Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Zeer slechte ervaring met dit bedrijf! Mijn zoontje van 7 had per ongeluk een bestelling geplaatst van ongeveer €60. Ik heb direct contact opgenomen om de bestelling te annuleren. De medewerker g... Leggi di più

Valutata 1 stelle su 5

Falsely advertise 1-2 days delivery. I placed an order on Saturday. They won’t answer the phone or respond to emails. Delivery came Wednesday evening after I advised I would be raising a dispute wi... Leggi di più

Valutata 1 stelle su 5

Terrible customer service. Poor customer experience. Stick to your reputable retailers like Dan Murphy’s to avoid disappointment. I placed an order over a week ago and received no information that my... Leggi di più

Valutata 1 stelle su 5

rotbedrijf , bestelling van 50 euro is niet bezorgd. Man schreeuwde door de telefoon dat hij gaat niet bezorgen, ik wilde mn geld terug toen hij heeft de lijn afgebroken. oplichters, hoop ik dat meer... Leggi di più

Dettagli dell'azienda

  1. Negozio di liquori
  2. Negozio di birra
  3. Distributore di bevande
  4. Piattaforma di commercio online

Scritti dall'azienda

Independently owned Liquor Marketplace, delivering alcohol to your door across Australia at low prices. Buy Now Pay Later at No extra cost.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

52 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Customer Service was very responsive in…

Customer Service was very responsive in keeping me informed if my order to a remote location.
Goods arrived as ordered with no breakages. Will no doubt order from Hell Drinks again.

23 dicembre 2021
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Risposta di Hello Drinks

Thanks Tish, Much Appreciated

Valutata 5 stelle su 5

Excellent service

Excellent service in correcting an error with our order to our wonderful friends in NSW. Would highly recommend the company. Many thanks too, go to Hazel for your support! Merry Christmas to all.

20 dicembre 2021
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Risposta di Hello Drinks

Thanks RH, Much Appreciated

Valutata 4 stelle su 5

Great service

I ordered 5 bottles of whisky.
The bottles were dispatched very rapidly, but unfortunately the wrong bottles had been sent out.
I contacted Hello Drinks and was quickly attended to and had the correct order sent out.
Hazel was great to deal with.
Prices and service are amazing.
The incorrect delivery was understandable given the number of bottles and the silly season.
Will use them again

15 dicembre 2021
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Risposta di Hello Drinks

Hi James, A very fair review, thank you for letting us know, we are investing in the software at our warehouse to ensure we improve this experience. Look forward to serving you again next time.

Valutata 5 stelle su 5

I'm so glad I tried Hello Drinks

I'm so glad I tried Hello Drinks. Their service is amazing and the bottles were very well packaged, no way were they ever in danger of being damaged. Cannot fault these guys, prices are amazing and I will definitely be back. Do not hesitate to give them a go, you'll be pleasantly surprised

22 novembre 2021
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Risposta di Hello Drinks

Thanks Amanda, Much Appreciated

Valutata 5 stelle su 5

Great prices plenty of stock

Great prices and plenty of specials and plenty of stock I would shop at any other store I’m a very happy customer and recommend anyone to shop there first

19 novembre 2021
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Risposta di Hello Drinks

Thanks Jeffrey

Valutata 1 stelle su 5

Late gift with no card

Unfortunately the gift didn't arrive until Friday 22 October and there was no card with message I'd requested. Luckily I called to check if they had received as they had no clue who it was from or why they were getting it.

28 ottobre 2021
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Valutata 5 stelle su 5

Fantastic online purchase experience

I’ve been a regular customer here for quite a while now and whilst there have been some issues with the website along the way, I’ve never been deterred and I found my buying experience yesterday to be the quickest and easiest one yet. My item selection was there at the top of the page; my details were pre-filled when I got to checkout and I was given a shipping rate immediately. I always use Afterpay as my method of payment and I never have any issues with that. Overall I’m extremely happy with my experience and I look forward to next time.

17 ottobre 2021
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Risposta di Hello Drinks

Thanks for the feedback Amanda, you'll be glad to know we recently launched a much improved website, much faster, no bugs, and thousands of drinks to choose from. Hello Drinks

Valutata 5 stelle su 5

HelloDrinks is the quality guarantee.

