Hat Heaven Recensioni 155

TrustScore 4 su 5

3,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Hat Heaven always has great quality inventory and restock items that are in high demand. They have large selection of fitted caps with a great rewards program to earn discounts on products. Orders a... Leggi di più

Valutata 5 stelle su 5

I don't shop any where else because Hatheaven.com has all the special hats nobody has and they always fit perfect and quality is outstanding. I always have a unique hat nobody has and they want. The... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Ordered a hat that was ill fitting- defective sizing. Contacted them to return it for a refund via their web form, no response. Called the number listed on their site and someone answers and says that... Leggi di più

Valutata 5 stelle su 5

Best hat store ever always great deals love the loyalty program and you guys always have the best exclusives love the retro logos and old school designs you guys make!!!

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di cappelli
  2. Negozio di abbigliamento sportivo

Informazioni su Hat Heaven

Scritti dall'azienda

** WE ARE NOT AFFILIATED IN ANY WAY WITH HAT HAVEN. **

Established since 1986, Hat Heaven designs premium headwear which includes sports hats and caps. We make it a priority to reflect current and future fashion trends onto our hat designs, pulling influences from streetwear, footwear, and pop culture.

We offer a wide range of uniquely inspired caps, many of them original to Hat Heaven, and you can find MLB baseball hats, NFL hats and snapbacks, NBA caps & college sports fan hats among our products. Check out our online store and get yourself a fashionable sports hat today!

Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

155 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 31% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 1 stelle su 5

do not waste your $$

yep , I fell for the ' cool hats on my social media feed ' trap . At least I ordered just one , they said 15 days , 20 days later no response . Im expecting the "cheap hat that looks nothing like the ad " if anything save your money , or better yet go on ebay , find the hat you like from a 100 % seller and it arrives as promised .

6 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

BEWARE return policy- even if you paid for ‘worry free’ shipping

Ordered 2 hats, arrived much later than stated at time of purchase, both damaged and of very poor quality. To get a refund I would have to pay to ship them to China. I felt forced to accept a partial refund to remove the need to return them, but the hats are unwearable so this hassle has cost me money for nothing. I even paid the extra fee for ‘100% worry free shipping’.

Tempted to raise a dispute with my credit card company to get full reimbursement.

12 marzo 2025
Non scritta su invito
Logo di Hat Heaven

Risposta di Hat Heaven

Hi Aaron, apologies for the delayed response here. Our hats are manufactured in the United States, and we've seen an influx of reviews about a company with a very similar name (Hat Haven). If your review is for them, would you mind removing your review? If this experience was with us, please email us at customerservice@hatheaven.com, we would like to rectify your issues.

Valutata 1 stelle su 5

@emanuelknows1264

@emanuelknows1264
0 seconds ago
This place is a filthy dirty rip off!!! Do not buy anything from them unless you like throwing away hard earned money!!! The hats SUCK. Cheap poor quality. They show pics of quality hats stolen from reputable suppliers and send bootleg hats to customers!!! Run…not walk away from anything MYHATHAVEN!!?

26 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Scammers

Scammers, they products they send you is absolutely garbage. I bought 3 hats that in the picture looked great but when it arrived almost 2 months later it was crap, I mean not even a kid would wear it. Package done in a way that showed they didn't care and know they will get away with it. Another thing, they make it look like it's an American based company until you get the track order it's from China. Biggest thing they refund, they will offer you 15% refund.

19 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Just got my rip wheeler hat

Just got my rip wheeler hat. I would compare it to a dollar store item. Not worth the money I paid for it.

24 marzo 2025
Non scritta su invito
Logo di Hat Heaven

Risposta di Hat Heaven

Hey Gary, apologies for the delayed response here. We've been seeing an influx of reviews meant for a company called Hat Haven. We don't sell cowboy hats, so it would seem this is also the case here. Would you mind removing your review and leaving that with Hat Haven instead? We appreciate you in advance.

Valutata 1 stelle su 5

I ordered from my hat heaven and they…

I ordered from my hat heaven and they sent me something different that looked like it was from the dollar store. I contacted them after several days they tried to give me a partial credit and a credit to buy another hat. They are a scam company that’s hopes you won’t dispute the charges. Don’t buy from them.

21 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

I ordered a fedora hat and it came in a…

I ordered a fedora hat and it came in a small box when I pulled out the hat It was all bent up. My feather was missing. The brim was crooked and it had a plastic emblem sticking out of it. My Hat Heaven is misleading there customers hats are garbage. I will never buy from them again.

