Heavenlypetscrematorium Recensioni 27

The people who run heavenly pets are a set of wonderful people. From the first phone call to the picking up of our cats (Rocky) ashes. They couldn’t help enough. All the special touches from paw prints Picture framed memories. Hair cuttings. This is a special place to deal with a pets loss. Highly recommended and have told everyone. Thank you.

Thank you so much for your excellent service we have had with yous. From calling to say he had passed to collecting him today you have made the experience a lot more peaceful and easy for us as a family. All the staff were so kind and considerate. The quality of service and kindness goes above and beyond. Thank you so much for helping us at this difficult time x

I used this absolutely amazing family last year when I lost my dog. He was ill for a few weeks and the first time we found out I contacted them and explained everything. Luckily I could call back that day and let them know things had changed a little and they were great. Didn't make me feel like I was messing them about at all, like I thought I had. A week later when the day came that I did need them they were fantastic. They travelled about an hour to meet me at the vets that I was at and spoke to the receptionist and sorted all paperwork so I didn't need to worry about it. They tucked my boy up all cosy and came to my car to try and console me. Never have I met any1 in this area who is so compassionate and that genuinely cares for pets and other people. I sobbed in the middle of a car park to a stranger who I felt I had known years. The whole process made it easier for me to say goodbye to our dog. A day later we collected him in an amazing urn and got a bag full of amazing things to remember him by. Will 100% be using them again when the time comes for my other dog. I can't even tell you how brilliant they all are in a little review. I recommend to everyone I know

My fur baby Dixie died suddenly in 2023 and was collected from vets by Heavenly Pets Crematorium, they contacted me and spoke with such care and compassion, i was upset as my daughter wasn't with me when Dixie crossed rainbow bridge, but Gavin said its ok you can come and say a final good bye if we wanted, i was shocked as id never heard of this before so i met my daughter there,
I asked if they could unite Dixie with his girlfriend Pixie who had passed in 2020, i was told yes no problem or charge for that, i also chose a beautiful picture frame urn for the ashes, when my daughter arrived we were shown into a room that was so warm calm and comfortable with soft lights and music, Dixie was laid on a cushion with a blanket over him and a rose between his paws we both cried and cried, we sat with him for a while we weren't rushed and we kissed him goodbye i left Pixie with him to keep him company and help him on his way. On the day if cremation i was sent a text to say he was starting his final journey and a text to say it was over. I can not tell you just how much all of this helped with our grief to know he was with people who really really cared for him during his last days on earth.
My daught lost her girl Lady a year later and she also recived the same service for her girl. I would just like to add that this did not cost an arm and a leg either but it was worth every penny in fact i would of paid more. My husband also bought me a necklace with the ashes in which Gavin sorted for me. I wouldn't hesitate to highly recommend Heavenly Pets Crematorium.

After the most horrific experience at an emergency vets on 1st March 2025, we lost our beloved Iggy. He was collected by Heavenly Pets that evening and I spoke to them the following morning. We booked an appointment to see Iggy for that afternoon. We were greeted by Peter. Iggy was laid on a cushion with a blanket over him and looked so peaceful. Peter made such an effort to make an incredibly traumatic time a little easier for us. He talked us through everything and let us look at urns for Iggy. There was no pressure and he let us spend as much time as we needed saying our last goodbye. I messaged Vic about photos and urns and changed my mind several times but she was so patient with me. The staff were incredibly caring and understanding and I cannot think of a single thing they could have done any better. These people genuinely care and I can't thank them enough for the way they cared for my beautiful boy and compassion they showed us. Thank you, from the bottom of my broken heart xx

when i lost my dog diesel i was devastated but heavenly pets were fantastic they took amazing care of him and were so understanding thank you for everything you are absolutely fantastic i cant thank you enough ❤️

Losing a family pet is devastating. It's many years since I lost a dog and didn't know who to choose for the cremation. My friend gave me Heavenly Pets number as they looked after her dog who passed away recently. Heavenly Pets looked after my westie Mac and made losing him more bearable. They collected him from my vet and dealt with the cremation. When we went to collect his ashes we were shown into a lovely room with soft music playing and Mac's ashes were on the table along with a framed paw print and a nose print. I thought that might be a bit over the top but it wasn't it was very comforting. I can't recommend highly enough. To be brutally honest I have organised funerals for family members where I had less consideration. Thank you Heavenly Pets.