Harppababy Recensioni 

J’ai commandé un jouet pour mon bébé, et Harppababy m’a déçu. Le site proposait une seule option, sans variations de couleurs ou de tailles. J’ai dû attendre 3 semaines pour la livraison, et le produit n’était même pas en stock. Pas de service client réactif, juste un message automatique. Je ne recommande pas.

Nordi foldable toddler tower looks great in pictures and promotion but this product was disappointing - I can’t even use it! Harpababy gave me a defected product, missing bolts and safety stickers were unusable. The quality of the wood looks cheap, had white stains on it like they try to put super glow and fix the issues before sending it out. DO NOT PURCHASE!

I received an item at my baby shower, upon opening it, it was missing all of the hardware. After several back and forth messages, they indicated that the item had been returned/refunded already. Although, I am not sure where my gift was purchased or what exactly happened prior to receiving it for them to indicate it has already been returned/refunded, they are refusing to send me replacement hardware and are no longer responding after I asked about purchasing the hardware out of my own pocket. My only option at this time is to go purchase a replacment item and be out the additional money. Their response time is atrocious and they only respond between 6pm and midnight. I am completely disappointed in this company and their inability and unwillingness to work with me to fix an issue that started at the company level aka not putting hardware in the box prior to shipping it out.

Product selection was wonderful. Ordering quick and easy.

The best shipping the best material

All went perfectly from order to delivery

This store is a scam. I tried to return a defective item, and they said they would issue a full refund without me having to return the product. It has now been over four weeks and I have still not received a refund. They continue to give me the runaround and random excuses for why they cannot issue the refund. I will not purchase anything else from them, nor do I recommend their products for others. Scam store at its finest.

Had an issue with my order that really wasn’t the company’s fault but customer service was really friendly and went above and beyond to solve the problem.

The screw holes were drilled a little crooked but still went together fine !! Very good quality!!

I love the foldable toddler tower, the black and natural wood aesthetic was hard to find in other companies. I also love that it came with grippy stickers. The reason I gave it 3 stars it because after I adjust the step to the highest level the tower no longer folds. I also purchased the safety mat to add, it can’t be used for the foldable version because the sides slant inward, making the opening where the child stands about 6 inches in width. I’ll prob sell or throw the mat away. Overall I do recommend but probably would have bought the non-foldable tower if I was aware of the 2 issues.

Customer service was excellent, however I wouldn't recommend the product. Incorrect parts were sent with the order (playpen). After sending pictures of the pen, the batch number and a picture of the instruction manual we were sent new parts and a new door for the playpen. Unfortunately, those were not compatible with the product we ordered and the playpen was not functional or safe to use. We were issued a prompt refund.

Firstly they shipped super quickly. I was truly impressed how fast it got to my house which was great since my daughter started crawling so much so quickly. It was super easy to put together. The design is nice and looks nice.

Arrived in a timely manner pkg was intact

Good height, sturdy, nice safety feature with the optional back piece

Good product. A bit expensive for what it is though, even with discounts.

Very easy to assemble, really good quality

Great product and fast shipping. Simple to setup, versatile and sturdy

Received order sooner than expected 😊

The box arrived very damaged in multiple spots, luckily the product wasn’t damaged. I thought the instructions could’ve had more detail on adjusted the platform height but we figured it out.