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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had a great experience shopping with this store. The watch arrived incredibly fast, much sooner than I expected, and it was perfectly packaged and in excellent condition. I really appreciate th... Leggi di più

Valutata 5 stelle su 5

Fast shipping, extremely well boxed, watch exactly as expected, best price on the www, follow up email. What more can you possibly want? The whole experience exceeded my expectations, thank you guys!... Leggi di più

Valutata 5 stelle su 5

Great option for watches at Hartmanns, good range, covering a variety of styles and brands. I ordered a watch at 50% off during their January sale and it arrived the next day without issue. Super effi... Leggi di più

Valutata 3 stelle su 5

I spent €800 on a watch for my husband and was extremely disappointed to learn that the battery had to be replaced upon opening it. I ordered it from the website for delivery to Dublin from Galway. We... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Gioielliere
  2. Negozio di orologi

Scritti dall'azienda

Hartmanns is the west of Ireland's premier jewellers. Based in Galway city they have the west's biggest and best selection of engagement and wedding rings. Hartmanns also specialise in swiss watches and fine Jewellery. They are authorised stockists for Tag Heuer, Longines, Tissot and many other top brands. They also stock top Italian jewellery brands, Fope, Gucci and Marco Bicego


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

88 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

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Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Kitty was amazing!

We want to say a massive thank you to Kitty who advised us brilliantly on Tag Heurer watches for our dad for his 60th birthday. It was a special experience for our family and our dad is over the moon with new piece. Thanks Kitty!

3 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great experience

It was easy to order, clear communication about the order and delivery. My order was delivered quicker than expected. When the order arrived it was very well packaged and presented. I will definitely buy more items from Hartmanns.

4 luglio 2024
Valutata 3 stelle su 5

Old Battery in Watch

I spent €800 on a watch for my husband and was extremely disappointed to learn that the battery had to be replaced upon opening it. I ordered it from the website for delivery to Dublin from Galway. We have since learned that it will have to be sent off for 2 weeks to have a specialist device replace the battery due to the materials used to make the watch as well as pay a fee for the service. Its a real shame because otherwise the service would have been great. Fast delivery, beautiful packaging and presentation, etc.

29 maggio 2024
Logo di Hartmanns of Galway

Risposta di Hartmanns of Galway

Hi Shannon

I'm really sorry to read this review. And of course sorry for any upset caused. This watch only arrived in stock to us from Hamilton on 15th of December last year so the battery should not have been depleted. I can only guess that it was sitting in the Hamilton factory for some time before delivery.

Either way the watch should have been checked thoroughly before sending to you and this was entirely our mistake. Had we checked the watch correctly we would have had our watchmaker change the battery before sending to you. Similarly, if you had contacted us upon receipt of the watch we could have arranged the return and replacement rather than you going to the expense of replacing the battery elsewhere.

I am really sorry for the trouble and will happily reimburse you for the cost of the battery and offer you a discount on your next purchase if you would like to make direct contact.

Best Regards
Richard
richard@hartmanns.ie

Valutata 5 stelle su 5

Highly recommend Tyler in Hartmann’s…

Highly recommend Tyler in Hartmann’s for arranging my beautiful engagement ring into a ring I thought I would only ever dream of. I had an idea for my ring and never thought it was possible but nothing was impossible with Tyler and Hartmann’s. I can’t thank you enough.

12 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Truly great experience

We got engaged in Galway last week and after reading all of the reviews for Hartmann's jewellers it completely swayed our decision. So glad we went there! Kitty was a breath of fresh air and really made the whole experience. I went in with absolutely no idea of what I would want but she had me well sussed! We got the perfect ring and even collected it resized that afternoon. Thank you Kitty it really added to the whole weekend picking our ring at Hartmann's.

12 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Beyond expectations

I have never placed an online order and had it followed up by a real person phone call to ensure it was delivered and wrapped exactly to expectations. Prompt delivery, beautifully wrapped and a personal touch. Simply excellent

12 dicembre 2023

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