Healthier Weight Recensioni 

1248
TrustScore 4 su 5

4,2

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Absolutely terrible. No support. Left in limbo have been told contradicting things. You are left in limbo especially if you had any procedures before the old HW went into liquidation. VERY EAGER TO... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From start to finish my experience with Healthier Weight and in particular the staff that I encountered at Spire Parkway Solihull has been amazing! I consulted with Arabella mainly over my booking an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Healthier Weight made my experience stress free , I had revision bariatric surgery. From the 1st contact to present. I can contact them any time for any question and theg always return my call with a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From start to finish the service has been exceptional. Professor Singhal is class leading and the backroom staff/nurse are excellent. My treatment was carried out at the excellent Fitzrovia hospit... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di perdita peso
  2. Servizio per il fitness e l'alimentazione

Informazioni fornite da varie fonti esterne

Healthier Weight is exclusively devoted to the management of overweight and obese patients. No other healthcare organisation in Europe provides such a comprehensive range of obesity surgery and weight loss programmes.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(1248)

11 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very kind and helpful throughout

I was extremely well looked after proceeding surgery. My stay and the surgery was perfect. The nurses looked after me so well. They made sure all my information was followed and medication ready for discharge.
I’ve had check in calls. I’ve been really sick but I emailed and got a call immediately trying to assist me into feeling better.
I was really struggling. They were on hand to help me sort it out. I have felt truly looked after.

21 febbraio 2025
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Risposta di Healthier Weight

Thank you for sharing your experience. We're glad our team was there for you before, during, and after your surgery. It's wonderful to hear that our nurses and staff made sure you received the care you needed. We're always here to help you on your journey.

Valutata 5 stelle su 5

Healthier Weight Gastric bypass

I had my Gastric Bypass through Healthier Weight at the end of May 2024, and I have lost a total of 8 stone so far!
From the start of my journey in March 24 until now, the team at Healthier Weight have been very supportive and have always been helpful with any questions that I had.
I have to mention Jackie who has been amazing and encouraging and has given me great advice throughout my journey.
I would highly recommend using Healthier Weight.

21 febbraio 2025
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Risposta di Healthier Weight

Hi Jayne

Thank you for your lovely words, congratulations on your amazing results, glad we have been there for you throughout your journey.

We will ensure your message is passed onto Jackie.

Warmest Regards
HW

Valutata 5 stelle su 5

Gastric Bypass

Excellent company to do business with. Professional, friendly and very informative. Nothing is too much trouble, all queries and questions answered in a professional and easy to comprehend manner. Felt totally at ease by the time I had my operation. Highly recommend.

31 gennaio 2025
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Risposta di Healthier Weight

Hi Tina
Thank you for your review
We always try and ensure patients have a smooth journey, before, during and after surgery.
So it's great to hear you felt at ease and that we have been there for any questions or queries you've had so far, we wish you well with your weight loss journey.

Warmest Regards
HW

Valutata 5 stelle su 5

Finest Customer Service

This company have been excellent. From start right up to today they have done everything exactly as promised. Customer service at its very best. They don't just want your money to then disappear, they truly care about you.

31 gennaio 2025
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Risposta di Healthier Weight

Hi Mandy
Thank you for your kind review.
We as a company take pride in our aftercare to patients and are always here if needed
We wish you all the success on your journey
Warmest Regards
Healthier Weight

Valutata 3 stelle su 5

A hit a little and miss

A company that is very good pre-op, however post-op, don't follow up or support their patients enough. I feel quite let down after the money spent with them. Their answer is to use the app, but absolute minimal support is sort offered by random telephone calls. My own GP was more support.

29 gennaio 2024
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Risposta di Healthier Weight

Thank you for your recent feedback. We're sorry to hear that you haven’t been satisfied with your aftercare thus far.
Our Patient Support and Nursing Teams make it a priority to contact all patients within the scheduled timeframes. While the Healthier Weight app is a valuable tool for post-operative support, we also understand that some patients prefer more direct communication. We want to assure you that our open-door policy is in place, and you are always welcome to reach out to our team during working hours for any further assistance.
If you need immediate support, please don’t hesitate to contact us via phone or email. Remember, you are a patient for life, and even after your two-year scheduled follow-ups, we are here to offer guidance and assistance whenever you need it.
Warmest Regards,
HW

Valutata 5 stelle su 5

From start to finish I've had a great…

From start to finish I've had a great experience. In particular the follow up calls were great. And any questions I had were answered.....thanks for all your help

19 dicembre 2023
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Risposta di Healthier Weight

Hi Paul
Were glad to hear you are happy with our service and support given, thank you for the review.
Warmest Regards
HW

Valutata 5 stelle su 5

I am very happy with all the support…

I am very happy with all the support from Healthier Weight. The hospital care and surgeon were also amazing!

19 ottobre 2024
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Risposta di Healthier Weight

Hi Mandy
Thank you for your review, we are excited to support you throughout your journey.
Warmest Regards
HW

Valutata 5 stelle su 5

Couldn't have hoped for better service.

