I have been a member at Heritage South for as long as I can remember even being a part of the kids club. Every single time I need anything from any branch the team is more than happy to accommodate. R... Leggi di più
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Heritage South Community Credit Union has been my credit union for 23 years. I love that they have such friendly welcoming faces when you go into their branches and when you call in you get a live rep... Leggi di più
Customer service and staff are always helpful in explaining rates, loan options, and savings options. They try to get young people involved in money matters at a early age to insure they develop commo... Leggi di più
I’ve been a costumer for over 40 years and wouldn’t change anything. Outstanding customer service, no AI, real people to talk with and great locations. I needed help with reordering checks on May 19... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Heritage South, “We Help When Others Won’t” is not just another marketing slogan we came up with; it’s what our members tell us we do every day. We have story after story about how we’ve done that for other members. We hope you’ll be able to add to those stories as you experience the Heritage South difference! Our membership is open to anyone who lives, works, worships, or attends school in Bedford, Marshall, Rutherford, Cannon, or Maury counties or the cities of Tullahoma, Manchester, Winchester, Decherd, or Fayetteville.
Informazioni di contatto
763 N Main Street , 37160, Shelbyville, Stati Uniti
- 931-680-1400
- heritagesouth.org
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Everyone is kind and have good security…
Everyone is kind and have good security measures to protect your money from being taken by scammers.
Helpful
Helpful, kind, personable people. More like an Ole’ Time Hometown local Bank use to be. Fair and willing to help meet you needs and work with you.
Overall the experience has been good
Overall the experience has been good. However, the new mobile banking app leaves a lot to be desired. There is absolutely too many steps and choices for logging in. Also, once at the dashboard new pop ups that are unnecessary.
Tremendous service
Tremendous service, friendly staff. The team has always been helpful to me and my family through all of our lending needs, offering assistance and guidance when others would not. We appreciate the wonderful service over the years and look forward to many more!
Everyone is so nice
Everyone is so nice! They have really come through for me when I needed help!
I am always kindly and respectfully…
I am always kindly and respectfully recognized and greeted as a CU member. Transactions are handled efficiently and correctly. HSCCU has been, and will continue to be, an important part of my financial planning and business process.
Great customer service!!
Best place to bank in Tennessee
I have been banking with HSCCU since 1999 and could not imagine going to any other banking institution. Great service, wonderful people, kind and caring staff. They are the best!
Their security is awesome
Their security is awesome. They have always been there when I needed a loan. And they are always very friendly and helpful.
Fast and friendly service and always on…
Fast and friendly service and always on top of things such as fraud or any other issue
I have been a member since 08/2012
I have been a member since 08/2012. I have always been treated with the upmost respect, have always been helped with any questions or concerns I have ever had with a sense of urgency and have always referred everyone to become a member with HSCCU. I may be partial but you all at the Lewisburg, TN branch deserve a raise & a bonus for being the ABSOLUTE BEST!!!
We have been with HSCCU for over 30…
We have been with HSCCU for over 30 years. And when you say you help where others won’t is so very true. You have helped our family many times over the many years and we are so thankful to have a Credit Union like HSCCU.
Always friendly faces and helpful when…
Always friendly faces and helpful when we have questions
Great credit union!
Heritage South is a great credit union. I have been a member for over 25 years. They have really grown and expanded in recent years, but they still maintain that small, hometown feeling that is so important in a financial institution. Their employees get to know their members, so you feel like a friend when you interact with them and not like you’re talking to a stranger or a detached person who is just there to collect a paycheck. I feel like they handpick their employees very carefully for that reason. As far as services they offer, I am very impressed. They have a great mobile app that has all the bells and whistles you could think of. And they’re adding new services all the time! That says a lot about their willingness to accommodate the financial needs of their members and keep up with an ever changing industry. I recently contacted them to add mobile deposit service on one of my accounts, and the employee had it done before we even ended the conversation. Couldn’t ask for better, quicker service than that!
The help I receive from Patsy not sure of the exact date
The help I receive from Patsy. The Lewisburg office and the girls on my account on my phone. I wish yall would open an office in Pulaski.
Good CSR’s
Lewisburg branches have the best loan officers. Shelbyville has great customer service and drive-thru. The mortgage dept needs a lil more CSR.
Loans
I would love to have my loans with my main bank account but I will not try getting a loan where I have to pay to have the application processed. I think if you advertise we help when others will not then you do not need to charge for the application because that truly is not helping. I tried to get a car loan a couple of years ago had been banking for years at this bank when they said 25.00 application fee I said ummmm no thank you.
Take Your Business Elsewhere
No longer feels like a small town credit union. Closed all the convenient locations and only kept the worst ones. App is horrible and customer service has become terrible the last few years.
I love Heritage South Community Credit Union!
Heritage South has supported me when my family wasn't able to help me, they helped me afford school, they helped me fix my credit, they helped me buy a car, they helped me buy a home. They watch for issues such as debit card fraud. They helped my brother buy a car when his back wouldn't. They help when others can't. Heritage South helped me when no one else could.
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