Very good first time service. Friendly reassuring staff. Allowed me to come back twice as required stronger drops to assist wax removal at no extra cost. Highly recommended.
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Hearing Wales were so friendly, welcoming and professional. They put me completely at ease during complex hearing tests. Everything was explained in detail before, and as it was happening. I was gi... Leggi di più
I cannot thank Ed and the team at HearingWales Swansea enough for the care and support they have given my mum. When she first attended for her hearing tests she was extremely frightened and u... Leggi di più
I had a fantastic experience with Hearing Wales. The team were incredibly caring, understanding, and patient throughout my visit. They took the time to explain everything clearly and made sure I fel... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
HEARING WALES is an Independent Private Hearing Care Business, offering unparalleled hearing care & the best hearing systems available to clients throughout the whole of Wales, both in our clinics, branches and in your own home. We offer all aspects of hearing care including all leading brands of digital hearing aids, hearing protection, ear wax removal and free hearing tests. We are the only Hearing Centre in Wales to be awarded the Phonak 5 Star Centre status in recognition of the superior service that we offer. We are very proud of our unparalleled service and offer comprehensive aftercare for the lifetime of your hearing system.
Informazioni di contatto
99 Newton Road, SA3 4BN, Swansea, Regno Unito
- 0800 313 4304
- office@hearingwales.com
- hearingwales.com
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Seriously impaired hearing…
My hearing was seriously impaired before my appointment. Following microsuction of both ears which removed an astonishing amount of wax my hearing improved dramatically. The procedure was explained clearly and carried out carefully. It is painless (slightly tickly) and a bit noisy, but I would recommend it to anyone with a build up of wax. Hearing Wales seem friendly and professional.
Friendly, understanding consultation
All the staff that i have met at Hearing Wales have been very friendly, helpful, understanding and sympathetic. Very professional. Thank you all.
Excellent appointment today
Excellent appointment today. Friendly, professional and really helpful. I have already recommended them to a friend.
Very professional
Very professional, polite and efficient service. Would definitely recommend.
Great service!
Took a while to set up the rights settings on my hearing aid.
Nichola and Tom were very helpful and we got there in the end.
Exemplary personal service and much appreciated.
Excellent service and advice
Just excellent all round
Just excellent all round - from reception and phone service to the hearing technician herself- and excellent value for money. Cannot recommend highly enough
I wanted to pass my thanks to Sophie…
I wanted to pass my thanks to Sophie and Meg of the uplands branch. Totally new to hearings aids but I was offered excellent advice with no pressure and a great range of options. Uplands branch is modern with good parking. My hearing aids are amazing and have really changed my life. I undoubtably appreciate all the follow up to tweak the aids to my needs. If you are looking for an audiologist I really recommend them. Thanks again
Super reassuring consultation and service
After a while feeling very uncomfortable with my NHS hearing aids I was persuaded to have a consultation with the Uplands Branch of Hearing Wales.
I had a consultation with the delightful Sophia Vargas who made the whole process easy to understand with an explanation for every stage and excellent advice throughout , all in a relaxed and comfortable atmosphere. The decision was quite easy to make as the vast difference I felt on trying out the aids confirmed to me that the improvement I would experience would be well worth the change . A week later I was fitted with my new hearing aids and I was delighted to not only hear properly again but also to feel comfortable with small unobtrusive hearing aids that do a fantastic job. To have people ask me where my hearing aids are as they need to look closely to see that I am wearing them is an added bonus .I have been back for 2 more initial consultations firstly to check that everything was OK and secondly to adjust some functions and set up others. Sophia couldn't be more helpful and put me at ease through the whole experience. I would not hesitate to recommend Hearing Wales and Sophia to anyone who is considering a new hearing aid. Thank You so very much.
Newcastle Emlyn - a very satisfied customer
Newcastle Emlyn branch: I arranged to have wax removal by microsuction, and every aspect of the consultation was excellent.
From booking the appointment and then reception through to a gentle and very effective process of clearing the ear canal that needed attention, the whole process was one hundred percent satisfactory. My hearing is restored.
Highly recommended.
5 star service
Highly recommend to anyone needing hearing aids, the audiologist was very professional, knowledgeable, helpful and patient with my husband and the receptionist made you feel welcome,
Superb service
After my purchase of hearing aids some 3 years ago, I have now asked for assistance on 2 occasions and both times nothing was too much trouble. The way I was dealt with reminded of the service levels of thirty years ago. Very refreshing.
Excellent Service
Called into the Cardiff branch on off chance as I could not get past my doctor's receptionist. Was told if I could wait a little I could see someone that day for advice. I thought I had just a problem with blocked ears but an examination and test revealed this not to be the case and Tom wrote a letter to my surgery to arrange a consultation and examination with a specialist. Top class service. Very friendly.
Excellent service.
Purchased my hearing aid over 4 years ago from Hearing Wales. Last week it stopped working and I contacted them to make an appointment to get a new one. They suggested I send them my hearing aid, which I did, and they put a new receiver in it and sent it back to me the very same day. Amazing service - can't fault them.
Excellent service
I'm really impressed with Hearing Wales. They were the most competitive at the time of buying and since have provided excellent service. I wouldn't hesitate in recommending them.
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