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Hbada Recensioni 

43
TrustScore 3.5 su 5

3,4

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Valutata 5 stelle su 5

It's been a great experience for me. The several recline positions have been worth it for me, as well as the many handrest adjustments. I initially did not understand some of the adjustme... Leggi di più

Valutata 4 stelle su 5

I have to admit delivery and setup was really quick, didn’t spend much time. The chair itself is good. One weak point is the headrest, it is very weak and it moves only by dusting the chair. Every tim... Leggi di più

Valutata 1 stelle su 5

I ordered a chair from this outfit, but changed my mine within an hour of ordering after reading reviews of the product quality (unfortantly also the customer services and refunds process too). Cu... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I've been using the Habda chair for a while now, and I'm very pleased with it. It's really comfortable, even after sitting for several hours, and the overall support is excellent.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

43 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,4

Tutte le recensioni

(43)

33 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Latest Experience

I liked the chair a lot and this was my 2nd chair in the last 12 months. Amazing luxurious experience. There was a small glitch in the product but the customer services has resolved it. Many thanks for making a satisfactory customer.

19 aprile 2026
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Risposta di Hbada

Dear Customer,

Thank you for your feedback.

We are truly sorry for the poor experience you had with our product.

Please kindly check your email inbox (and spam/junk folder, just in case) – we have sent you a compensation proposal regarding the usage issue you raised.

We deeply appreciate your patience and the opportunity to make things right.

Thank you again for bringing this to our attention.

Best regards,
The HBADA Team

Valutata 3 stelle su 5

Broken main support, no spare parts

Update: The chair was gifted to me so I had no receipt. Them being unable to provide spare parts for a chair went off production 2 yrs ago is not pleasant. Also, it took ‘only’ 54 e-mails to get a partial refund but hey, I’m happy with the result. Thanks team Hbada.
I’ll keep the review at 3 stars as it’s crazy how the chair failed at first place.

I have a J501 chair. It literally collapsed around strut bracket. First deformed then weld snapped.
Emailed them for spare parts but they haven’t been able to find even a part number for more than a month.
Update: after 2 months of back and forth they said parts are not available and I should use their 10% off and buy another horrid chair from them.

15 aprile 2026
Non scritta su invito
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Risposta di Hbada

Hi there,
Thank you for your patience.
We have sent you an email with our partial refund proposal regarding the issue you experienced. Could you kindly check your inbox (and spam/junk folder, just in case)?
We are truly sorry for the inconvenience this has caused you. Please know that we deeply value our customers' feedback, and we are always working to improve our product and service experience.
Thank you again for helping us get better.
Best regards,
The HBADA Team

Valutata 1 stelle su 5

Worst company ever

Had to go on a 6 month long court case to get a refund they owed me. Worst company ive ever dealt with.

13 novembre 2025
Non scritta su invito
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Risposta di Hbada

Dear Customer,

We are truly sorry to read about your experience. 🙏

We understand your frustration, and we regret that the process took far longer than it should have. That is not the experience we aim to provide, and we are sorry for the time and effort this has cost you.

Your feedback is valuable to us — we are taking it seriously and will continue working to improve our service.

Thank you for sharing your thoughts with us.

Best regards,
The HBADA Team

Valutata 1 stelle su 5

Serious safety & return issues

After just 2 days of normal use, my HBADA E3 Ultra chair suffered major structural failure - one of the main legs broke off, making the chair unsafe and completely unusable. This is unacceptable for a product in this price range.

HBADA agreed to a full refund and free collection, but then repeatedly failed to arrange the pickup, missed confirmed collection dates, and avoided providing courier details or tracking. Communication was inconsistent and required constant chasing, with vague promises and delays.

I eventually had to raise a bank dispute to protect my refund. Based on my experience, I would strongly warn others to be very cautious — the product quality and after-sales support are not reliable.

5 dicembre 2025
Non scritta su invito
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Risposta di Hbada

Dear Customer,

We are truly sorry to read about your experience. 🙏

We understand your frustration, and we regret that the return process did not go as smoothly as it should have — especially after you experienced a safety issue with the chair. That is not the experience we aim to provide, and we are sorry for the time and effort this has cost you.

Your feedback is valuable to us — we are taking it seriously and will continue working to improve our service.

Thank you for sharing your thoughts with us.

Best regards,
The HBADA Team

Valutata 1 stelle su 5

The proFaulty product and terrible service. Do not engage with Hbada!duct arrived with visible marks…

The product arrived with visible marks and dents. I have contacted Hbada within the first few days of receiving the product, and I have not received a response for over a week.

Faulty product and terrible service. Do not engage with Hbada!

13 dicembre 2025
Non scritta su invito
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Risposta di Hbada

Dear Customer,

We are truly sorry to read about your experience.

We understand your frustration, and we regret that you did not receive the timely support you expected. That is not the level of service we strive for.

Your feedback matters to us, and we have taken it as a reminder to improve both our service and the overall customer experience.

Thank you for sharing your honest thoughts with us.

Best regards,
The HBADA Team

Valutata 1 stelle su 5

Worst product design

Worst product design & customer service... I requested to return the chair on the same day it arrived. It has been two weeks, and they still have not provided a return instruction.

