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Valutata 1 stelle su 5

I bought different skin care for £108 , delivery took 30 days . All ordered items are absolutely not suitable for my skin. Most annoying, all their skin care looks and feels snail track -horrible. N... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've ordered a couple of times now from Hello Seoul. Im absolutely delighted with their service and products. There was some lovely little freebies too, which was a nice surprise. Please note, the p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service and range of products. I ordered an SPF that I’ve not been able to find elsewhere & a couple of lips products. Despite being sent from Korea, it arrived quite quickly, well packaged and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've ordered from Hello Seoul a few times now and they are excellent. The products are a good price - cheaper than some other K-Beauty UK sellers - and they often run sales and offers which make their... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di prodotti di bellezza

Scritti dall'azienda

Your one stop K-Beauty Shop


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

193 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Lovely small business.

Lovely small business.

My parcel came with a freebie which I was actually considering ordering so I was happy! I have tried to order this product for nearly a year and finally found it on this website. Delivery time was really good. Thank you again :(

19 maggio 2022
Non scritta su invito
Logo di Hello Seoul

Risposta di Hello Seoul

Hi Lovely! Your review made our day! Thank you for the 5-star! All the best, Hello Seoul Team ♥

Valutata 5 stelle su 5

Products arrived very fast

Products arrived very fast. Even had a hand written thank you. Well packaged. Cant waot to try these products. Would recommend 😍

18 maggio 2022
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Risposta di Hello Seoul

Hi Kristy! Thank you so much for the feedback, we appreciate it! Love from Hello Seoul Team ♥

Valutata 5 stelle su 5

so amazing

Helloseoul is amazing! My package arrived so fast and I was really impressed by how much care and effort they put into them. They even gave me free masks! Definitely will be sticking with helloseoul for my skincare!

17 maggio 2022
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Risposta di Hello Seoul

Hi Aj, Thank you for this amazing feedback, Stay safe! From Hello Seoul Team ♥

Valutata 5 stelle su 5

My go-to

I order time and time again from Hello Seoul and every time the items have arrived very quickly (usually 2 days) and everything is always packed safely with thoughtful extras included. I've been shopping with the site for over a year and I'm always looking forward to making a new purchase. Thank you!

5 maggio 2022
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Risposta di Hello Seoul

Hi Olivia, Thank you for this amazing feedback, Stay safe! Love from, Hello Seoul Team ♥

Valutata 5 stelle su 5

Reliable and fast

Came quick and in good condition. Would use again.

3 maggio 2022
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Risposta di Hello Seoul

Hi lovely, Thank you for your feedback and for your time writing this 5-star review. All the best, Hello Seoul Team ♥

Valutata 5 stelle su 5

Great!

I’m really pleased with their customer service and lovely little touches they’ve added to make the experience better.
I love beauty products and especially the bits I’ve got!

27 aprile 2022
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Risposta di Hello Seoul

Hi Mimi, Thank you for the 5-star review! All the best, Hello Seoul Team ♥

Valutata 5 stelle su 5

handwritten note with order and free…

handwritten note with order and free face mask highly recommend supporting this small business very kind will be buying again : )

24 aprile 2022
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Risposta di Hello Seoul

Hi Lovely! Thank you for this amazing feedback, our team is pleased to know this. Stay safe! Love from, Hello Seoul Team ♥

Valutata 3 stelle su 5

Disappointing

Signed up to the newsletter and was sent a discount code for first order. This didn't work, I contacted customer services and got no response.
Not a great start

23 aprile 2022
Non scritta su invito
Logo di Hello Seoul

Risposta di Hello Seoul

Hi, Thank you for leaving your review.
We didn't receive any email regarding this. Please email us at info@helloseoul.co.uk so we can assist you further.
From Hello Seoul Team

Valutata 5 stelle su 5

Great selection of skin care and…

Great selection of skin care and cosmetics. Fast delivery and everything really well packaged. Excellent

16 aprile 2022
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Risposta di Hello Seoul

Hi Lovely! Your review made our day! Thank you for the 5-star! All the best, Hello Seoul Team ♥

Valutata 5 stelle su 5

Quick delivery

Quick delivery, cute hand written notes and a free face mask when spending over £30. Great quality products and is my 3rd time ordering from Hello Seoul. Easy to contact and great customer service!

