HoldenCopley Recensioni 

1229
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Working with Liv as our Senior Sales Negotiator at Long Eaton has been a great experience. Liv has been incredibly responsive, communicative and compassionate. The sale of my property so far has been... Leggi di più

Valutata 5 stelle su 5

Holden Copley have been very good pursuing the sale of a property for which we are executors. They have kept us in touch throughout the process, which became delayed through no fault of theirs. Highly... Leggi di più

Valutata 5 stelle su 5

Good experience with Holden Copley selling/buying new home. Especially impressed with the progression team who worked tirelessly to ensure our sale/purchase went through without a hitch. Special shout... Leggi di più

Valutata 5 stelle su 5

We decided on Holden Copley because of a great experience with out previous purchase (Arnold Branch, Sheryl) . From our initial consultation with Jordan all the way through to SSTC (so far) it has bee... Leggi di più

Dettagli dell'azienda

  1. Agenzia immobiliare

Scritti dall'azienda

HoldenCopley are a multi-award winning estate agent. We commenced trading in 2014 and are proud to have prominent High Street offices in Arnold, Hucknall, Mapperley, Long Eaton and West Bridgford, giving HoldenCopley and their clients full coverage of the city and surrounding areas. We have prominent high street offices dedicated to residential sales, commercial sales, lettings and property management and have an experienced team with an ongoing commitment to delivering the finest range of estate agency and property services to clients and customers. We are confident you can trust us to handle all of your property requirements in an efficient and effective manner and always hold your best interests at heart. Our two directors, Steven Holden and Matt Copley – have both operated in Nottingham and the surrounding area for over twenty five years and are actively involved in the day to day running of the business.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

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4,9

Tutte le recensioni

(1229)

348 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I had a previous difficult experience… so very careful and was dealt with understanding

I had a previous difficult experience and was very anxious going into another purchase - Esta provided reassurance in her actions by keeping good communications with myself and the vendor - going that extra mile to provide me with information I required to be reassured and confident before entering into another sale.

2 giugno 2026
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Risposta di HoldenCopley

Thank you Jennifer!

Valutata 4 stelle su 5

Jasmine Lawton

Big shout out for Jasmine Lawton, throughout a quite stressful process she remained professional, courteous and seemed to genuinely care about her clients (unlike most of the legal teams!!). Could not praise her enough, thanks Jasmine!!!

2 giugno 2026
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Risposta di HoldenCopley

Thank you Paul!

Valutata 5 stelle su 5

Thank You Kerry

We had superb support from Kerry through a difficult sale.She kept us informed and calm when the buyer decided to withdraw from the sale. She then helped the buyer with his queries so they came back and today all was completed. Thank you.

29 maggio 2026
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Thank you Vanessa

Valutata 5 stelle su 5

We have good experience with Holden…

We have good experience with Holden Copley especially with Laura. She forwarded all the things fast as she can. Her guidance, time to time information was helped us a lot.

27 maggio 2026
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Thank you Arya!

Valutata 5 stelle su 5

Amazing!

Holden and Copley have been absolutely amazing - they have made the process of buying our first home so smooth and easy. Melissa especially has been on the other end of the phone/email the whole time keeping us updated and informed, she’s been amazing. We also couldn’t have done any of the process at all without Lucy from Arnold who really helped us out and gave us advice when needed! Chloe from Mapperley has also been so helpful and replies so quickly, making the whole thing so easy.

27 maggio 2026
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That is great to hear, thank you!

Valutata 4 stelle su 5

Initially a delay in fully marketing…

Initially a delay in fully marketing our property. Since then we have been fully informed and the Senior sales assistant Ella Simpson could not have been better.

27 maggio 2026
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Risposta di HoldenCopley

Thank you for taking the time to leave us a review and for your honest feedback. We're sorry there was an initial delay in fully marketing your property, but we're pleased to hear that communication has improved and that you've felt well informed throughout the process.

Valutata 3 stelle su 5

I was the buyer and the sellers had not…

I was the buyer and the sellers had not even started looking for property until over 2 months after I made my offer. I was not informed of this, told at the start they wanted to progress quickly and used this to leverage a higher offer. I think this was dishonest as the sellers were not ready to sell at this point. Then they left me with no updates or information until I chased more aggressively. Holden Copley while often available on the phone were not prompt on updating me about what was going on. The person allocated to my purchase was on holiday frequently so they were often not available to speak to. In the end my purchase completed with only 10 days left until my mortgage offer expired. It was a stressful 5 1/2 months not knowing if it was going to go through or not. They were friendly and professional in their approach.

19 maggio 2026
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Risposta di HoldenCopley

Hi Jen,

We are sorry to hear that you feel this way about your experience. Due to the limited information provided on Trustpilot, I have been unable to locate your details to contact you directly, as I would like to look into this further for you.

