We had a Harvey Jones kitchen fitted in 2016. Apart from an issue with the sink plughole that they refused to address at the time, we have been pleased with the kitchen. The built-in dishwasher now needs a new heating element ànd our engineer says the dishwasher has been fitted in such a way that it cannot be removed in the normal way for the repair to be carried out.
I’ve been phoning and emailing Harvey Jones for advice as to how to get the dishwasher out for over 3 weeks and have had no response at all.
It was an extremely expensive kitchen and the 10-year guarantee clearly covers the cabinetry being fit-for-purpose - but it seems their default position is to ignore complaints and just hope they go away.
I’m very disappointed and frustrated.

Our discovery session with David at Harvey Jones was truly inspiring. From the start, he brought such positivity, creativity, and enthusiasm to the conversation. He listened carefully to our ideas and preferences, then added his own thoughtful insights that made us see new possibilities for our kitchen design. David’s knowledge and attention to detail gave us total confidence that we’re in the right hands. We left feeling excited and energised about bringing our dream kitchen to life

My husband and I popped into Harvey Jones to look around the showroom with the simple expectation of assessing the Harvey Jones kitchen styles and quality. After meeting David in the Bristol branch, we left the showroom with mountains of helpful information and confidence that our space would be carefully considered for both function and design.
A discovery session was held and as always, David went above and beyond in meeting our expectations with both knowledge and design flare. The use of the space now as well as consideration for its future use was very insightful. This was followed up by a home visit that built on the ideas and plans to date. Our needs and budget were all carefully considered to provide a wonderful kitchen design that exceeded our expectations.
David’s efficiency and service provision has been outstanding leading us to place a deposit to continue to work with the company for our kitchen project in 2026.
Both my husband I would highly recommend popping into the showroom for a friendly, open and honest discussion about your kitchen requirements.

Not sure where to start with this review or which superlatives to omit.
I had decided not to use Harvey Jones because their nearest showroom was four hours away and I told Cleo this when she rang to enquire about my project. She immediately understood my concerns but effortlessly pivoted to explaining that a virtual call with David Gregory would cost nothing and that I would not regret it. If it were not for Cleo being so gently convincing, I would not have met David. Cleo suggested sending any ideas or plans prior to the call and I prepared a detailed briefing, if I am honest, to give David “enough rope” to misunderstand and get things wrong so I could go back to my original decision. David got nothing wrong at all and was able to navigate my themes with a professional approach and insight. David then drove the four hours to my home to see my kitchen in situ, keenly observing how me, my family and guests were using it. David was with me for nearly 6 hours during which time we established a collaborative approach to my kitchen issues and solved them. He then drove back. I had got pretty fed up and despondent trying to get the kitchen I knew I wanted as “bespoke” for most suppliers means you can choose what you want from the range they supply. I was delighted to discover that Harvey Jones is not like that. David was mindful of my budget and innovative and tireless in finding cost-efficiencies. Shout out to Scott too for his input here too. I genuinely feel that David is as excited about my new kitchen as I am myself – it’s like having my own personal expert on speed dial who finds solutions to everything and thinks outside the box. Don’t let another high end Kitchen supplier poach him!

The customer service we have received from David and Andrew has been outstanding throughout. They have taken time to fully understand our needs, make innovative and well-thought out suggestions, and ultimately, we have ended up with a kitchen design that has exceeded our expectations. We took time to consider a few different options, but the attention to detail, product quality, and the product knowledge continuously displayed by David and Andrew meant that we entrusted Harvey Jones to be the supplier of our next kitchen.

What can I say, from walking in and meeting Andrew, to discussing Ovens at midnight with David, these guys are incredible. David and Andrews enthusiasm from the outset was fabulous. No over the top Sales BS, genuine interest, care and thought from both throughout the whole process. I cannot recommend these guys enough!

We contacted Harvey Jones to spec a full kitchen refit for our listed period property which was in dire need of renovation after 40+ years. David Gregory was extremely generous with his time, visiting the location to discuss designs, offering multiple different layout routes and invariably bursting with enthusiasm and brilliant ideas. David was able to incorporate all of our goals into a cohesive design that suited our budget, and all (perhaps most impressively) within the space of a fortnight. Thoroughly recommended.

We’d decided that we treat ourselves to a new kitchen so popped into Harvey Jones on the start of a journey to finding what we wanted. We met David who spent a lot of time with us talking through our choices and options. We were made very comfortable and he was a delight to deal with. We decided there and then that we didn’t have to look any further. We have been incredibly pleased with our service so far . Thank you David

Designing a kitchen can be a daunting task, especially with the overwhelming number of choices available these days. We visited several kitchen companies, but none seemed quite right for us. Then, we walked past Harvey Jones in Clifton Village, assuming it would be out of our price range, but decided to pop in anyway.
That’s when we met Andrew, whose welcoming approach and thoughtful suggestions immediately caught our attention. Shortly after, we had the pleasure of working with David—and that’s when everything changed. The vision we had for our kitchen evolved into something far more exciting, original, and beautifully tailored to our home—something we could never have designed on our own.
David brought fresh ideas with an eye for detail, and an infectious enthusiasm that made the whole process genuinely enjoyable. He was also incredibly creative and flexible when it came to the quote, finding smart ways to bring everything within our budget without compromising on quality or design.
We couldn’t be happier with the experience, and we couldn’t recommend David and Andrew at Harvey Jones more highly. David’s support and commitment made what initially felt like an overwhelming process into something exciting and rewarding. We’re so happy that we decided to walk into Harvey Jones that day.

