin, and very synthetic, contrary to what I had seen on the advertised pictures.

Customer service has been useful, as I had accidentally ordered an incorrect size, and they managed to arrange for that to be corrected, and I have not received a refund for that yet, Still pending.

4 gennaio 2026
Non scritta su invito
Logo di Holdonmy

Risposta di Holdonmy

Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@bgnie.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.

Valutata 1 stelle su 5

I wish I read this before ordering

I wish I read this before ordering, I want to cancel my order before money is taken from me. I did not see an option to cancel my order anywhere

28 dicembre 2025
Non scritta su invito
Logo di Holdonmy

Risposta di Holdonmy

Dear valued customer, thank you for taking the time to provide us with your valuable feedback.
We sincerely apologize for your unpleasant experience and fully understand your disappointment and dissatisfaction. We highly value your feedback and sincerely hope to have the opportunity to resolve this matter for you.
Please send the details of your situation and relevant information to our customer service email address: service@holdonmy.com. Our professional customer service team will do their best to resolve the issue within 24 hours of receiving your email. We sincerely hope to compensate for the inconvenience this has caused you, and thank you again for your patience and understanding.
We hope to receive your understanding and have the opportunity to provide you with satisfactory service again.

Valutata 1 stelle su 5

aaked for different sizes and got all…

I aaked for different sizes and got all small wasnt impressed

3 dicembre 2025
Non scritta su invito
Logo di Holdonmy

Risposta di Holdonmy

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@holdonmy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

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