9 aprile 2022
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Risposta di Hello Seoul

Hi lovely! , Thank you for the 5-star review! All the best, Hello Seoul Team ♥

Valutata 1 stelle su 5

Too rich for my blood

Let me just say that if i wasn't a naive and dumb consumer, and had realized from the start that the prices are pre-tax ( and the worst thing is, i had to pay a fee to the local courier for handling the tax fee... ), i never would have ordered from this website.
Over 50 € for the 9 gr Kahi balm? Never again...

7 aprile 2022
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Risposta di Hello Seoul

Oh no, We're sorry to hear about your experience at our online shop. We take all customer reviews seriously and strive to provide excellent customer service. We are a UK based company that offers worldwide shipping. Unfortunately because of Brexit, taxes and customs have changed. Thank you for this feedback. We will sort this out with our team. Again, Sorry about this.

All the best,
Hello Seoul Team

Valutata 5 stelle su 5

I love Korean products, great website

I love Korean products, it was hard finding the right legit website, I came across this website and was amazed by so many products, and the best thing was it was based in Leeds, I have purchased twice from this website the products are awesome made my skin feel so much better and nicer, will defo recommend to everyone and defo will buy again from here,

6 aprile 2022
Non scritta su invito
Logo di Hello Seoul

Risposta di Hello Seoul

Hi Asseya! Your review made our day. Thank you so much for your kind words. We are pleased to know you liked the products! All the best, Hello Seoul Team ♥

Valutata 5 stelle su 5

I love the experience of purchasing…

I love the experience of purchasing products from this shop. Authentic Korean products!

20 marzo 2022
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Risposta di Hello Seoul

Hi Lovely! Your review made our day! Thank you for the 5-star! All the best, Hello Seoul Team ♥

Valutata 5 stelle su 5

Great customer service!

Great customer service! Prompt delivery a lovely note, plus some samples in my package. Love my products, will be buying again soon :)

9 marzo 2022
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Risposta di Hello Seoul

Hi Lovely! Thank you for this amazing feedback, our team is pleased to know this. Stay safe! Love from, Hello Seoul Team ♥

Valutata 5 stelle su 5

Fantastic company

I order from this local company regularly now for the last few months. I started with skincare and then moved onto makeup. They are a really friendly company and send products quickly. The products always come nicely wrapped.

27 febbraio 2022
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Risposta di Hello Seoul

Hi Debbie! Thank you for always choosing Hello Seoul! We appreciate your time writing this review. We always aim to please our customers, thanks for your lovely feedback! Love from, Hello Seoul Team ♥

Valutata 5 stelle su 5

Excellent shipping time and packaging

Excellent shipping time and packaging. Really nice products. I will recommend.

26 febbraio 2022
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Risposta di Hello Seoul

Hi Lovely! We're glad you enjoyed our service. Thanks for your time writing this review. Love from, Hello Seoul Team ♥

Valutata 5 stelle su 5

Efficient deliveries for K-beauty products

Speedy delivery, nicely packaged. Really happy to receive the Kahi Multi balm, wear this over makeup. Keeps my skin dewy. Nice little extras with samples and face masks. Good to know I can order lots of K-beauty products without having to wait weeks for delivery. Thank you Hello Seoul

5 febbraio 2022
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Risposta di Hello Seoul

Hi Lovely! Thank you for the 5-star review. Your feedback means a lot to our team! Thank you for supporting our small business. Love from, Hello Seoul Team ♥

Valutata 5 stelle su 5

Really good service

Really good service, everything arrived really quickly and the packaging was lovely. Thank you so much.

3 febbraio 2022
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Risposta di Hello Seoul

Hi lovely! We appreciate your time writing this review.Thank you for your feedback! Love from Hello Seoul Team ♥

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