I would like to thank Steven for the excellent customer service he provided. From the moment I came into the store, he was friendly, professional, and genuinely willing to help. He went above and be... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had a fantastic experience thanks to a young gentleman named Liam who went above and beyond from start to finish. He was friendly, knowledgeable, and genuinely interested in helping me find the... Leggi di più
L'azienda ha risposto
Great service all round. John the warehouse manager in Tralee is particularly brilliant. Really went above and beyond
L'azienda ha risposto
Ordered washing machine online for pick up, received an email order was ready. When arrived at the store was told warehouse was closed and had to wait for one hour to receive my washing machine.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Negozio di mobili per camere da letto
- Negozio di telefoni cellulari
- Negozio di computer e accessori
- Negozio di casalinghi
- Negozio di lavatrici e asciugatrici
Informazioni su Harvey Norman Ireland - Tralee
Scritti dall'azienda
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Scritti dall'azienda
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Informazioni di contatto
Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Irlanda
- 066 7164900
4,4
Eccellente
208 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very helpful knowlegable staff and…
Very helpful knowlegable staff and pleasant to deal with
3 giugno 2026
Risposta di Harvey Norman Ireland - Tralee
Hi Elizabeth,
We appreciate your feedback. We are so glad our staff was helpful, knowledgeable, and pleasant!
Many thanks,
Katie.
So rude at the photo shop
So rude at the photo shop. A little bit of customer service would go a long way.
10 giugno 2026
Non scritta su invito
Risposta di Harvey Norman Ireland - Tralee
Hi Maeve,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
it was the best price in Ireland
7 giugno 2026
Risposta di Harvey Norman Ireland - Tralee
Hi Thomas,
We are glad you found our pricing to be excellent in Ireland. We appreciate your positive feedback.
Kind Regards,
Kevin
I would like to thank Steven for the…
I would like to thank Steven for the excellent customer service he provided. From the moment I came into the store, he was friendly, professional, and genuinely willing to help. He went above and beyond to assist me, kept me informed throughout the process, and made what could have been a stressful situation much easier to deal with.
It's rare to come across someone who is so dedicated to helping customers and ensuring they have a positive experience. Steven's patience, understanding, and commitment to great service really stood out, and it is very much appreciated.
A credit to Harvey Norman and an example of outstanding customer care. Thank you, Steven!
8 giugno 2026
Non scritta su invito
Risposta di Harvey Norman Ireland - Tralee
Hi Danielle,
We're delighted to hear about your excellent experience in our store. It's wonderful to know that our team member was friendly, professional, and went above and beyond to assist you, making a potentially stressful situation much easier. We appreciate you acknowledging their dedication and commitment to great service. Thank you for your positive feedback!
Kind Regards,
Kevin
Great service all round
Great service all round. John the warehouse manager in Tralee is particularly brilliant. Really went above and beyond
1 giugno 2026
Risposta di Harvey Norman Ireland - Tralee
Hi Denis,
We're so happy to hear you had such a positive experience with us! We appreciate you sharing your kind words.
Kind Regards,
Kevin
Mobile phone issueHad problem with transferring phone…
Had problem with transferring phone number. Thomas and colleagues in Tralee store couldn't have been more patient and helpful. Excellent customer service!
26 maggio 2026
Risposta di Harvey Norman Ireland - Tralee
Hi Anne,
We are so glad to hear our team provided such patient and helpful service with your phone number transfer. Thank you for your kind words!
Kind Regards,
Kevin
Risposta di Harvey Norman Ireland - Tralee
Hi Mary,
We’re glad to hear that you had an efficient service. Thank you for your feedback!
Kind Regards,
Conor
Bought a tv for collection
Bought a tv for collection. Was dealt with very quick. Good service
25 maggio 2026
Risposta di Harvey Norman Ireland - Tralee
Hi Eoin,
We're glad your TV collection was quick and efficient. Thank you for the positive feedback!
Kind Regards,
Conor
Had an issue with a phone I bought
Had an issue with a phone I bought, the company wasn't very helpful, however Stephen got me sorted quickly. Very happy with Harvey Norman's response in particular Stephen, thank you
16 maggio 2026
Non scritta su invito
Risposta di Harvey Norman Ireland - Tralee
Hi Linda ,
We are glad to hear that a team member was able to resolve your phone issue quickly. Your feedback is greatly appreciated.
Kind Regards,
Kevin
Terrible service
Ordered washing machine online for pick up, received an email order was ready. When arrived at the store was told warehouse was closed and had to wait for one hour to receive my washing machine.
