Harvey Norman United Kingdom - Harvey Norman Boucher Road Recensioni 

290
TrustScore 5 su 5

4,8

Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR Belfast, Antrim, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Craig was brilliant, took us through the whole process, making sure that what we bought suited our needs, with a great sense of humour. The electrical store seems a lot bigger than Holywood exchange,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really refreshing to have a proper conversation with an industry expert who genuinely knew what they were talking about and had your best interests at heart! Alex made the whole process easy. Dedicate... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had the best shopping experience with Laurence at Harvey Norman. He was extremely helpful and knowledgeable. Nothing was too much trouble. He coped well with my mistake when I ordered a gas cooker... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went into Harvey Norman a few weeks ago to look for a sofa for our living room. Mark Mcallister could not have been better with us. No pressure just lots of information on the options available. He to... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Grande magazzino
  2. Negozio di biancheria da letto
  3. Negozio di computer e accessori
  4. Negozio di elettronica
  5. Negozio di mobili
  6. Negozio di divani

Scritti dall'azienda

With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.


Informazioni di contatto

  • Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR, Belfast, Antrim, Regno Unito

  • 028 9038 9600

4,8

Eccellente

TrustScore 5 su 5

290 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(290)

994 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Delivery guys were great

Delivery guys were great, lifts were not yet operational so it was hard work, a lot of furniture. Pleasant and friendly. Jolene was most helpful as we were buying furniture for a new apartment. Knowledgeable and so helpful

1 ottobre 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi N Magee,

We appreciate you taking the time to share your feedback. We're happy to hear that the delivery team was helpful and friendly. We're also glad that our team member was knowledgeable and supportive with your new apartment purchase.

Kind Regards,
Kevin

Valutata 5 stelle su 5

Recommended

I was able to follow my delivery with the app provided which was useful. The driver and his helper where courteous and carried the packages into my house as requested.

20 settembre 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Saunders,

We appreciate you taking the time to leave us this feedback. We're happy to hear that you found the delivery tracking helpful and that our team was courteous and helpful.

Kind Regards,
Kevin

Valutata 5 stelle su 5

Efficiency at its best!

Service from Paul at the store was really positive and he really suited our needs for cost and timing. The delivery guys were efficient and extremely polite. Exceptional efficiency from your teams. Definitely will use Harvey Norman Team again

20 settembre 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Phil,

We appreciate you taking the time to share your positive experience. We're happy to hear that our team members were able to suit your needs and provide efficient service. We value your feedback!

Kind Regards,
Kevin

Valutata 5 stelle su 5

The settee was delivered on time and…

The settee was delivered on time and put into position with no problem.
The deliverymen were very careful bringing it into the house.
So all in all a big thumbs up.

19 settembre 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Robert,

We appreciate you sharing your delivery experience. We are happy to hear that our team was punctual and careful while placing your settee. Thanks for your review!

Kind Regards,
James

Valutata 5 stelle su 5

Theresa was a fabulous help today and…

Theresa was a fabulous help today and it was greatly appreciated. I’m so pleased with my purchase.

13 settembre 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Alison,

We appreciate you sharing your positive experience. We're so glad to hear that you received such wonderful support and are pleased with your purchase.

Kind Regards,
Kevin

Valutata 5 stelle su 5

From start going into the shop and not…

From start going into the shop and not getting pushed to hard to buy but given good sound advice until the delivery all went well

12 settembre 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Frankie,

We're glad you enjoyed your experience, from the helpful advice to the smooth delivery. We appreciate you taking the time to share your positive feedback!

Many thanks,
James

Valutata 5 stelle su 5

Impressed with our 1st Harvey Norman purchase.

Our first purchase from Harvey Norman Boucher and the whole process has been very good. From the helpfulness of the sales staff by encouraging us to sample the product, to explanation of the different price points & brand qualities. The prices were competitive pitched against similar quality from suppliers within 15 mile radius. The sale price was confirmed despite our choice being out of stock. We were offered easy payments with an explanation of how this works. Once ordered we were given a realistic lead time and the items came earlier than anticipated. We were given several options for delivery to suit our availability. On the morning (06:30am) of delivery we received a text confirming the delivery for that day & given a link for live delivery times - which was brilliant meaning we could leave home to do messages without the worry of missing the delivery team. The delivery guys were easily the most pleasant, efficient and neatest I’ve experienced for a while. They first assessed the location in our home, then taking cognisance of our various furniture & pictures and such like carefully manoeuvred the items to ensure no damage. They opened the polythene again taking care they didn’t damage the contents, then gathered all packing & took it away. The whole process from entering Harvey Norman’s very well presented Boucher store to delivery of the items has been a great experience.

6 settembre 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi,

Thank you for taking the time to leave this review.

I am delighted to hear about your positive experience regarding your store visit.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Lillie

Valutata 5 stelle su 5

Glenn’s friendly attitude from the…

Glenn’s friendly attitude from the start excellent. He introduced himself and shook hands making me feel very relaxed and confident.
He explained everything about the leather and seemed happy to share his knowledge.

