Heartboxscotland Recensioni 

545
•
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Love my Heartbox Scotland. Love that you have choices to customize your box or to do add ons. My daughter & I have been splitting the contents of our monthly gift box. But I made sure we both got a '... Leggi di più

Valutata 5 stelle su 5

Always enjoy having the option to add to my Heartbox if I want. The items offered have always been first class and quality.

Valutata 5 stelle su 5

The products are great I look forward to receiving them every month it’s fun getting things from other countries

Valutata 3 stelle su 5

I’ve ordered add-ons before, especially the Julia Childs pieces. I did not receive the autumn add-ons I ordered, and last year I never received an add on necklace. And another time, when they offere... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli da regalo

Scritti dall'azienda

Whether you are a Scot who has wound up on sunnier shores or just a fan of Scottish culture and talent who wants to discover more of our nation’s finest gifts, our beautiful premium products will bring Scotland to YOU. Every month, we will deliver a Heartbox packed with a wide selection of high-quality gifts encapsulating Scotland’s proud heritage. You’ll be surprised and delighted by our selections, which will bring little pieces of Scotland to you, wherever you are – and for a while at least, bring your heart back home. A Scottish subscription box where you choose how regularly you would like to pay. LITTLE PIECES OF SCOTLAND TO YOUR DOOR - WHEREVER YOU ARE.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

545 recensioni

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4,7

Tutte le recensioni

(545)

97 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A very good box…

The monthly payment is extremely affordable. The items inside of the box are quality items. The ability to cancel IF necessary is an easy process. This is a great box if you have roots in Scotland or just fascinated with Scotland.

8 giugno 2024
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Risposta di Heartboxscotland

Hi Deborah

Thanks for taking the time to reply and being part of our clan! It really does mean the world to us. This feedback made our day!

Sending love from Scotland.

Lachlan
The Heartbox Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Valutata 5 stelle su 5

Beautiful items

Beautiful items, from a beautiful country

4 giugno 2024
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Risposta di Heartboxscotland

Hi Heather

Thanks so much, we love our Heartboxes and we love to hear you do too.

Hi Deborah

Thanks for taking the time to reply and being part of our clan!

Sending love from Scotland.

Lachlan
The Heartbox Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Valutata 2 stelle su 5

Make it gender specific

I cancelled my subscription after the second box and I was regretting it until I got the third box. That was what I needed to confirm it. I truly wanted this to be a great way to stay connected to Scotland over here in the states, but the items just didn’t do it. As a male, I am simply not interested in sea glass, a bracelet, exfoliating face mask, and I don’t know anyone who uses postcards anymore. I apologize for only two stars, but the items over the past three boxes have fallen completely flat. I don’t watch Outlander so that entire box was A bust. The socks from the past box were hideous as well as too small, and the refrigerator magnet was not well done. Literally the only items over three months that didn’t get thrown away was a bottle stopper and a chocolate bar.

17 giugno 2024
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Risposta di Heartboxscotland

Hi Steve I am so sorry that the contents of the last couple of boxes were not to your taste. We try to showcase a different aspect of Scottish culture in each and every box so that you can experience something different each month. We release the theme and 2 sneak peeks at what's inside in advance so that if that month isn't to your liking you can skip to the next month.

We really appreciate you taking the time to feedback as it helps us grow and improve each and every month, I will have one of the team reach out to you directly as this isn't the experience we want you to have.

Lachlan
The Heartbox Team💙🏴󠁧󠁢󠁳󠁣󠁴󠁿

Valutata 5 stelle su 5

Burns Crystal Scottish bagpiper

I love the Burns Crystal Scottish bagpiper. It was carefully packaged in a beautifully padded satin box. I have it on display on my entryway table.

9 maggio 2024
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Risposta di Heartboxscotland

Oh we love him too! Thanks so much for taking the time to feedback.

Lachlan
The Heartbox Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙

Valutata 1 stelle su 5

I along with other customers were under…

I along with other customers were under the impression that we would get a wooden carved Nessie box, to further back this info when I signed up for the box it asked my initials for the box so I was very thrilled. Getting the nessie box was the ONLY reason I signed up for it, I even put in the comments on the website asking if we were getting the box and never received a response. When my box came I was not impressed, I did not get the wooden carved nessie box when I reached out to support for the company I was advised it was only an image used on their website. Lesson learned I canceled all future orders.

8 maggio 2024
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Risposta di Heartboxscotland

Hi Amber

Thank you for sharing your feedback with us. We’re very sorry to hear about your disappointment with this month's Heartbox and the misunderstanding regarding the wooden carved Nessie box.

We apologise for any confusion caused by the image used on our website. The elusive nature of Nessie meant that we had to rely on a specially commissioned drawing to represent the theme of the Loch Ness Monster for this month’s box. This artwork was intended to capture the spirit of the legend, and we regret that it led to a misunderstanding.

We will have one of the team reach out to you to follow up directly.

Lachlan
The Heartbox Team 💙

Valutata 5 stelle su 5

Sharing HeartBox

My experience was great because I enjoy receiving a variety of items. I was able to share some of the items I received. The Nessie magnet went to a little one who is going to Scotland in the Fall. HeartBox staff puts a lot of thought into making the combinations fun to open!

24 maggio 2024
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Risposta di Heartboxscotland

Oh Anne thanks so much, we specially curate each and every box to bring you something special. I am so pleased to hear you loved the box.

Have a wonderful trip!