17 maggio 2026
Risposta di Harvey Norman Ireland - Tralee
Hi Kamile,
We appreciate you sharing your experience. We are truly sorry for the extended wait time you encountered. We are reviewing our pickup process to prevent this.
Kind Regards,
Kevin
Risposta di Harvey Norman Ireland - Tralee
Hi Mattia,
We appreciate your feedback. We are so glad you enjoyed our fast and friendly service!
Kind Regards,
Kevin
No problem with click and collect
Looked up the best deal I could get and I found it with Harvey Norman’s
Did click and collect and had no issues
10 maggio 2026
Risposta di Harvey Norman Ireland - Tralee
Hi Maurice,
We're happy to hear that you found a great deal with us and that your click and collect experience was seamless. Thank you for sharing your positive feedback!
Kind Regards,
James
Easy to order and prompt delivery
7 maggio 2026
Risposta di Harvey Norman Ireland - Tralee
Hi Terry,
We appreciate your positive feedback; we are so happy ordering was easy, and our delivery prompt. Many thanks.
Kind Regards,
James
Stephen couldn't have been more helpful…
Stephen couldn't have been more helpful made the whole click and collect worth doing
4 maggio 2026
Risposta di Harvey Norman Ireland - Tralee
Hi Calvin,
We're happy to hear that the click and collect service was worthwhile, and that our team member was helpful. Thank you for your positive feedback!
Kind Regards,
James
I had a fantastic experience thanks to exceptional customer service from Liam
I had a fantastic experience thanks to a young gentleman named Liam who went above and beyond from start to finish. He was friendly, knowledgeable, and genuinely interested in helping me find the right option. I am not very computer savy however Everything was explained clearly, and he made the whole process smooth and stress‑free.
It’s rare to meet someone who combines professionalism with such genuine care for customers. He is a real credit to the company, and I couldn’t be happier with the service I received. He ensured that our laptop was set up to meet our need. Many thanks also to Theo. Well done Harvey Norman Tralee
Highly recommended.
4 maggio 2026
Non scritta su invito
Risposta di Harvey Norman Ireland - Tralee
Hi Mary,
We're happy to hear about your fantastic experience. We appreciate your feedback regarding the team members' friendliness, knowledge, and genuine interest in helping you find the right option. It's great to know that everything was explained clearly and the process was smooth. Thank you for your recommendation.
Many thanks,
Katie.
I received the wrong item in my order
I received the wrong item in my order. I originally ordered the DJI Mic Mini, but instead I was sent the DJI Mic 2.
Please advise on how to proceed with returning the incorrect item and receiving the correct product I ordered.
The order also included a DJI Nano camera, and that item is fine.
29 aprile 2026
Risposta di Harvey Norman Ireland - Tralee
Hi Daryna,
We regret that you received the wrong item. Please contact our support team so we can help you with the return of the incorrect item, and ensure you receive the DJI Mic Mini you originally ordered. We appreciate your feedback. customer@support.harveynorman.ie
Kind Regards,
Kevin
Slow delivery
The appliance is great but it took over 3 weeks and multiple phone calls to arrange delivery which was very frustrating
20 aprile 2026
Risposta di Harvey Norman Ireland - Tralee
Hi Shelly,
We appreciate your feedback and are glad you like the appliance. We're sorry the delivery process was frustrating and took so long to arrange.
Many thanks,
Katie
Item arrived to the store even before…
Item arrived to the store even before estimated time. All went smoothly. Good job.
17 aprile 2026
Risposta di Harvey Norman Ireland - Tralee
Hi Dariusz,
We appreciate you sharing your feedback. We're so happy to hear that your item arrived at the store promptly and that everything went smoothly!
Many thanks,
Katie.
Easy to navigate website.
Easy to navigate website., easy to find what I wanted. Easy follow options to collect or deliver. Great product information. Great facility to compare products.
12 aprile 2026
Risposta di Harvey Norman Ireland - Tralee
Hi Ailish,
We're happy our website was easy to navigate, and that you could easily find what you wanted. We appreciate your positive feedback on our product information and comparison tool.
Many thanks,
Katie.
Risposta di Harvey Norman Ireland - Tralee
Hi Olena,
Thank you for taking the time to leave this review. We are delighted to hear you are happy with your product. Please do not hesitate to contact us if we can assist you further.
Kind Regards,
Kevin
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.