New Kitchen Design - Harvey Jones, 18 Princess Victoria Street, Clifton, Bristol. May 2025
We approached Harvey Jones, Clifton, to design and build a new kitchen for our ground floor flat in a Georgian house with high ceiling and incorporating four ionic columns as key features. David Gregory undertook the very challenging task of designing the kitchen whilst retaining/enhancing the character of the room. From the start of our many discussions David has been extremely helpful and has given excellent advice, so that we now have a design which meets our needs and will be installed next month. We are indebted to David for his patience and understanding of our requirements, his knowledge and design skills and for his professional approach which has led us to a satisfactory conclusion to the design stage of the project.
His colleague Andrew also made a positive and constructive contribution to this challenging project, for which we are most grateful.
Highly recommended.

At our meeting today to finalise details of our kitchen David Gregory went far beyond the call of duty in accessing the handles we needed, fulfilling promise on our fridge even though our choice was not on his list, and amending matters to meet our wishes
He deserves a five star rating overall even if the first design missed some of what we asked for - soon put right
He puts in a huge amount of effort for his clients

I was contemplating on a new kitchen and David Gregory came to my flat and spent some good time surveying the current lay out and giving advice and recommendations. He followed up with many emails and I felt in good hands. In the end I couldn't go ahead with the project as my work required me to go abroad. But thank you Harvey Jones Kitchen and David for their competent advice. much appreciated!

Was really impressed with the discovery session I had from David in the Clifton branch. I thought we had an impossible space to fit a kitchen in, but David managed to come up with some impressive solutions and suggestions. He clearly has a lot of knowledge and experience, as well as a keen eye for the technical and aesthetic elements of design.

We had a fantastic discovery session with Harvey Jones Kitchens in Clifton and must give thanks especially to David, our designer. His knowledge and passion truly stood out.

David went above and beyond, thoughtfully revisiting and improving our kitchen layout ideas, showing genuine enthusiasm and care for getting it just right. We appreciated how he balanced creativity with practicality, keeping our budget in mind while offering clever solutions. His personal, attentive approach made the whole process enjoyable and reassuring. It’s clear he genuinely cares about the design and the people he works with. We highly recommend Harvey Jones and David for anyone seeking a bespoke kitchen.

I had a Discovery Session with David today in the Clifton showroom . I went in very unclear about what our kitchen needed, and whether we could find the budget to do a bespoke kitchen . Within 10 minutes I knew that David really gets kitchens : he saw issues I hadn’t registered and offered solutions I’d never considered . Totally impressed with the time and attention he gave : he and Andrew stayed half an hour past their opening time to help me get the plan I needed . Cannot give enough stars for this level of customer care and service, and David does an amazing job to convince his clients to choose Harvey Jones in a totally non pushy and professional way ! We will planning to buy from them thanks to David’s attention to detail and his impressive knowledge of all things kitchen-related .

I walked into the Bristol showroom and spoke to Andrew. I have been dreaming of a new kitchen for over 15 years but have always felt a little intimidated about walking into a showroom. He could not have put me more at ease - he answered all my questions and my experience was so positive that I am one step closer to that kitchen. David then followed up with a call and has the most charming (and funny) but also practical telephone manner. My follow up appointment will happen soon and I am so impressed by the professionalism of the staff and quality of the kitchens I saw I shall be exploring my options further....to be updated with the Chester experience which is my local branch. Andrew knew I wouldn't be buying from Bristol but couldn't have helped me more - so thank you

David in the Clifton branch has been brilliant, creative, patient and friendly in arriving at our designs so far.
We are really pleased with how they have turned out and excited to see the built product.
We are also really impressed with the CGIs by Harvey Jones as they help visualise the space so much better!

Andrew in the Clifton showroom brilliantly guided me through the entire process of choosing my perfect breakfast dresser. We went for an integrated FF alongside it to make perfect use of the space too. He understood my taste and needs by carefully considering how my family intend to use the area. We are so excited by the final design and can’t wait to use it! Amazing, professional service throughout.

We need designs for kitchen and utility for a new build and have had wonderful help from David Gregory. I walk past Harvey Jones showroom in Bristol every day but knew their quality would be beyond our reach. So when needing a new kitchen my wife and I visited three of the big nationals, Wren, Magnet and Howden and chose one for a design session. They produced what we thought was an excellent and practical design. Out of interest we walked into Harvey Jones and everything changed. David spent an hour with us showing how our design could be greatly improved even by a big national. A full design session with David followed at which he suggest an “out of box” change to the way the space allocated by our architects could be used. It reduced the number of units while greatly improving the use and appearance of kitchen and utility and reduce cost below the national suppliers quote. Every step since has benefited from David’s ideas.

We had a fabulous experience designing our kitchen with David from Harvey Jones Bristol. David had really brilliant ideas to transform a relatively small space into our dream kitchen - Saving us as much storage space as possible whilst introducing things we've always wanted & didn't know were doable in the space that we have. His ideas are practical as much as they are beautiful and he really went above & beyond to get us those integral finishing touches that pull it all together. We're excited to get around to having it fitted!