Hedgeapple Recensioni 

285
•
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

Great Customer Service. Had a very small issue with a delivery. Megan Reetz replied very quickly and helped resolved it right away. Thanks for your help! Rick

L'azienda ha risposto

Valutata 5 stelle su 5

Customer service and delivery team were amazing!!! They constantly communicated status updates and even gave us a heads up when they were one hour out from house. Our new dining table arrived in perfe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing price during July 4th week. Customer service was done over the phone with a very polite lady who answered all my questions and closed the sale right away. My sofa is beautiful, exactly what I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The customer support person assisting with our purchase of two large Scatchard ceramic lamps has been helpful and wonderful to work with. Thank you Megan, at HedgeApple. Scatchard lamps are produced b... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili
  2. anche in
  3. Grossista di mobili
  4. Negozio di arredi e di design d'interni
  5. Negozio di mobili per camere da letto

Informazioni su Hedgeapple

Scritti dall'azienda

HedgeApple is filled with stylish products, competitive prices, and all of the interior design ideas, professional advice and inspiration that you need to create beautiful, livable rooms. We want to take the fear out of home decorating and encourage people to feel confident about expressing their personal style in their homes.

From our vast collections to our practical interior design tools, how to guides, decorating ideas and videos, our aim is to provide you with a personalized experience that will fill you with inspiration and leave you feeling excited about your design journey at hedgeapple.

We are a small town business located in Lawrence, Kansas, in America's heartland. We run HedgeApple with the same care and personal service that is synonymous with small-town life. We pride ourselves on offering great products, great prices and great customer service.

Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

285 recensioni

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4,5

Tutte le recensioni

(285)

73 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Zero response to receiving damaged product…

I emailed and left a message that one of the chairs was cracked on arrival and I heard nothing from you...

15 novembre 2024
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Risposta di Hedgeapple

Hey Leslie,

Thank you for your review. We see that you reached out via email on November 22nd at 1:05 PM CST. Our customer service team responded promptly, first at 1:18 PM CST and again at 12:54 PM CST November 25th. Both responses requested additional details and photos to better understand and address the issue.

We apologize if you did not receive these replies. It’s possible they may have been filtered into your spam or junk folder. Could you kindly check your spam folder to verify this?

We will also reach out to you again on Monday, December 2nd, to ensure this matter is resolved to your satisfaction.

- The HedgeApple Team

Valutata 5 stelle su 5

Great experience with a damaged producttrustpilot…

High reviews on line and trustpilot rated high as well. This was my first purchase and will not be my last. The first item came damaged and the response from this company was very quick and VERY easy. I had my replacement item within the week. Wonderful experience and company.

3 novembre 2024
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Risposta di Hedgeapple

Thank you for your kind words and for giving us a chance with your first purchase! We’re so glad we could resolve the issue quickly and provide you with a great experience—we look forward to working with you again!

- The HedgeApple Team

Valutata 5 stelle su 5

The product I ordered would have cost ...

The product I ordered would have cost $100 on pottery barn with shipping while here I only paid $50 total for everything. Item was authentic. Delivery was free and extremely quick.

28 ottobre 2024
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Risposta di Hedgeapple

Thank you for your review—we’re thrilled to hear you’re happy with the value and quick, free delivery!

- The HedgeApple Team

Valutata 5 stelle su 5

Excellent customer service

I ordered a beautiful chandelier at a good price and the whole encounter was great from start to finish. The customer service was also excellent as there was an error on the website but the store honored the deal anyway. They answered all of my questions and kept me in the loop every step of the way. I would definitely order from them again.

1 novembre 2024
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Risposta di Hedgeapple

Thank you for your wonderful review—we’re so glad you had a great experience, and we look forward to helping you again in the future!

- The HedgeApple Team

Valutata 5 stelle su 5

Sometimes it's scary to order furniture…

Sometimes it's scary to order furniture from a company you have not heard of. I will say that this company is absolutely excellent in all ways. My item arrived early as I requested, packed absolutely perfectly, they showed up on time, beautiful furniture. There was a little issue with me trying to level out the cabinet and their customer service worked with me for a very easy resolve. They got back to me immediately when I reached out to them. I would highly recommend this company and I will absolutely buy from them again.

