Purchased an induction hob today. Was given very helpful and knowledgeable advice by Abbie D. Later when registering the item I encountered issues trying to access the manufacturers extended warranty.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Purchased an induction hob today. Was given very helpful and knowledgeable advice by Abbie D. Later when registering the item I encountered issues trying to access the manufacturers extended warranty.... Leggi di più
L'azienda ha risposto
The delivery guys John and Brendan rang to give notice of their arrival and were quick and efficient and put the items in place . They removed all packaging and were nice lads to deal with.
L'azienda ha risposto
Thank you very much to Sophie in the Fonthill branch who was a great source of advice and help with choosing a new vacuum cleaner. I’ve been looking online for weeks and was bamboozled. She gave me ho... Leggi di più
L'azienda ha risposto
Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descri... Leggi di più
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Scritti dall'azienda

Scritti dall'azienda

Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, Irlanda
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Prompt, efficient and pleasant service at the click and collect desk.

Risposta di Harvey Norman Ireland - Fonthill
Purchased an induction hob today. Was given very helpful and knowledgeable advice by Abbie D. Later when registering the item I encountered issues trying to access the manufacturers extended warranty. I rang the shop and the phone was answered by Abbie who completed the registration on my behalf. Top class customer service. Harvey Norman will be my first stop when purchasing future appliances.

Risposta di Harvey Norman Ireland - Fonthill
Great communication and prompt delivery 👍

Risposta di Harvey Norman Ireland - Fonthill
The delivery guys John and Brendan rang to give notice of their arrival and were quick and efficient and put the items in place . They removed all packaging and were nice lads to deal with.

Risposta di Harvey Norman Ireland - Fonthill
Daniel and Adam were excellent, they were extremely professional and it was an absolute pleasure dealing with them, they couldn’t be more helpful!

Risposta di Harvey Norman Ireland - Fonthill
Great service- prompt and efficient installation, thanks Jovâh

Risposta di Harvey Norman Ireland - Fonthill
Bruno, on the TV section, was an absolute star!! He gave us very good, truthful advise and we found exactly what we wanted! Also, great selection and variety of TVs!

Risposta di Harvey Norman Ireland - Fonthill
Excellent service, the best I’ve received in years. Thank you to Chris who was so helpful and knowledgeable. We were a bit lost and he showed us around and explained everything to us.

Risposta di Harvey Norman Ireland - Fonthill
I was helped by a really helpful staff member called Lauren in the liffey valley store, she found a simple and cost effective solution to an awkward cable issue, and was lovely to deal with.

Risposta di Harvey Norman Ireland - Fonthill
Exceptional Customer Service from Nicole
I would like to sincerely thank Nicole at Harvey Norman, Fountain Hill, for her outstanding professionalism and customer service.
I recently ordered a bed, two bedside tables and a medium-firm Super King-size mattress. Unfortunately, a King-size mattress was delivered by mistake, leaving significant gaps at both the head and foot of the bed. With two young children aged four and five, this raised genuine safety concerns for our family.
When I contacted Nicole, she immediately apologised, listened carefully to our concerns and arranged for the correct Super King-size mattress to be exchanged and delivered on Friday.
Nicole has been exceptionally professional, courteous and helpful both in-store and over the phone. Her communication skills and the way she handled the situation were truly impressive.
Mistakes can happen, but exceptional customer service is demonstrated by how they are resolved. Nicole handled everything with professionalism and genuine care.
Thank you, Nicole. You are a real credit to Harvey Norman, and your outstanding service is greatly appreciated
Najib Majid

Risposta di Harvey Norman Ireland - Fonthill
Bought a robot hoover and mop from the fonthill store. Sophie was the name of the lady who helped me. Very knowledgeable on all the range and helped me make an informed decision. Very professional and I amazing customer service, very impressed with Sophie

Risposta di Harvey Norman Ireland - Fonthill
Thank you very much to Sophie in the Fonthill branch who was a great source of advice and help with choosing a new vacuum cleaner. I’ve been looking online for weeks and was bamboozled. She gave me honest and useful advice based on what I need which enabled me make a decision.

Risposta di Harvey Norman Ireland - Fonthill
Excellent customer service from Christine on online customer support.

Risposta di Harvey Norman Ireland - Fonthill
Thank you Leo and Anto for the delivery and installation

Risposta di Harvey Norman Ireland - Fonthill
Wonderful service received today in Fonthill shop from a very kind and attentive staff member named Geo. He was extremely helpful and made sure I received exactly what I needed. Highly recommended! Thank you again

Risposta di Harvey Norman Ireland - Fonthill
Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descriptions and she knew exactly what wanted and where it was. She was very competent in describing protection cover, care instructions, delivery options, etc. I came in looking for a recliner and ended up purchasing a sofa and a console as well as the recliner. When purchasing items in the future, I will definitely look for Gabi as I felt in good hands with her.

Risposta di Harvey Norman Ireland - Fonthill

Risposta di Harvey Norman Ireland - Fonthill
Id never use ur company again . Your after sales is a joke . Had a problem and when made a call to let yous know i was accused of causing the damage myself and still waiting on it to be resolved . I wouldent recommed ur company to anyone

Risposta di Harvey Norman Ireland - Fonthill
I bought a TV and electric fireplace in this branch. I was dealing with Lauren Langton and she was exceptionally good.

Risposta di Harvey Norman Ireland - Fonthill
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