healistic.net Recensioni 

47
TrustScore 4 su 5

4,2

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

As a student living in London, getting sick while away from home is the worst. I tried Healistic recently and it was a game-changer. The app is incredibly smart and easy to navigate. Having my medicat... Leggi di più

Valutata 1 stelle su 5

I am frustrated with the sudden and excessive price hikes at Healistic. I understand that pharmacies need to make a profit, but the current markups feel completely unreasonable, especially... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Extremely helpful customer service! DPD went to the wrong address with some medication I needed quite urgently. I phone Healistic, got through immediately, and was helped by Sabiha who arranged for DP... Leggi di più

Valutata 5 stelle su 5

I was so desperate for the oral spray, which i could not find nowhere in any pharmacy, i tried to give a go to Healistic, i downloaded the app in the morning and ordered as soon as the pharmacy open... Leggi di più

Dettagli dell'azienda

  1. Servizio di corriere e consegne
  2. Azienda di software

Scritti dall'azienda

Digitising Prescriptions. Delivering Health. Healistic is redefining the future of private healthcare with an easy-to-use, digital prescription platform built for speed, security and efficiency. Designed to empower doctors and improve the patient journey, our platform allows clinics to issue private e-prescriptions in just seconds - while patients receive their medication straight to their door, within hours. From prescribing to delivery, Healistic allows private doctors to provide more secure and streamlined healthcare for their patients.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

47 recensioni

5 stelle
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1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,2

Tutte le recensioni

(47)

30 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Unreasonable pricing

I am frustrated with the sudden and excessive price hikes at Healistic. I understand that pharmacies need to make a profit, but the current markups feel completely unreasonable, especially when patients are locked into using their nominated pharmacy.

To put it in perspective, last month I paid £15 for 30x 300mg Quetiapine and £15 for 30x 50mg. This month, the prices shot up to £23.87 for the 30x 300mg and £28.88 for 60x 50mg. Ok, so it didn’t shoot up in the case of the 50mg tablets…but I am taking into account the trade price, which quite frankly doesn’t justify such a high markup.

Having checked the AAH trade prices, a box of 60x 300mg is roughly £6.76, and 60x 50mg is about £10.56. Marking up a medication this aggressively, while also adding a £3.50 delivery charge on top, feels completely unjustified.

The most frustrating part is that patients cannot simply take their e-prescription to another, more reasonably priced pharmacy.

When you are forced to use a specific pharmacy, there needs to be a much higher standard of fair pricing and transparency.

If Healistic sorts out their pricing, then their service would be a solid four stars.

Edit: Downgraded to 1* based on the poor reply. The prices quoted above are actual wholesale prices.

19 giugno 2026
Non scritta su invito
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Risposta di healistic.net

Thank you for taking the time to share your feedback. We're sorry to hear about your frustration and appreciate you highlighting your concerns.

We understand that price increases can be disappointing, particularly for long-term medications. While the BNF and other online resources provide indicative pricing, it does not always reflect the actual market conditions that pharmacies experience and can often lag by several weeks and even months. Medicine prices have been extremely volatile over the last few months due to a number of factors affecting international and domestic supply. Unfortunately Quetiapine is one of these experiencing ongoing supply issues, which have affected procurement costs across the market.

In addition to the cost of the medication itself, pharmacies also incur dispensing, procurement, storage, regulatory and delivery costs, all of which are considered when setting our prices. We continually review our pricing to ensure it remains sustainable while maintaining a reliable service for our patients.

We appreciate your comments regarding transparency and will take this feedback on board as we continue to improve our service. Thank you again for your feedback, and we're pleased to hear that aside from the pricing concerns, you have been happy with the service we provide.

Valutata 3 stelle su 5

The FAQs are unclear

The delivery itself was fine and arrived within the annointed time band.

The FAQs are unclear as to whether or not the individual prescription recipient needs to be present and needs to present identification or a code in order to receive the prescription. I certainly gained that impression. So I took a day off work. Before I got to the door, the package had already been dropped off and was the in hands of someone else from the house, not even a family member and not of the same gender. So either clarify your policy or have an FAQ to deal with the ambiguity. I would’ve just left my drivers license, but even that wasn’t asked for. Slightly baffling.

1 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent

Excellent. 5⭐+ service delivery, packaging, everything top-class. Extremely happy, and prices extremely cheap

15 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Disappointed First time using the service

First time using the service, was given one cost of £18.50 and then £90- then the website would not give me any delivery slots! Said none were available.
Had to book an emergency appointment via by GP - very lucky to be seen so quickly as we are at crisis point with my 16yr old daughter.

31 marzo 2026
Non scritta su invito
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Risposta di healistic.net

Thank you for your review, Sally. As previously discussed, the price difference occurred due to an error in your postcode entry, where the letter “O” was entered as a zero. This caused the system to recognise the address as an international postcode, which affected the delivery cost.

For future orders, please ensure your address is entered correctly, and we’ll be more than happy to provide you with our usual competitive pricing and efficient next-day delivery service.

Valutata 5 stelle su 5

Great customer service

I had missed the scheduled delivery of my medication on Saturday and DPD sent it back to healistic (which took 2 days). However, when I contacted customer service on the Tuesday, they were able to send the medication to me on Wednesday morning via next day special delivery! The man on the phone was very kind and asked how soon I needed my medication and my delivery preferences to ensure I get it on the Wednesday. Brilliant service :)

18 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Hooray Healistic

There were some logistical glitches due to third-party actions and yet the Healistic Team kept calm and problem-solved my urgent order and kept me updated with swift replies.

18 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

A Lifesaver for London Students

As a student living in London, getting sick while away from home is the worst. I tried Healistic recently and it was a game-changer. The app is incredibly smart and easy to navigate. Having my medication delivered straight to my door meant I didn't have to drag myself to a pharmacy while feeling miserable. Honestly, the service is way more specialized and reliable than the Uber Eats/Boots partnership. I can’t recommend it enough!

20 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Efficient and dependable service

My experience with Healistic has been phenomenal from start to finish. The product is very intuitive, making the ordering process seamless. I particularly appreciated the transparent communication and the prompt delivery. If you’re looking for a reliable prescription delivery service, this is a great choice.

8 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Outstanding service

Outstanding service – fast, reliable, and genuinely stress-free

I’ve had an excellent experience with healistic. From start to finish, the process is incredibly smooth and well thought out. Ordering prescriptions is simple, communication is clear, and delivery is fast and reliable.

11 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great job

Well done, great job, I am happy to use healistic 🙏 keep on going

3 gennaio 2026
Non scritta su invito

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