Harper James Recensioni 

Julia was extremely professional & kind, understood exactly what I needed and delivered quality work. I would highly recommend working with her and Harper James.

Very reactive to our enquiry, turned around a review of an Articles document in one day with clear explanation of any proposed changes. Second time we have used Harper James UK.

From going through the onboarding process to speaking to the team about the issues I was facing, everything was dealt with in a very professional manner, and there was complete transparency with hours used, and even guidance on options ahead of me, which, as a small business, was very useful. Everything was done very quickly too, which at the time was a great relief.

Expertise with reliability and speed and a pleasure to deal with.

I have always received excellent advice and this is followed up after call.

We started working with Harper James during a challenging client dispute involving significant scope creep, where we had little hope of recovering payment. Thanks to their expert guidance, we successfully secured the full amount owed. Their support extended beyond legal advice, they offered valuable commercial insights that made a real difference.

Since then, we’ve worked with multiple solicitors across different departments: from dispute resolution to drafting new client contracts, negotiating a commercial lease, and setting up a new company with clear guidance on its Articles of Association. Every solicitor we’ve dealt with has been knowledgeable, approachable, and highly professional.

Their Enable plan not only helps us save significantly but also gives us peace of mind knowing that all legal aspects of our business are covered. We’re genuinely pleased with the service and can’t recommend Harper James highly enough.

Both the onboarding team and legal team were the most efficient & professional - absolutely truly amazing - Thank you Freddie & Julia for all their support in our new business startup. 10/10 highly recommended!

Harper James provide a great portfolio of services that suit our needs as a business. We have required a range of legal services varying from Commercial law to Labour law, and they were able to provide the support we needed with the highest level of professionalism.

One-stop shop for everything legal. Their client service will assign the right lawyer based on your need with only one email. Their prices are very affordable and their subscription model gives you more visibility over cashflow. The lawyers are usually quite practical and to the point. Been a client for 5 years!

I have been very impressed by the service provided by the team at Harper-James, from the handling of my initial enquiry through to the delivery of legal advice on a fairly complex and specialist matter relating financial services. Friendly, professional and cost-effective for a small not-for-profit business, like ours. Would definitely recommend and look forward to maintaining our relationship with Harper James as a source of professional advice and support.

I had the pleasure of working with James Hastings and Samantha Paxton, and I can confidently say they are an exceptional legal team. James brings clarity, precision, and calm authority to even the most complex matters, while Samantha’s meticulous attention to detail, quick replies, and dedication ensured nothing was ever overlooked. Together, they navigated every challenge with professionalism and care, always keeping my company’s interests at the forefront. Their guidance gave me confidence at every step, and I’m truly grateful for their support.

Really easy to work with - clear understanding of what was needed and delivered everything effectively and efficiently.

Well, that was a breath of fresh air. We’ve just managed to prepare a tailored licensing agreement in less that a week and with zero stress. Emily Sadler is brilliant. She took us through the process very smoothly and without complicated legalese. A great first experience with Harper James.

Very responsive. Delivered insightful tax advice relating to share options in a very timely fashion. I would use then again for corporate matters.

I'd like to share a huge thank you to Callum and the team at Harper James for soliciting the sale of my company.

Their professional guidance made what could have been a complex process remarkably smooth and efficient. The team was responsive, thorough, and completed everything within our desired timeframe.

I recommend speaking with Harper James to anyone seeking legal support for business transactions.

The engagement, support, and consultation throughout has been stellar from Jo Wilson. With her supporting me, I was able to navigate a complex client payment related issue. She struck the right balance of providing guidance/direction whilst instilling confidence throughout the process, enabling me to make the right decision at every stage.

Her management of the process throughout brought the whole dispute to an amicable conclusion, and far swifter than i had anticipated.

I was setting up a new business, and wanted the support of a legal team in case there were areas I needed to use them for as the time went on in year one, so signing up for the Enabel plan was perfect.

It gave me peace of mind that I could call on legal help if required and that by paying a monthly fee I already had some credit for any work that I needed backed up with the knowledge that I would get a lawyer at a great rate for all other work.

It worked out that I needed to use their support on a few occasions. Everyone was extremely helpful, professional, and explained things in a way that I could understand. The turnaround time for work was also really good.
I can't recommend them enough.

We’ve been a loyal client of Harper James since 2020, but the decline in service and quality has been staggering and unacceptable.

The employment contract work they delivered was full of basic spelling and grammar errors, inconsistent language (e.g. switching between “you” and “the employee”), and was completely disjointed. There was no consideration of how our employees would view the contract changes and advice was unclear. The quality was so poor we had to scrap it entirely and rewrite the contracts ourselves. We made it very clear this work was unusable and that we had lost confidence in their ability to deliver. Their insistence on billing for this unacceptable output shows an alarming lack of accountability or concern for client care. They insist had we paid them even more to finalise contracts that they would've done a good job, but the drafts were so poor there was no way we could trust them to do further work! I have never seen such a lack of concern for clients from any type of client services business.

Whilst this was breaking point for us, it was not the first issue. We spent thousands with Harper James for ongoing advice on a sensitive employee issue. Over several weeks, the advice we received was consistently vague, grey, and confusing, so much so that our team couldn’t act on it. In contrast, we found a clear, simple resolution within five minutes of speaking to our own insurance provider. Frankly, we’ve had better results using ChatGPT than Harper James.

They are slow to respond, taking weeks to reply to emails and on occassion not having resource available for us despite us being on an annual contract with a monthly subscription fee. We've flagged slow communication, poor value, and a general lack of care, and it’s clear those concerns fall on deaf ears.

Update: Adam from the team kindly called me to discuss and resolution after my concerns. We reached an amicable agreement and I felt he had a clearer understanding of our complaints. I've amended the review to 2-stars to reflect this.

Both Sam and Callum have been amazing to work with over the past few years, so patience, thorough and explain everything so clearly. So easy to talk to and completely understood what needed to be done and just did it! Super efficient. Thank you both, you have been the best!

Excellent customer service on a tricky agreement with a supplier. Timely back and forth dealing with an experienced solicitor. Would recommend.