Please could you email me at helen@holdencopley.co.uk so I can investigate this further.

Kind regards,
Helen

Valutata 5 stelle su 5

Lovely Josie, so helpful

Josie was so helpful and always there when I was panicking. Lovely to hear her calming, cheerful voice. She’s also very knowledgeable in her field.

22 maggio 2026
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Risposta di HoldenCopley

Thank you Stas

Valutata 5 stelle su 5

Lianna was helpful throughout the sale…

Lianna was helpful throughout the sale of the house we were selling on behalf of my deceased god mother. Her communication was very good and kept up up to date regularly.

Thankyou so much!

22 maggio 2026
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Thank you Kate!

Valutata 5 stelle su 5

Excellent service

Very efficient from start to finish. Managed marketing, selling and viewings on the property from early March to completing at the end of May. Was kept up to date on progression and information. All the staff very welcoming and friendly.

20 maggio 2026
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That is great to hear, thank you!

Valutata 5 stelle su 5

We’ve had a fantastic experience with…

We’ve had a fantastic experience with selling our house. From valuing our house, photos, arranging viewings and accepting an offer and the entire process that followed. Team is absolutely great. Dealing for purchase with other estate agencies don’t come even close with professionalism and communication . Luckily in the end we have found our forever home, also with Holden Copley so the entire experience could not go any better for us. Thank you to Lianna and the rest of the team.

18 maggio 2026
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Risposta di HoldenCopley

Thank you so much for your wonderful review. We're delighted to hear that you had such a positive experience with both your sale and purchase, and that we've been able to help you find your forever home. Lianna and the rest of the team will be thrilled to read your kind words. Wishing you many happy years in your new home! 🏡✨

Valutata 1 stelle su 5

What a joke!

Asked Holden Copley Hucknall to give a valuation for my property as I was in the market to sell. I found the sales valuer rude and obnoxious and actually the statistics, market value and data he showed me on his laptop was widely incorrect as I'd done my own research beforehand. Needless to say I didn't require Holden Copleys services or the so called expertise of the ginger haired individual.

2 maggio 2026
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Risposta di HoldenCopley

Hi Matty,

We’re sorry to hear about your experience and appreciate you taking the time to leave your feedback.

Due to the limited information available on Trustpilot, please could you email our Branch Manager, Sarah, at sarah@holdencopley.co.uk with your details so we can look into this further. We’d welcome the opportunity to discuss your experience, see if there is anything we can do to help, and also take on board any feedback as we are always looking at ways to improve our service.

Kind regards

Valutata 5 stelle su 5

Holden Copley were helpful throughout…

Holden Copley were helpful throughout the whole process of selling our house. They kept in touch and had good communication with them and they told us what they were doing to help sell our house. Once we had an offer Jasmine was really helpful and advised us throughout

15 maggio 2026
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Risposta di HoldenCopley

Thank you for your kind review. We're delighted to hear the team kept you informed throughout your sale and that Jasmine was so helpful after your offer was accepted.

Valutata 5 stelle su 5

Excellent

We have recently had an offer accepted on a property property with the Mansfield branch. They have kept up well informed and updated on the progress, Jenni emailed us immediately to let us know she would be progressing our purchase and what would happen. Great service.

14 maggio 2026
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Risposta di HoldenCopley

Thank you for the kind review!

Valutata 5 stelle su 5

I am in the process of buying a…

I am in the process of buying a property with the Mansfield branch and So far my experience has been very positive. Jenni Green has been especially diligent, friendly and professional

14 maggio 2026
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Risposta di HoldenCopley

Thank you Judith!

Valutata 5 stelle su 5

Five-star experience with Jasmine Lawton at HoldenCopley (Hucknall branch)

A huge thank you to Jasmine Lawton at the Hucknall branch! She truly went above and beyond to ensure everything ran smoothly. Jasmine is knowledgeable, approachable, and always had an answer to my questions before I even had to ask them. It’s rare to find such dedicated service, and she is a real credit to the HoldenCopley team.

13 maggio 2026
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Risposta di HoldenCopley

Thank you Maria for the great review!

Valutata 5 stelle su 5

Excellent service from the whole team…

Excellent service from the whole team at Holden Copley in Long Eaton. A special shoutout to Ben Lee and Lianna Vocaturo for excellent communication and having a proactive nature.

13 maggio 2026
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Thank you Rachel!

Valutata 5 stelle su 5

I am entirely satisfied with Holden…

I am entirely satisfied with Holden Copley following the sale of my property.
From the beginning everyone was totally professional and they kept me informed throughout the whole procedure.
I would definitely recommend them and not hesitate to use them in the future.

12 maggio 2026
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Risposta di HoldenCopley

Thank you Sally!

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