7 marzo 2025
Non scritta su invito
Logo di Hat Heaven

Risposta di Hat Heaven

Hey there, it looks as though this review was meant for Hat Haven. We don't sell Fedora hats. Would you mind removing your review if that's the case?

Valutata 1 stelle su 5

HORRIBLE!!

HORRIBLE!!! I ordered over $200 worth of hats in 01/2025, it is 03/03/2025 and I STILL have NOT received my items. There is no customer service number to contact only a email. I have sent a ton of emails requesting information about my items and all I get is a generic reply saying that my order is in route, with no tracking information..THEY ARE SCAMMERS

9 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Never got my hat

They advertised 7-10 business days delivery time, and they have taken 6 weeks with zero progress or updates. Repeated attempts to email them gave nothing but a generic auto-response contradicting their claim for 7-10 days by saying it’s 1-2 weeks for manufacturing and 1-2 to ship. Which is still 2 weeks less than I’ve waited so far with no update.

27 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Relieved a smashed hat due thier part…

Relieved a smashed hat due thier part not the shipping and was not as described. I have tried to get a refund but they are very hard to work with. It is obvious that they are Chinese and will not give a refund or replace it. They try to get you to except 20, 30 or 50%. I had to dispute the Charge. Numerous emails. Scam outfit. I would Not do business with them. Numerous others had the same experience. Scam, Scam, Scam.

20 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Hat was about 3 sizes to big

Hat was about 3 sizes to big. Hat band nothing like pictured. No customer service. Won't hold shape. Nothing like quality of the picture. My fault for not checking reviews first. Found out pictures are off other hat manufacturer web sites. Tried to contact my bank, they denied my claim before I ever got hat. Tried to cancel sale but customer service never returned calls or emails

25 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Be very very careful...

A couple of hours after paying for the hat, my paypal account was hacked. I thought I was buying legit company managing the front end and sourcing from China... and should have checked but I was just too tired...its looking pretty bad for them as the hack is within an hour or so and I didnt find out til today.
So after the notification arriving it was a couple of hours out from the "hassle free" insurance I paid for...right. THen I did a search and whoah have they got a bad rep. So here I am after 4 calls to paypay and getting cuttoff every time...

7 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Total trash

I bought a supposed Indiana Jones hat the was not only the wrong color but also not anywhere close to an Indy hat, just a sorry looking hat in a fedora shape. These people are scammers and should not be allowed to sell on the internet. In fact, they should be arrested for fraud and false advertising.

9 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

If I could leave zero stars for this…

If I could leave zero stars for this scam artist company, I would. DON'T BUY ANYTHING FROM THIS COMPANY! Read the reviews, 100% bad and evil: website steals images from other sites to sell cool looking hats, then they take a super long time to ship from China, and what you get are cheap costume hats that look NOTHING like what you ordered. Customer service is another scam. YOU WON'T GET YOUR MONEY BACK. They have figured out how to take your money and even PayPal can't help you.

30 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

DO NOT BUY FROM MYHATHEAVEN

If I could give a 0 star review I would do -5. They are absolutely crap. False advertisement. Ordered a cowboy hat that was supposed to be 5 3/4 tall shipped in a 4 inch tall box with zero protection. Advertising fast shipping must have used a carrier turtle and that’s an insult to the turtle. Brim was visibly unevenly cut on the front and rear, must have Stevie Wonder and Ray Charles cutting them out of whatever bs material they found to make them out of feelings like old recycled cardboard that was wet dried and then rewet. Visible stitching all the way around the crown that doesn’t even match the color of the hat. And from what I’ve read they are not known for issuing refunds. So that was a complete waste of $70.

21 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Scam company bait and switch snake oil salesman

If I could give a zero star I would please do not order from this company. They are a scam company. It takes them at minimum 60 days to send the cheap material hat that looks nothing like the ones pictured. They are bait and switch organization. They show you a good quality hat and send you a cheap felt hat that looks nothing like the picture

27 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

I ordered two different cowboy hats

I ordered two different cowboy hats. What I received were to two hats almost identical and nowhere near what ordered. Now they’re offering 15% return & discount on next order & going back & firth. It apparently they have no intention of refunding my money.

15 gennaio 2025
Non scritta su invito

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