We use Harrison Bathrooms / SCUDO every week for our orders and have always received great service. Janet Somers in the Accounts Department has been my main point of contact since October 2024,... Leggi di più
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Janet is fantastic person to deal with very helpful and willing to take time to sort any issues. When Janet was off Charlotte did an equally as good job covering. Well done team
Needed an urgent order processing for one of our priority customers. Spoke to Megan who was very helpful and processed the order for me to be delivered the next day Pete Bathroomcity
L'azienda ha risposto
Had an issue with my hot water heater. I sent a what’s app message. They tried to resolve the matter via what’s app straight away. Unfortunately the matter couldn’t be resolved and they sent me out... Leggi di più
L'azienda ha risposto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 16% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Service as it should be !
Contacted them about a 7 year old shower that had broken, emailed all the information etc.
New part being sent out for free !
Fantastic
Callum at Harrison bathrooms dealt with…
Callum at Harrison bathrooms dealt with our query. His replies were swift and he was really helpful in finding a solution for the problems we had. Really happy with the service
Sam helped resolve an issue really…
Sam helped resolve an issue really quickly with some shower cartridges that were defective. Great communication and speedy resolution to the issue- massive thanks!
Brilliant service
Brilliant service. Had a question about a previous purchase which Sam came-back straight and resolved my issue and sent a replacement part FOC.
Great customer service
Great customer service, Callum responded quickly to my emails and sorted any issues. Keep up the good work
I bought a 4 in 1 boiling tap in…
I bought a 4 in 1 boiling tap in anticipation for a kitchen rebuild at a property I have recently moved into, and there was a good deal on offer for a boiling tap, with boiling tank and filter included. I had a plumber fit the new tap, and some problems arose after installation that they could not resolve. I had low pressure and no mains hot water, I contacted the manufacturer, Harrison Bathrooms via email and was given some simple instructions to remedy the problems.
I also had a problem with the boiling tank which the company replaced free of charge, and I was extremely grateful for this as once I had replaced the tank, the tap functions perfectly and I am extremely happy with my purchase.
I would only suggest to any prospective buyers to ensure you get a plumber who has fitted a boiling tap before, as mine hadn't and this led to some problems during and after installation, which had nothing to do with manufacturer. I would also suggest if you are moderately good at DIY, and whilst may seem daunting at first. I wish I had done this myself as I believe I would've saved myself alot of time and money.
I would like to thank Harrison Bathrooms for all their help regarding this matter, and I would recommend the tap. It is my first boiling tap and it is hugely satisfying getting up in the morning and having a cuppa without having to wait on a kettle boiling, and it is great to give your pans a good steep in hot water after cooking, and for rinsing out bottles/glasses and containers. I have just become a father and this is a great purchase for the family.
Excellent Service
I contacted customer services at Harrison Bathrooms recently and was assisted by Emma, she was very professional, helpful and handled my query very promptly.
My parents had issues with the…
My parents had issues with the guarantee and the experience was absolutely amazing. Customers services and advisers were responsive every moment and dealt with the issue straight away.
It was not a big problem but old people need things done as they like it and thanks to these advisers everything got done on time.
I contacted Harrison Bathrooms because…
I contacted Harrison Bathrooms because I couldn’t locate a fitting to a shower door/screen I’d purchased. Even though the purchase was several months ago Harrison replied to my email immediately, and arranged for the fitting to be sent out. Very relieved. Great service.
Callum the hero!
Got to say Callum did an amazing job today, he helped me out from start to finish with the fitted furniture range. Explained everything to me in such a way I could sell it to my customer with ease. Thank you Callum for the sale!
Excellent Service, very happy with the team and great quality items
I have dealt with Harrison Bathrooms on a number of occasions and have recently had the pleasure of dealing with a Lady called Emma (B). I cannot commend her highly enough! The level of service that she has provided is second to none. I was provided with all the necessary information I required to enable me to place my order with confidence and the manner in which she conducted herself was exemplary. Emma handled my experience from start to finish and I can't thank her enough. Thankyou Emma! I look forward to working with you again in the near future.
JessH was so helpful and professional…
JessH was so helpful and professional in resolving an issue for me. I had a prompt response and resolution in one, which I really appreciate. Thanks very much.
Callum was exceptional in helping me…
Callum was exceptional in helping me out and provided an excellent service hes a credit to the company
Thorncliffe Building Supplies Ltd
Ryan Grindrod
Assistant Manager
Quick replies to emails
Callum answered my email quickly and helped straight away. He sent links and explained what I needed to do. Would 100% recommend
Exceptional Customer Service
I've been in touch twice now for advice, both times exceptional customer service.
Emma was very helpful and quick in her…
Emma was very helpful and quick in her responses to help with my enquiry
Emma in Customer Services
Emma in Customer Services was very helpful and efficient in sending me the spare parts I asked for, and answered my many questions.
Issue resolved quickly
Quick response to an issue with a tap purchased 18 months ago, resolved within the day. Thankyou
I have had their brass thermo shower
I have had their brass thermo shower. Great quality. That's obvious. My builder really liked it. Has been running for a year with no problems. Get the knurled option it’s very James Bond you’ll love it!
Excellent sales/ customer service
Excellent sales/ customer service , the spare parts department will go out of their way to find and supply you with the part youhave been searching for and all at a very reasonable cost , you just pay for the spare parts needed and no delivery charges which is rare in today’s purchasing on line .
I would highly recommend Harrison bathrooms for all your needs.
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