31 agosto 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Greg,

Thank you for taking the time to leave this review.

I am delighted to hear about your positive experience regarding your store visit.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Lillie

Valutata 5 stelle su 5

The two lads arrived right on time

The two lads arrived right on time. They were very friendly and professional. They had the corner suite in situ within 10 minutes. As good as you’ll get from any store. Excellent all round from Harvey Norman, suite arrived early and was kept informed of day of delivery, then a 2 hour window and then when they were almost here. Extremely efficient all round.

22 agosto 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi,

Thank you for taking the time to leave this review.

I am delighted to hear about your positive experience regarding your delivery.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Lillie

Valutata 5 stelle su 5

On time,respected my property,

On time,respected my property,
Efficiently assembled my bed frame and very polite.
Job well done 👏

22 agosto 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Ann,

Thank you for taking the time to leave this review.

I am delighted to hear about your positive experience regarding your delivery.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Lillie

Valutata 5 stelle su 5

Won’t order furniture anywhere else now!

The delivery personnel were professional, quick and extremely helpful. Really friendly guys.

From sale with Tricia in the Boucher Road store to delivery everything has been so easy and enjoyable

13 agosto 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Amber,

We appreciate you taking the time to leave us this wonderful feedback. We are so glad to hear that you had such a positive experience from start to finish.

Many thanks,
Katie.

Valutata 5 stelle su 5

Brilliant & Professional Delivery Service

Really impressed that I had a text morning of deliver with approx delivery time & Tracker system link was great to confirm time.
Delivery received at time given
Suite was packaged really well
2 delivery men were so pleasant & helpful & worked so promptly in putting suite & chairs together & testing electrics
Very very impressed & satisfied with the professional service today

Professionalism & Service in the store was excellent also at first when we bought & ordered & on return to confirm delivery date
Would def recommend
Thank you

8 agosto 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Carol,

We're happy to hear that you were impressed with our delivery service and the professionalism of our team. We appreciate you highlighting the efficient assembly and testing. Thank you for recommending us!

Many thanks,
Katie.

Valutata 5 stelle su 5

Good service

Prompt and efficient,pleased with quality of wardrobes. Fitted quickly, they look amazing. From ordering to completion very good.

7 agosto 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi James,

We're happy to hear that you are pleased with the quality of your wardrobes and our prompt service. It's great to know that you are delighted with the entire process. Thanks for your feedback!

Many thanks,
Katie.

Valutata 5 stelle su 5

Arrived on time

Arrived on time , excellent.

6 agosto 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Ian,

We're happy to hear that your order arrived on time. Thank you for your excellent feedback; we appreciate it.

Many thanks,
Katie.

Valutata 5 stelle su 5

Dining furniture delivery & set up

From the salesman Mark through to delivery & assembly, the whole purchase process was polite, efficient, sympathetic & professional. Everything promised ..... dates, times etc were met. Assembly was quick but precise. The whole process, from purchase tgrough to delivery took less than a week. Would definitely recommend

5 agosto 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Chris ,

We appreciate you sharing your experience. We're happy to hear that the purchase, delivery, and assembly process was polite, efficient, sympathetic, and professional. It's great to know everything promised was met and the assembly was quick and precise. We thank you for your recommendation.

Many thanks,
Katie.

Valutata 5 stelle su 5

Furniture delivery/build

The guys arrived on time and completed the job very efficiently.

5 agosto 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Bryan,

We're happy to hear that our team was punctual and efficient. Thank you for your positive feedback; we appreciate it very much!

Many thanks,
Katie.

Valutata 5 stelle su 5

Delivery messages totally accurate and…

Delivery messages totally accurate and delivery within minutes of estimate. Drivers could not have been more pleasant or careful. Very impressed!

2 agosto 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Philip,

We appreciate you sharing your delivery experience! It's great to hear the messages were clear and our drivers were pleasant and careful in your home. Thanks for your positive feedback.

Kind regards,
Sean

Valutata 5 stelle su 5

On time, quick and efficient.

Very friendly delivery staff. Extremely efficient.
Quick, careful delivery.

2 agosto 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Lorraine,

We appreciate you taking the time to share your feedback. We are so glad to hear you were pleased with our delivery team's efficiency.

Kind regards,
Sean

Valutata 5 stelle su 5

Mark in the Boucher Road store was very…

Mark in the Boucher Road store was very friendly and helpful. Tracker for delivery was great, no sitting around waiting all day! Guys were super friendly and efficient and had my suite put together in no time at all.

31 luglio 2025
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Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Helen,

We appreciate you taking the time to leave us this feedback. We're happy to hear that our team was helpful and friendly, and that you found the delivery tracker useful.

Kind regards,
Sean

Valutata 5 stelle su 5

Helpful and friendly.

Helpful and friendly.
Great service

29 luglio 2025
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Logo di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Risposta di Harvey Norman United Kingdom - Harvey Norman Boucher Road

Good morning,

We appreciate your kind words and are so glad you had a great experience with our service. Thank you!

Many thanks,
Katie.

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