Lachlan
The Heartbox Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙

Valutata 5 stelle su 5

I love getting this box of Scottish…

I love getting this box of Scottish treasure every month! Most of the items I keep for myself, others I save up and gift them to my family at holidays or birthdays! It’s a win-win for me!

17 aprile 2024
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Risposta di Heartboxscotland

Hi Deborah we love your kinds words! Thanks so much for taking the time to feedback and be part of our treasured clan!

Lachlan
The Heartbox Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙

Valutata 3 stelle su 5

Value and interest just not there

I just didn’t feel this box or the last were worth the cost of my subscription. Thinking to discontinue…the fluffy ‘Nessie was just a big “huh?”. The Angel stirrer had no relevance to Scotland except where it was made.

18 aprile 2024
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Risposta di Heartboxscotland

Hi Linda

Thanks for taking the time to feedback, the Angel stirrer was linked to the legend of the fallen angels & the mirrie dancers. I'm sorry if this wasn't as clear as you would expect.

I will have one of the team reach out to you directly.

Lachlan
The Heartbox Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙

Valutata 5 stelle su 5

I love this box

The box is always so nice. I enjoy learning about Scotland as well as tasting whatever items are sent . The chocolate was delicious!! The fragrance bag, OMG, it smells so good. I put it in my car. It is wonderful.

18 marzo 2024
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Risposta di Heartboxscotland

Hi Jennifer, thanks so much for the lovely feedback we are so pleased you loved this months Heartbox! Thanks for being part of our clan.

Lachlan
The Heartbox Scotland Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Valutata 5 stelle su 5

Highland Treasures

Love the Heartbox and how the beautiful treasures that are inside that normally I would never know about but get to experience with this l

18 marzo 2024
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Risposta di Heartboxscotland

Hi Michelle

Thanks for taking the time to feedback, we love being able to send you wee pieces of Scotland wherever you are in the world!

Lachlan
The Heartbox Scotland Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Valutata 5 stelle su 5

The items they choose make me feel like…

The items they choose make me feel like I'm getting an abundance of things in each box, and it takes me back to my lifetime Scotland vacation.

18 marzo 2024
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Risposta di Heartboxscotland

Awe Andrea this gave up the biggest smile!

Thanks so much for being part of our clan and taking the time to give us such lovely feedback, it really does make our day.

Lachlan
The Heartbox Scotland Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Valutata 5 stelle su 5

Bringing Scotland to your door

It’s nice to be able to bring Scotland to your door! The ease of purchase and the fun items are just great.

17 marzo 2024
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Risposta di Heartboxscotland

Hi Cynthia

We love being able to send you wee pieces of Scotland to your doorstep wherever you are in the world!

Thanks for taking the time to feedback, it really does mean the world to us.

Lachlan
The Heartbox Scotland Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Valutata 5 stelle su 5

The variety and value with in boxes is…

The variety and value with in boxes is exceptional.

13 febbraio 2024
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Risposta di Heartboxscotland

Hi Betsey

We are so pleased to hear you love our Heartboxes! Thanks for taking the time to feedback.

Lachlan
The Heartbox Scotland Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Valutata 5 stelle su 5

Beautiful gift

This is my second box. All my items were fantastic and I had the most amazing Carmel corn in my box. I would highly recommend this box.

13 febbraio 2024
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Risposta di Heartboxscotland

Hi Gena

Thanks so much for the lovely feedback, the tablet popcorn was a favourite of ours too!

Thanks for being part of our clan, sending warm wishes from Scotland.

Lachlan
The Heartbox Scotland Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Valutata 5 stelle su 5

Everything in my box was a joyful…

Everything in my box was a joyful surprise! I am in love! I’m so excited for my next box and so on. Merci!

13 febbraio 2024
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Risposta di Heartboxscotland

Hi Jennifer

I am so pleased to hear you loved your box! Thanks for being part of our clan.

Sending warm wishes from Scotland.

Lachlan
The Heartbox Scotland Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Valutata 5 stelle su 5

Such an amazing company

Such an amazing company! Always helpful if there is even the slightest hiccup! In love purchasing from Heartland ox Scotland and I know they will do their utmost to help me if things are not perfect, which is a very very very rare occurrence!

13 febbraio 2024
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Risposta di Heartboxscotland

Hi Jill

Thanks so much for the lovely feedback on your Heartbox Scotland experience.

We love having you as part of our clan.

Lachlan
The Heartbox Scotland Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Valutata 5 stelle su 5

Every month I receive my lovely box…

Every month I receive my lovely box from Scotland. It is filled with history and treasures that make me feel like I know Scotland. I have always received excellent customer service and have highly reommended Heartboxscotland to all my friends, family and on social media.

13 febbraio 2024
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Risposta di Heartboxscotland

Hi Noella

Thanks so much for the lovely feedback, we love having you as part of our clan,

Sending warm wishes from Scotland.

Lachlan
The Heartbox Scotland Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Valutata 5 stelle su 5

The items are great..

The items are great... customer service is outstanding. and I look forward every month to receiving my package of love from my ancestral home. Thanks for sharing the beauty of Scotland.

13 febbraio 2024
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Risposta di Heartboxscotland

Thanks so much Jeanne this really makes our day! We love being able to keep you close to your heritage when you can't be here.

Thanks for being part of our clan.

Lachlan
The Heartbox Scotland Team 🏴󠁧󠁢󠁳󠁣󠁴󠁿

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