Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Re-assigned an IPv4 subnet to another customer without our knowledge or permission and then started BGP Hijacking the subnet with their own ASN. Edit 26-06-2021: Obviously lies within Heficed's... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Heficed has been incredible from the very start. We've used multiple providers before but the price and service quality offered by Heficed is unmatched up until now. Especially in terms of customer se... Leggi di più

Valutata 5 stelle su 5

I've been using Heficed's IP Marketplace for 4 months, and the 2 questions were promptly addressed via email, and shortly after the ticket was closed, Heficed updated their Support page with extra det... Leggi di più

Valutata 2 stelle su 5

They removed paypal payment method... at the same time the ability to pay in other currencies than dollar. Banks for EURO customers are so grateful for the additional fees. Service is acceptable but... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di cloud computing
  2. Servizio di cloud storage
  3. Provider di servizi Internet
  4. Impresa di web hosting

Scritti dall'azienda

Headquartered in London, Heficed provides full-range services for IP lease, monetization, and management services. Heficed serves around 60 multi-billion industries starting from hosting to automotive or healthcare. With millions of IP addresses and 12 years of industry experience and operations globally, Heficed can meet any demand needs. That includes automated provisioning bare-metal solutions and cloud services in 9 locations around the world.


Informazioni di contatto

2,5

Scarso

TrustScore 2.5 su 5

182 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

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2,5

Tutte le recensioni

(182)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Price has doubled and currency conversion errors made it 3x to 4x with refuse to fix

They've Doubled the service price.
When paying, they had a problem with currency conversion and billed almost twice more (almost 4x the price that was before)

No refund. I don't have time to deal with this so I will move out on the next renew

Huge downtimes

19 ottobre 2020
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Risposta di HEFICED

Dear Andre,

We are very sad about your experience with us. It definitely not representative of the way we want to treat our clients. We have reviewed your ticket requests and were unable to identify any complaints from you regarding foreign currency conversion.
However, we see that you have a new account with us, so if you feel that you paid more than the actual service price, we will refund the difference to you immediately. Our representative has sent you an email, so please reply when you have time. Otherwise, feel free to contact us at hello@heficed.com, and we will assist you instantly.

We wish you all the best,
Team Heficed

Valutata 5 stelle su 5

It´s great until now

It´s great until now, the transactions and the response for the personal are very quick.

19 ottobre 2020
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Risposta di HEFICED

Dear Client,

Thanks for the feedback! We appreciate that you are using our services and having a great experience. :)
Is there anything you'd like to point out that we could improve upon and receive a five-star review from you? If so, feel free to contact our friendly live chat support or drop us a line at hello@heficed.com

Valutata 5 stelle su 5

great services

great services, I've been a long time customer, never had any big issues and for those small ones that I had support helped to resolve them quite fast.

13 ottobre 2020
Valutata 5 stelle su 5

We are very happy with the server…

We are very happy with the server quality and the support we get from the backend team of Heficed,You know as a hosting provide you need security,cost effective and reliable cloud solutions,since we partner with Heficed in 2019 they have given we and our clients the peace of Mind we need.
Thanks for the support and continues improvement on your platform
Nexthostingspace.com
Mr.Francis Erikefe
Founder/CEO

13 ottobre 2020
Valutata 5 stelle su 5

I've been using Heficed Cloud servers…

I've been using Heficed Cloud servers for more than 5 years now, honestly, I'm surprised by their performance and network speed. Also, the fact that I can real-time message their team over Slack saved me in a couple of emergencies. Keep on goring Heficed and keep up on a good job!

13 ottobre 2020
Valutata 1 stelle su 5

Useless

Useless and bad customer care

13 ottobre 2020
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Risposta di HEFICED

Hi Abdi,

We respect the internet rules, and we fight for sustainable and safe internet. We do not tolerate any abuse-related activities from our customers.

We have identified your account, and we see that we have received numerous malware reports related to your activity in less than a year.

In case of abuse or any similar adverse circumstances, Heficed is taking necessary actions to suppress the incident as soon as possible. Heficed is trying to cooperate toward a problem resolution as long as the User puts relative effort into mutual cooperation.

However, the User has no right to demand re-activation of the Service if Heficed believes it will cause another incident. Abuse will not be tolerated and may result in the suspension or termination of the account.

Learn more about abuse prevention: https://kb.heficed.com/en/articles/3568634-reporting-abuse

Kind regards,
Team Heficed

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