Hillcrest Recensioni 

So I am currently bidding on these homes I have statutory gold homeless priority and silver medical plus . These homes North East manage Hillcrest advertisements on these homes.I received an email today from these homes stating I was under consideration. After speaking to my homeless workers at acc , I phoned Hillcrest as advised to see about assessment for the property etc as acc have me bidding also each week. The lady that answered the telephone was extremely rough and rude. She then put me on hold whilst she spoke to the "housing officer " for the property . The lady came back onto the phone stating I was not under consideration. To which I replied that's funny because these homes North East told me I came first on all three properties I bid on , probably because I've got a terminal tumour and functional neurological disorder and I have gold homeless priority and silver plus medical. I then said they told me that nobody is competing with me and I am the only person under consideration I have that phone call recorded like I have this phone call recorded so suddenly after your rude self speaks to me I am no longer under consideration. Is that because I'm English because the tone of your voice and attitude towards me is absolutely disgusting and both of these phone calls are recorded. So I would like an explanation from Hillcrest why after being placed number one and I have not even had a conversation with the housing officer or Hillcrest speaking to my homeless officer why I was refused a property . Because this seems like an open proven case of anglophobia which is a hate crime, and as a registered charity this needs reporting to the housing ombudsman , so I would like to know your reasoning why somebody that is bid position one with my priority was completely blooked and refused even though number one !!
And also for your information I have lived in Scotland for 26 years I went to school in England because I was in care , my whole family are Scottish hundreds and hundreds of years my family have been here. I won't tolerate racism and I want an explanation.

Well I contacted my MP about Hillcrest . They've now decided to do a fire alarm test. Can't hear the fire alarm . anyway . Just had one in January. But I'm going to ask whether an actual risk assessment was done as there's been post on the landing for two years and someone called Charlotte mellor accused me saying it was my post. If they'd bothered to read it they'd see it wasn't in my name. And also accused me of not being in when the last test was done. I've got evidence of this email. They're pure evil plus useless. A bad combination.Bit like donald trump. I'm going to do their job in going to ascend to the damaged balcony and take pictures. If I fall off I know who to blame for the leaking balcony. .

I wish I could give this 0 stars!

I live in a property "managed" by Hillcrest and they are the most incompetent and useless management agency on the planet. Had my parcels robbed int he building at the beginning of April, it's now the end of May and nobody from Hillcrest has bothered to contact me. Not even to confirm the CCTV footage has been sent to the police. They take forever to fix anything and residents of the building regularly complain but they just dont care.

Just avoid any property they own at all costs

Thank God we've removed them as our managing agent - only wish we'd done it sooner.

There was an 18-month gap with no communication on critical fire safety works. Quite why any of the staff have an email addresses is a mystery as they're seemingly incapable of replying to them.

When they did respond, it was vague and only after relentless chasing. Claira, Clarissa, Adam, Farid and Grant to name just a few of the incompetent staff, repeatedly promised updates "shortly" which never came.

At one point, I had a faster and more useful update from my MP than from the company we were paying.

Their complaints process is a joke. A formal complaint was ignored for months despite being chased across multiple teams.

Even at the end, they still couldn't provide basic information when asked.

In my experience, and echoed by others, Hillcrest are incompetent, negligent, and completely lacking accountability.

If you have a chance to remove them as your managing agent do it sooner rather than later.

Well ,a surveyor unexpectedly turned up to assess my ceiling.lots of noise on the balcony above me. Now the leak is worse than it ever was. Three years of a leak I've had enough .

Would give zero stars if I could! Worst management company I’ve ever dealt with, especially Vanessa, she barely replies to emails and if she does it takes weeks of chasing to finally get a reply! Our communal door has been broken for months and as usual the communication from the “property manager” has been shocking. HEM couldn’t manage themselves out of a paper bag! Avoid this company at all costs

Status Network Solutions working in Cardross Street & Place, have broken the lock on store door and left a flaming mess inside have not connected security door/intercom either,I came home from work tonight to find they have also broken my ornamental vase given to me as a gift 🥺 having informed Hillcrest that the entry door has been banging all last night leaving me having to go into work exhausted as the door is next to my bedroom I was informed that it would not be fixed till sometime next week,as I am up for work at 4am next week i will then be jamming the door every night thanks for nothing Hillcrest .... Update, security door/intercom repaired following Monday

Shocking!
I enquired to purchase a new build home priced close to £500,000 on a new development in an affluent area.
All excited we went to have a poke around.
Oh my god! There are Hillcrest housing association houses on this development, what we witnessed was like a scene from a horror movie, windows smashed, mob attacking a house trying to climb in, screaming shouting of abuse and foul language.
This company needs to address this. If they wish to build in good areas then give them to civilised people who can integrate within rather than destroy these communities.
Sorry mr developer, move there, not on your life!