14 dicembre 2025
Non scritta su invito
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Risposta di Hbada

Dear Customer,

We are truly sorry to hear about your experience, and we completely understand your frustration. 🙏

We regret that your return request has not been handled as promptly as it should have been. That is not the level of service we aim to provide.

Your feedback matters to us, and we have taken it as a reminder to improve both our service and the overall customer experience.

Thank you for sharing your honest thoughts with us.

Best regards,
The HBADA Team

Valutata 1 stelle su 5

I purchased an Hbada P3 chair

I purchased an Hbada P3 chair, convinced also by the fact that it was listed on the website as “in stock” and ready to ship. However, after completing the payment, I never received any further communication. I had to reach out to customer support myself to get an update, and only then was I informed that the product was actually out of stock and would not be shipped for next 3 weeks. Month of waiting, without anyone bothering to notify me.
I find this behavior highly unprofessional. If an item is not available, it should not be shown as “in stock.” This practice misleads customers. After i finally got the package It turned out that instead of the P3 chair, I received a completely different product than I ordered—a brown sofa. I contacted customer service, but unfortunately, they ignored my requests to send the correct product. I'm currently left without any assistance.

1 ottobre 2025
Non scritta su invito
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Risposta di Hbada

Dear Customer,

We are truly sorry to hear about your experience — and we completely understand your frustration. 🙏

We regret that your order did not go as expected, and that the process from purchase to delivery has been such a difficult one for you.

Your feedback matters to us, and we have taken it as a reminder to improve both our service and the overall customer experience.

Thank you for sharing your honest thoughts with us.

Best regards,
The HBADA Team

Valutata 5 stelle su 5

Perfectly comfortable

Perfect width and height (including adjustable headrest) for me. Seat that should last, unlike the fake leather on my previous chair.

Very comfortable (some 3 months use to date) whether leaning forward or sitting back.

11 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Horrendous Customer Service!

Can’t comment on the chair I purchased as it was damage when delivered so wasn’t put together, but what I can comment on is the horrendous customer service I had, if you can call it that.
First off. Email sent to ask if I would accept a damaged chair and get a 10% discount, well no. I want what I paid for. Then apparently a replacement is out of stock, funny how I can order it online then! They then said they will only send a replacement part if it affected the use of the chair. I was literally gob smacked with that, it’s damaged.
Over four times promised that they will liaise with warehouse to get it collected, finally after 3 weeks of back and forth and now with a PayPal dispute open, they collected (not on the correct date saying that) so from start to finish took me nearly a month to send a chair back and PayPal to refund.
Not worth the hassle and in my opinion, I would go elsewhere to get a chair!

30 luglio 2025
Non scritta su invito
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Risposta di Hbada

Dear Customer,

We are truly sorry to hear about your experience — and we completely understand your frustration. 🙏

We regret that the process of resolving your case took far longer than it should have, and that our communication throughout was not as clear as it needed to be. We know this has been a time-consuming and disappointing experience for you.

Your feedback matters to us, and we have taken it as a reminder to improve both our service and the overall customer experience.

Thank you for sharing your honest thoughts with us.

Best regards,
The HBADA Team

Valutata 2 stelle su 5

Bought the P5

Bought the P5, and I didnt like it.
Customer support Was fine at first and finally decided on giving me a return label. I haven't recieved the return label yet, and no one is answering me on their Email.
It's been a week since i've heard from them.

20 agosto 2025
Non scritta su invito
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Risposta di Hbada

Dear Customer,

We are truly sorry to hear about your experience — and we understand your frustration. 🙏

We regret that your return process has not gone as smoothly as it should have, and that you haven't received the support you were expecting.

Your feedback matters to us, and we have taken it as a reminder to improve both our service and the overall customer experience.

Thank you for sharing your honest thoughts with us.

Best regards,
The HBADA Team

Valutata 1 stelle su 5

Got scammed

Got scammed. No one replies on their discord, on their email addresses on their site and even on instagram.

Paid 240 euros for a chair and so at the end of the day no response still waiting and yea... big scam don't buy please.

2 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Hbada chair review

So many problems with the chair i received, firstly the arm rest is secured into place with 3 screws but 1 hole did not have any thread to screw into so therefore a manufacturing fault, the other thing that stood out was how badly the Hbada badge on the back was glued on, it was so bent and off putting to look at, avoid if you have OCD.
Other issues i found was the picture on the website is misleading with way more chrome on the picture than on the actual chairs, they also don’t picture the ugly adjusting arm in their pictures and i can now see why as it looks cheap and easy to break.
I contacted Hbada and explained my concerns but after nearly 3 week I’ve not had a reply.
I left a review on the website which im sure will never appear but either way still no response.
After living with the chair for a few weeks now i have more complaints, the headrest will not secure in its extended position as soon as i rest my head it will retract into its most reclined position with no way to secure. i'm 6.3 and still the arm rest is too wide to comfortably rest my arms on and the back rest it its upright position is slightly reclined so you find yourself only using the lumbar support to sit upright.

It’s a comfortable chair built with good materials but that the only positive thing i can really say about it.

Jason

1 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

There chair is absolutely awful…

There chair is absolutely awful complete waste of money I am furious I wasted my money on this chair now I’m out of pocket because I had to pay someone to build it for me. You can find better quality from a random budget £50 chair.

16 ottobre 2024
Non scritta su invito

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