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Valutata 1 stelle su 5

I bought different skin care for £108 , delivery took 30 days . All ordered items are absolutely not suitable for my skin. Most annoying, all their skin care looks and feels snail track -horrible. N... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've ordered a couple of times now from Hello Seoul. Im absolutely delighted with their service and products. There was some lovely little freebies too, which was a nice surprise. Please note, the p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service and range of products. I ordered an SPF that I’ve not been able to find elsewhere & a couple of lips products. Despite being sent from Korea, it arrived quite quickly, well packaged and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've ordered from Hello Seoul a few times now and they are excellent. The products are a good price - cheaper than some other K-Beauty UK sellers - and they often run sales and offers which make their... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di prodotti di bellezza

Scritti dall'azienda

Your one stop K-Beauty Shop


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

193 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Love the products

Love the products. Delivery was quick. Hand written note was a nice touch.

14 ottobre 2021
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Risposta di Hello Seoul

Hi Kirsty! We appreciate your feedback Thank you so much Love from Hello Seoul Team ♥

Valutata 5 stelle su 5

I've ordered from Hello Seoul a few…

I've ordered from Hello Seoul a few times now and they are excellent. The products are a good price - cheaper than some other K-Beauty UK sellers - and they often run sales and offers which make their prices more reasonable. The parcels arrive very quickly and I've got no complaints (other than they send me a lot of emails about their sales which is not good for my wallet!)

29 settembre 2021
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Risposta di Hello Seoul

Hi Georgia! your feedback made us smile! Thank you so much for the 5-star review. Love from Hello Seoul Team ♥

Valutata 5 stelle su 5

Amazing

Friendly service and order came fast. They have a wide range of products and popular Korean skincare brands.

23 settembre 2021
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Risposta di Hello Seoul

Hi lovely! Thank you so much for the 5-star review, Love from Hello Seoul Team ♥

Valutata 5 stelle su 5

EXCELLENT customer service

EXCELLENT customer service, order arrived on time. Very happy and excited to use these products which were beautifully packed and presented ❤️

10 settembre 2021
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Risposta di Hello Seoul

Hi lovely! We are so pleased to know you're satisfied with our service. Thank you so much for the 5-star review! Love from Hello Seoul Team ♥

Valutata 5 stelle su 5

The delivery was quick and products…

The delivery was quick and products came in good condition. Will definitely buy once more :)

6 settembre 2021
Non scritta su invito
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Risposta di Hello Seoul

Hi lovely! We appreciate your feedback! Thank you so much for the 5-star Love from Hello Seoul Team ♥

Valutata 5 stelle su 5

Excellent service, fast delivery, free sheet mask

Wasn’t sure if the site was legitimate, but I couldn’t get my Korean face cream in Germany anymore, so I was desperate.

My order came within a couple of days (to the UK), beautifully packaged in recyclable materials, and in an appropriately sized box - a rare occurrence these days!

They even sent a free sheet mask and a £3 off coupon code, which I was surprised by as even larger companies do not usually send free full-sized products, just tiny samples.

I will be placing another order before I return home, and likely every time I’m over in the UK for all my Korean cosmetic essentials!

27 agosto 2021
Non scritta su invito
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Risposta di Hello Seoul

Hi Katie! Your review means a lot to us! Thank you so much for your time leaving a 5-star review, we appreciate it! Love from Hello Seoul Team ♥

Valutata 5 stelle su 5

Quick, efficient and friendly customer service

I faced a couple of issues when placing my order and the Hello Seoul team was incredibly responsive and helpful in resolving everything. I can’t wait to receive my order and will definitely be back for more! I would 100% recommend this site if you’re looking for Korean skincare products.

19 agosto 2021
Non scritta su invito
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Risposta di Hello Seoul

Hi lovely! We are sorry for the inconvenience! We're glad our team was helpful. Thank you for the 5-star review Love from Hello Seoul Team ♥

Valutata 5 stelle su 5

Very happy with my item

Very happy with my item. Came on time and nicely packaged. Thank you!

3 agosto 2021
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Risposta di Hello Seoul

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Love from Hello Seoul Team ♥

Valutata 5 stelle su 5

it is always a pleasure shopping at…

it is always a pleasure shopping at Hello Seoul! it is one of my go-to places to shop kbeauty, the website is great to browse and wonderfully designed, ordered are shipped very quickly and arrive in a couple of days. you also get a free sheet mask with orders over £25. definitely recommend them! :)

26 luglio 2021
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Risposta di Hello Seoul

Thank you for this review. We aim to please! We are incredibly grateful that you took the time out to leave us a 5-Star review.
Love from Hello Seoul Team ♥

Valutata 5 stelle su 5

I have been using Etude pencil for my…

I have been using Etude pencil for my eyebrows in the Philippines since college. Even when I was working in Qatar before, I always ask my friends to buy me 2-3 pcs as my stocks. Now that I am in the UK, I’m happy that I can order it online and no need to ask my friends when they come home to buy for me. Etude pencil is one of my daily must have wherever I go.

10 luglio 2021
Valutata 5 stelle su 5

So perfect

So perfect!

I was having a rough week and treated myself to some KBeauty products. When it arrived there was a little hand written note with a really sweet message. It honestly made me feel 10x better before I'd even had the chance to pamper myself!

All the products were perfectly packaged. Will definitely be ordering again! 💕 So wonderful to have a UK based company offering these products!

10 luglio 2021
Valutata 5 stelle su 5

One of my favorite K-Beauty shops

Great online shop with excellent service!
Really nice selection of Korean skincare products, including some that you cannot easily find in the UK, which is a huge plus now after Brexit with custom charges from retailers outside the UK. Plus they have offers all the time!
Website easy to navigate, speedy delivery and inside my parcel there was a hand written note saying ''You are more than ENOUGH'' with a smiley face which made my day!!
I'm really happy that I discovered Hello Seoul and I'll definitely be a regular customer from now on. Thoroughly recommended ;)

2 luglio 2021
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Risposta di Hello Seoul

Hi lovely! your feedback means alot to our team. Thank you for your time writing this. Love from Hello Seoul Team ♥

Valutata 5 stelle su 5

Wonderful

Posted and delivered really quickly, product selection and quality is brilliant, and overall a lovely service, love getting my k-beauty here

26 giugno 2021
Valutata 5 stelle su 5

Wonderful company!!!

It was amazing and I received a lovely inspirational note from the company that brightened my day! I was feeling down, but as soon as I opened up the package, I felt so much better! I adore the products and the packaging was beautiful and ecofriendly! Thank you, HelloSeoul!

5 giugno 2021

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