I originally signed up because my husband was struggling with confidence and didn't want to deal with awkward doctor visits. The whole process felt surprisingly professional from start to finish. We c... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I spent years trying random supplements from social media ads. Most of them did absolutely nothing. This was the first time I felt like I was actually getting real medical guidance instead of marketin... Leggi di più
What I value most is having access to real clinicians instead of guessing my way through online forums. Whenever I've had a question, I've been able to get a professional answer rather than random int... Leggi di più
Very easy to sign up and start shipments on line. Cancelling is a whole other story. Online suggestion described selecting a menu option which simply does not exist. ChatBot is more than useless an... Leggi di più
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
worth encouraging him to try
My partner had been putting off getting help for months. What finally convinced him was how easy the online consultation looked. The clinician answered his questions without making him feel embarrassed and the treatment has been a positive change for both of us.
Surge works quickly enough that I don't…
Surge works quickly enough that I don't feel like I have to structure my entire evening around it. That flexibility has made a huge difference.
refreshingly professional approach
It was refreshing to see a men's health company that actually focuses on medical guidance rather than making unrealistic promises. The messaging felt honest and professional.
What stood out most was the…
What stood out most was the convenience. Between work, family responsibilities and travel, finding time for appointments isn't easy. This simplified the entire process.
One thing I appreciated was not being…
One thing I appreciated was not being pressured into buying immediately. I spent a few days reading through information, came back later and the process picked up right where I left off.
easier than I imagined
I put this off for way longer than I should have. Once I finally went through the consultation, I realized the process was nowhere near as awkward as I'd built it up to be in my head.
fits into my schedule perfectly
I work long hours and the last thing I wanted was another appointment squeezed into my schedule. Being able to complete everything online in a few minutes was a huge advantage.
Very easy to sign up and start…BUT.....
Very easy to sign up and start shipments on line. Cancelling is a whole other story. Online suggestion described selecting a menu option which simply does not exist. ChatBot is more than useless and voiceline goes straight to voicemail, stating no associates are available. Very shady.
The customer service team was…
The customer service team was incredibly patient when I contacted them about changing our delivery address. They handled it quickly and kept us updated the whole time.
I've used another online provider…
I've used another online provider before and communication was frustrating. HeroMD felt more organized from the start and the responses were much faster.
I mainly bought this because I have…
I mainly bought this because I have sensitive skin on my legs. After a few weeks, the difference is clear. The separate heads for different areas make sense and I like that it's waterproof because I always shave in the shower. My skin feels smoother and I don't dread shaving anymore.
I was impressed by how quickly the…
I was impressed by how quickly the clinician reviewed my partner's information. We expected a much longer waiting period.
Between work
Between work, kids and everyday life, healthcare often gets pushed to the bottom of the list. Being able to handle everything online removed a major obstacle for me.
The consultation questions were more…
The consultation questions were more detailed than I expected. It felt like they were actually trying to understand my situation rather than pushing everyone toward the same solution.
Not going to write a novel here
Not going to write a novel here. It works, the process is simple and the support team has been helpful when needed.
a smooth experience throughout
I was expecting a complicated process but everything was surprisingly straightforward. The consultation covered the right questions, the treatment arrived discreetly and the follow up information was easy to understand. It made getting started much less intimidating than I'd imagined.
My husband tends to avoid healthcare…
My husband tends to avoid healthcare appointments whenever possible. This service removed a lot of the barriers that usually stop him from getting help and that alone made it worthwhile.
Do not order
Do not order. SCAM. FRAUD I ordered one month to try and did not sign up for a subscription. A month later I am charged 199.00 and another unauthorized shipment was sent. I contacted via e mail . Customer service phone number they advertise is a scam. I’ve called over 30 times . Customer service is never available. I have left 5 messages with no return call .
They will charge you fir products you did not order and will not refund nor cancel
This company is a scam and fraud.
It’s to bad because I took the one month I ordered and actually worked ok. But I’ll never subscribe with this company. Crooks SCAMS. FRAUD NO CUSTOMER SERVICE
My package arrived discreetly and…
My package arrived discreetly and exactly on schedule. Nobody would have known what was inside.
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