HelloDrinks is a quality guarantee.
I purchased approx. $300 of equipment and alcohol which was delivered within 5-7 business days as estimated, even with a country-wide delay I received my orders surprisingly quickly! I had some concerns about the courier for one of the packages that I addressed with the HelloDrinks team, but they made me very comfortable by assuring me of their insurance policies and the planned procedure that’s being used to provide customers with a product or refund guarantee.

When I made the purchase I’d expected a longer delivery time considering we’re experiencing a global pandemic, so I was very relieved to receive both of my orders within a week and without any issues.

The unbreakable glasses and cocktail tools are high quality, they’re exactly what I was expecting, maybe better.

If I were to summarise..

• Quality Products • Fast Delivery • Friendly & Efficient Customer Service Guarantee • Australian Owned • Affordable Prices • Flexible Payment Options Available

Everyone who’s reading should be sure to check out the upcoming premium same day delivery service coming to Adelaide, I’m personally excited.

It was a pleasure purchasing from HelloDrinks, I’ll definitely do it again.

Great job!

17 agosto 2021
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Risposta di Hello Drinks

Impressive Review, Cheers James

Valutata 5 stelle su 5

HelloDrinks is a quality guarantee.

HelloDrinks is a quality guarantee.
I purchased approx. $300 of equipment and alcohol which was delivered within 5-7 business days as estimated, even with a country-wide delay I received my orders surprisingly quickly! I had some concerns about the courier for one of the packages that I addressed with the HelloDrinks team, but they made me very comfortable by assuring me of their insurance policies and the planned procedure that’s being used to provide customers with a product or refund guarantee.

When I made the purchase I’d expected a longer delivery time considering we’re experiencing a global pandemic, so I was very relieved to receive both of my orders within a week and without any issues.

The unbreakable glasses and cocktail tools are high quality, they’re exactly what I was expecting, maybe better.

If I were to summarise..

• Quality Products • Fast Delivery • Friendly & Efficient Customer Service Guarantee • Australian Owned • Affordable Prices • Flexible Payment Options Available

Everyone who’s reading should be sure to check out the upcoming premium same day delivery service coming to Adelaide, I’m personally excited.

It was a pleasure purchasing from HelloDrinks, I’ll definitely do it again.

Great job!

17 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

Amazing customer service

Quick to ship, unfortunately there was an issue with the shipment being damaged with the courier, but I was contacted quickly and a replacement had already been sent. I will definitely be ordering again!

13 agosto 2021
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Risposta di Hello Drinks

Thanks Joshua

Valutata 5 stelle su 5

The item took at little longer to…

The item took at little longer to arrive than expected, but once I got in touch with customer service their service was outstanding.
They got the item to me straight away, great experience.

10 agosto 2021
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Risposta di Hello Drinks

Thanks Joanna

Valutata 1 stelle su 5

Poor shipping and delayed refund process

I ordered on 26th of June, expected delivery was on 3rd July, order never arrived, hello drinks blamed Auspost for misplacing the order, after many emails and a bad review someone from the team called and still delayed the refund process for a week stating that in the past they had instances like this where they refunded the customer and somehow the order was delivered(this is not customers problem, it’s their courier partners and their issues, how can they hold your money). In total I had to wait more than 20days to get my money back, I should have read the reviews before ordering, I saw similar reviews about their poor shipping process. EOD when as you order like a customer the only expectation is that your order will be delivered.

I will not recommend this company, if you are looking for a decent delivery time, only order if you have a lot of time to wait for the delivery.

9 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Great gift idea!

Hello Drinks provided a way in which I was able to send a nice bottle of Scotch to my father in NSW for his birthday from my home in London.
Great customer service - highly recommended.

7 giugno 2021
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Risposta di Hello Drinks

Cheers Sarah

Valutata 5 stelle su 5

Highly recommended

I’ve been a repeat customer of Hellodrinks and would highly recommend. Great selection of beers that I can’t source locally and very good deals offered regularly.

17 aprile 2021
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Risposta di Hello Drinks

Cheers Jonathan

Valutata 5 stelle su 5

Great Company .

The original order was short , hellodrinks corrected the mistake immediately . Very good company to work with .

17 marzo 2021
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Risposta di Hello Drinks

Cheers Ian

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