Hearology Forest Row Recensioni 460

Vincent was brilliant. Dad was anxious about going and he was out at ease straight away. Fantastic service and brilliant staff.

From the minute you walk in the door you are welcomed by a warm and friendly receptionist, Deanna who was extremely helpful. The treatment I had by Kenny was also very good, he explained the procedure and was very reassuring and gentle. Can’t rate them highly enough.

Perfect service from start to finish

Extremely personable staff who were very kind and patient with my 87yr old Mum. Very friendly yet professional and did their best to put you at ease.
It was easy to arrange an appointment, even though through a generic call centre which usually puts me off, you still spoke with a coherent and helpful assistant who explained things clearly and, most importantly, was able to assist in passing a message to our allotted shop regarding Mum's appointment - a refreshing change.
I would highly recommend them and it is nice to see that they embrace being part of a large village in rural Sussex.

Pleasant experience from excellent audiologist

Great job done, really helpful staff who make you feel very welcome

Kaye was very personable, efficient and thorough.

Very efficient, nothing was any trouble and a great comfort to deal with. I was very impressed this evening for me to make an appointment this evening for the 8th of August by Kizzy who was doing on the booking for me Mabli many thanks looking after me.

Quick efficient process for unblocking my ears and very friendly customer service

The staff were very friendly, knowledgeable and professional. I felt comfortable and looked after.

Sorted out in 10 mins what the NHS had failed to do in 6 weeks! They were absolutely brilliant.

The whole process was seamless with many updates as we got closer to the date. The environment was very nice, bright, clean and well laid out with a friendly welcome. The experience of having my ears cleaned was a little daunting but all went well and Harry was informative and helpful to my questions. It’s a short session and quite expensive but I have better hearing and felt well cared for. The only downside was the initial call I made to the head office I believe where the lady spoke very quickly and continued to do so. Given I was contacting a company for hearing difficulties given blocked ears. A slower and clearer caller could speak slower and more clearly.

Experience skillful service in a welcoming environment

Fantastic service, lovely, kind and knowledgeable staff.
Vince was amazing with my 83 year old mother.
Highly recommend this life changing experience!

Very friendly and efficient. Explain everything in full. Super clean.

Very welcoming from the outset. The process was explained clearly and I was kept updated at every stage about what was being done. Well worth the fee for the peace of mind.

Very prompt friendly service, couldn't fault it.

Easy to book, on time and superb service/care.

No extra waiting time for appointment, friendly and fast service, good aftercare advice. They also had a special offer so it was good value too.