Very helpful and responsive company with a great range of high quality herbal products at competitive prices. Delivery is usually fast. Rarely any problems but once when there was an issue with a slow... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This is my second time purchasing from Herbal Apothecary and once again I’m very impressed. They were very responsive on queries prior to my ordering and quick to get back on deliver and tracking quer... Leggi di più
L'azienda ha risposto
I just wanted to share how impressed I’ve been with your service. Your herbs are consistently excellent quality, deliveries arrive quickly, and any queries I’ve had have been answered fully and promp... Leggi di più
L'azienda ha risposto
Love their products. From my own & my patients experience Herbal Apothecary do the best Chickweed Cream & Organic Base Cream. The Herbal tinctures are also of a high standard. My biggest favou... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We supply one of the largest ranges of herbal products in the UK, including tinctures, fluid extracts, capsules, organic & biodynamic products, whole, cut, and powdered herbs to practitioners, and other businesses. Part of Nature's Laboratory, along with Sweet Cecily's and BeeVital. A family business wholly committed to the principles of natural medicine and to serving the user. We also have retail product ranges such as teas, and creams. We also provide Product development services, contract manufacturing services, Chromatographic Analytical services, and Regulatory Services. We are ISO9001:2015, Biodynamic Organic, HerbMark Certified Manufacturer.
Informazioni di contatto
3b Enterprise Way, YO22 4NH, Whitby, Regno Unito
- 01947 602346
- info@herbalapothecaryuk.com
- herbalapothecaryuk.com
4,6
Eccellente
519 recensioni
Ha risposto al 25% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Herbal Apothecary
Thanks so much for your positive review, we really appreciate it.
Risposta di Herbal Apothecary
Many thanks for your positive comments Sue, we really appreciate it.
Risposta di Herbal Apothecary
Thanks so much for your positive review Adebayo, we really appreciate it.
25 yrs of ordering from Herbal Apothecary
Herbal Apothecary always provide me a good service and fast delivery.
12 novembre 2025
Risposta di Herbal Apothecary
Thanks so much for your positive comments Lynn, and for being a loyal customer of 25 years. We 're extremely grateful.
Excellent products
Excellent products, so easy to order and deliver was quick. If I have had to contact, staff are so friendly and helpful.
3 novembre 2025
Risposta di Herbal Apothecary
Thanks so much for your positive comments Mrs McCaffery, we really appreciate it.
My order hasn't arrived
My order hasn't arrived, I emailed over a week ago and haven't even had a response.
29 ottobre 2025
Risposta di Herbal Apothecary
Hi Duncan, apologies you didn't receive your order. We have tracked your item and have photo evidence of a delivery on 30th October. We're unable to find your email so cannot respond. Please can you email sales@herbalapothecaryuk.com to discuss further so we can remedy this issue. Many thanks
Quick service and good communication…
Quick service and good communication about any difficulties.
29 ottobre 2025
Risposta di Herbal Apothecary
Many thanks for your positive comments Mary, we really appreciate it.
Tasty tinctures made with love.
When you taste the tinctures from herbal apothecary, you can really taste the herb. With many other companies, the first thing you taste is the ethanol.
27 ottobre 2025
Risposta di Herbal Apothecary
Thanks so much for your review Angela, we really appreciate it. We do indeed make our tinctures with love, and we're so glad you can taste the difference!
The final cost of the products and deliver
I've been using the products from this company for a few months- the quality appears to be good and there is variety for me to buy as I help my clients back to health. The only thing I don't like is that the tax and postage are added on my bill which ends up being so expensive so in the end it does not feel that it has been so great once this cost is added - in fact it feels quite harsh. Other brands who deliver products do not do this and it would be great if they thought about this.
4 novembre 2025
Non scritta su invito
Risposta di Herbal Apothecary
Hi Randhiraj, many thanks for your review. We're pleased to hear that you're happy with the quality and variety of our range. However, we're sorry to hear that you find it expensive, we do try to provide good value for money, whilst ensuring quality remains high.
In terms of tax, like many practitioner sites, all prices are displayed excluding VAT, so that as a business practitioners are able to claim the VAT back. We find it really helps practitioners to display the prices like this, so that they don't have to work out what the VAT is. Our postage prices are also competitive and in alignment with what we are charged by our delivery providers, and of course postage is free over £250 net. We hope this explanation helps.
Right from setting up my account to…
Right from setting up my account to ordering and delivery, it was a brilliant service throughout. Very happy with the discounts offered as well. I would definitely be back for my next order very soon.
22 ottobre 2025
Risposta di Herbal Apothecary
Thanks so much, we're really happy to hear that you've had such a positive experience, and we very much appreciate you sharing this.
Great service
Great service, great discount and points for discounts, good prices, and there product is A+. Top shelf.
9 ottobre 2025
Non scritta su invito
Great company to deal with
29 settembre 2025
good and easy to navigate website and…
good and easy to navigate website and good service as always
26 settembre 2025
Brilliant as always
Brilliant as always! I’ve been buying from HA for over 20 years! Never any problems. Staff are wonderful, easy to contact and knowledgeable.
Deliveries are always quick and reliable. Products are higher quality, decongest to none. 100% recommended.
15 settembre 2025
Always excellent value !
15 settembre 2025
Absolutely exceptional quality herbs
Absolutely exceptional quality herbs. This supplier is truly special. I cannot stress enough the quality and freshness of the herbs I have received. Easy to browse the website and make an order, which is a welcome bonus. Customer for life.
28 luglio 2025
They have served me for many years and same great quality herbs
They mostly have the stock I need and they send it in time
19 settembre 2025
Quick delivery and good quality herbal medicines
Delivery was within 72 hours of order being made, products are good quality, and packaged well for postal delivery.
10 settembre 2025
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.