27 ottobre 2024
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Risposta di Hedgeapple

Thank you so much for your amazing review Tammy! We’re thrilled to hear that your experience with us exceeded your expectations, from the early delivery to the quick and easy resolution of your issue. Your kind words and recommendation mean the world to us, and we can’t wait to help you again in the future!

- The HedgeApple Team

Valutata 1 stelle su 5

Delivery was originally scheduled for…

Delivery was originally scheduled for ~14th - 16th; however, the delivery company said the week of the 28th is the earliest.

28 ottobre 2024
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Risposta di Hedgeapple

We sincerely apologize for the delay and understand your frustration with the delivery being outside our original estimate. If there's anything we can do to assist, please reach out to our customer service team.

- The HedgeApple Team

Valutata 5 stelle su 5

My Hedgespple experience was fabulouas

My Hedgeapple experience was fabulous! The chair I had my heart set on was not available any longer. Hedgeapple employees helped me find some thing very similar, helped me save with an amazing coupon, and even directed me to the quickest shipping possible without incurring extra fees! I highly recommend Hedgeapple for your furniture shopping needs!

14 ottobre 2024
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Risposta di Hedgeapple

Thank you so much for sharing your fabulous experience! We're thrilled to hear our team could help you find a perfect alternative, offer a great discount, and ensure speedy delivery without extra fees – we look forward to assisting you with any future furniture needs!

- The HedgeApple Team

Valutata 5 stelle su 5

Very positive experience with this company

I had a very positive experience with this company. I ordered a sofa and it arrived very well packaged. I received updates from the logistics company who delivered it and they were very professional. Couch is wonderful and exactly what I was looking for. Would purchase from this company again.

15 ottobre 2024
Valutata 5 stelle su 5

Absolutely a great experience working…

Absolutely a great experience working with Hedgeapple! I was very insured of ordering my lighting on line. I choose Hedgeapple and I am so pleased I did. I had a few hiccups, and dealt with Megan Reetz, Order Specialist. She was on top of it , reassured me all was well, and it was. I definitely will work with them again and would highly recommend them!

2 ottobre 2024
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Risposta di Hedgeapple

Thank you for your review!

Valutata 5 stelle su 5

The item looks cheap and I don't know…

The item looks cheap and I don't know if I will use it.

2 settembre 2024
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Risposta di Hedgeapple

Good Morning Alexandra,

I'm sorry to hear you're disappointed with your Diva Eco-Leather Bench. If you are needing to return it, please reach out to our customer service team, we would be happy to assist with your return. When you're ready, you can email: info@hedgeapple.com.

Thanks,

The HedgeApple Team

Valutata 2 stelle su 5

I don’t know why you sent me this email…

I don’t know why you sent me this email fact, as I still have not received my product so how can I review it?

28 agosto 2024
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Risposta di Hedgeapple

Good Morning Katherine,

Thanks for leaving us a review and I would be happy to address any confusion. Our review emails are sent automatically based on when an order was placed. Unfortunately it's not able to see when an item is ordered and is marked as back-ordered or delayed.

We would love it if you come back and update your review after your order is received and let us know how your experience was.

Thanks,

The HedgeApple Team

Valutata 1 stelle su 5

I still don’t have my items

I still don’t have my items

28 agosto 2024
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Risposta di Hedgeapple

Hey Lauren,

I'm sorry your order hasn't arrived to you just yet. I see that your order was estimated to ship by Sept. 5th and we indicated shipping takes about 7-10 business days in transit. Looking at the tracking information your order is still in transit and expected to be at your local delivery terminal within the next couple of business days.

I will have one of our customer service reps reach out to you with further details and to help be a point of contact moving forward!

- The HedgeApple Team

Valutata 4 stelle su 5

I love the E+E Eric Wall Mount

I love the product, E+E Eric the Hare Wall Mount. It’s beautiful and well made. Gave it only 4 Stars because it had a little damage where the chain is attached the metal ring was really bent but Instead of sending back I’m sure we can just bend back in shape. It was well packaged so not sure why this happened. It also had a small spot that the brass was rubbed off. Just didn’t want to go to the trouble of sending it back.

20 agosto 2024

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