Was extremely nervous as anyone going for life changing surgery will understand. Traveled far from home to have the surgery by myself. The team at Burcot Hall were absolutely incredible, looking after me so well I didn't feel troubled at all. They couldn't do enough for me, made me comfortable. If anyone is thinking of using Healthier Weight and in particular the team at Burcot Hall, I can't recommend them enough. Since my op, the contact has been good, the team checking in to see how I am. If they can't get me on the phone as I work away they've followed up with emails until I get round to replying. I've been fortunate and have suffered no ill effects which has been great, the path ahead for looks much more positive now and Healthier Weight played a huge part in helping me see things that way. Thank you Healthier Weight, keep up the good work!

6 ottobre 2024
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Risposta di Healthier Weight

Hi Susan
Thank you for your review.
It's great to hear you had a positive stay at the hospital and great support form HW. We will feedback your comments to the relevant teams.
HW are just a phone call or email away for support if needed.
Warmest Regards
HW

Valutata 5 stelle su 5

Excellent detailed informative process

Excellent detailed informative process.
Very kind and polite MDT. Every step of the way I have received excellent information and explanation and I'm so excited to be having the surgery to empower me to start the next chapter of my life with my new health journey. To have such immediate accessibility to excellent physicians really is quite surreal! And I keep pinching myself because it is actually real. I'd 100% recommend Healthier Weight for your bariatric weight management journey.

14 novembre 2024
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Risposta di Healthier Weight

Hi Hannah
Thank you for your review, it's great to hear that you've had a brilliant start to your journey with Healthier Weight. We look forward to supporting you throughout this process!.
Warmest Regards
HW

Valutata 5 stelle su 5

I had my gallbladder removed recently…

I had my gallbladder removed recently by Mr Madhok consultant gastroenterologist and it went really well. Mr Madhok was reassuring, the operation was quick with no complication and my recovery is good so far.
The follow up from healthier weight was also very good , they were nice and answered all my questions pre and post op. I would 100% recommend

16 ottobre 2024
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Risposta di Healthier Weight

Hi Laura

Thank you for your lovely feedback about Mr Madhok. It is great to know we were able to answer all your queries pre & post op.

Warmest Regards
HW

Valutata 5 stelle su 5

100% from beginning to post-op care

From the enquiry stage to post surgery, the team were patient, knowledgeable and reassuring. The follow up care is second to none. Happy that I chose Healthier Weight.

30 luglio 2024
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Risposta di Healthier Weight

Hi Tracey

We are very proud of our aftercare, we take great pride in helping and looking after our patients through their Journey with us.

Thank you for choosing HW!.

Warmest Regards

Valutata 5 stelle su 5

Lizzy was so easy to speak with and…

Lizzy was so easy to speak with and made my experience with sorting out the app so easy. I'm so impressed with your call today what a lovely surprise. Thankyou so much for the unexpected gift . It is very much appreciated. What a wonderful team so glad to be back x

19 settembre 2024
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Risposta di Healthier Weight

Hi Andrea

Thank you for your lovely comments about Lizzy, we will feed this back to her.

Warmest Regards

HW

Valutata 5 stelle su 5

Video Conference (MS Teams)

My video conference with Heather was excellent. She explained everything in great detail. At the end of the meeting I had all the information I needed. Great experience.

18 settembre 2024
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Risposta di Healthier Weight

Thank you for your review, we will pass your comments onto Heather.

Warmest Regards
HW

Valutata 4 stelle su 5

Great follow up in first 2 weeks then…

Great follow up in first 2 weeks then nothing, missed 1 call on bank holiday weekend that was 10 days ago, no call since
Surgeon and hospital were great

5 agosto 2024
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Risposta di Healthier Weight

Hi Jennifer,

Thank you for your review – you are welcome to contact us via text, email, phone, or our app anytime. If you ever miss a call in future, please do let us know so we can arrange to call you at a time that suits you best.

Warmest Regards,

HW

Valutata 5 stelle su 5

Gallbladder removal

I had my gallbladder removed on the 25th August at Burcott Hall hospital. This was arranged for me by my health co-ordinater Heather from the healthier weight group. She was lovely to speak to and put me at ease from the first point of contact. A date for the surgery was given to me immediately with a link containing my surgeons details.
After reading a few negative reviews I was a little nervous as to what to expect but I can now say that this is one of the best hospitals I have had treatment in. My surgeon Mr Daskalakis was very understanding and addressed all my concerns. The staff are phenomenal 👏 so supportive and caring. They went above and beyond and I can't thank them enough.
Many thanks to the healthier Weight group for making all the arrangements for me.
Many thanks
Tasina khan.

25 agosto 2024
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Risposta di Healthier Weight

Hi Tas,

We appreciate that you took the time to write this review – we are thrilled that you were happy with your experience with us. We have passed your feedback to the relevant team members now.

Warmest Regards,

HW

Valutata 5 stelle su 5

I did a good choice choosing them

My experience was a very good one thanks to the stuff they are all kind and helpful . The surgeon was a very good one that i was able to go back to my normal life 3 days after surgery without any pain

3 agosto 2024
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Risposta di Healthier Weight

Hi Hidaya,

Thank you for your kind words – we will pass this feedback to the relevant team members.

Warmest Regards,

HW

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