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Valutata 5 stelle su 5

I had my foundation day with Dr Jaymi today at Manchester branch. It was a truly amazing day and I’ve learned soooo much more than I expected. A lot of hands-on experience with great tips from Dr Jaym... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing foundation training day at Harley Academy. Mentors Max and Shafiq were so professional. Both very knowledgeable, polite and approachable. Really made us feel calm, and made our learning fun. A... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am enrolled on the level 7 diploma. Just completed the Foundation training day at the academy. Really good trainers. It’s pot luck what you get as a practical hands on case under supervision. You ge... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great first contact with training staff- Emily, Alisha and Sophie. The level of expertise and thoughtful program planning showed through. Really glad I joined the program. Looking forward to future se... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di servizi legati alla carriera e all'istruzione
  2. Facoltà di Medicina
  3. Scuola di formazione

Scritti dall'azienda

The UK’s leading postgraduate training provider in aesthetic medicine for Doctors, Dentists and Nurses.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

233 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Terrible Support, Extremely Saturated Course

Trainers, clinic, and online information are great. However, the course is extremely saturated, which does not allow students a realistic opportunity to book observation days, mentoring sessions, or even the theory exam. I have been waiting over a year!!. You can only book at 7 a.m. on the first day of the month, but the platform usually crashes and does not allow access.

I have also tried contacting the support team several times for help, with no success, only being told to “try next time.”

There was an issue with my MEDSU account, and my access to the e-learning platform was paused. Although it was fixed over two weeks ago, my access has still not been restored. As a result, when I tried again today (1st May at 7 a.m.) to book my mentoring session and theory exam, I couldn’t even access the platform, causing yet another month of delay.

I honestly cannot express how frustrating this is. I chose Harley Academy despite the significant financial commitment, expecting excellence and personalised attention. Unfortunately, that has not been my experience. While the trainers and their standards are excellent, it does not make up for the administrative issues.

If I had known this beforehand, I would have chosen a different Level 7 provider.

1 maggio 2026
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Risposta di Harley Academy

Dear Amanda,

Thank you for your feedback. We’re very sorry to hear about your experience and apologise for the inconvenience caused. We strive to provide a high standard of teaching and customer service, and it’s disappointing to hear this has not been your experience.

Your account may have remained inactive, as we are unable to reactivate access without confirmation from MEDSU. We understand this may have impacted your ability to access the platform, and we are continuing to follow up while also working on improvements to reduce delays.

We do have spaces available before the next schedule release and would be happy to assist you with bookings. Please note that new sessions are released on the 1st of each month at 7pm.

We will also be in touch to support you with the next steps.

Our priority is to ensure you feel fully supported and able to progress with your course. If you need any assistance at any stage, please don’t hesitate to contact us at studentsupport@harleyacademy.com. We’re always here to help.

Kind regards,
The Student Support Team

Valutata 5 stelle su 5

Super helpful and comprehensive…

Super helpful and comprehensive foundation training to injectables, trainers are very approachable and friendly, and lunch was lovely! I look forward to finishing my level 7 at Harley

14 aprile 2026
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Risposta di Harley Academy

Hi Lara, Thank you for the feedback. We are so glad you enjoyed your training!

Don't hesitate to reach out to the team if we can support you further within your training.

Many thanks,
The Harley Academy Team

Valutata 5 stelle su 5

Great training

Great training, very well-organized and structural, also great trainers and instructors.

14 aprile 2026
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Risposta di Harley Academy

Hi Abir, Thank you for the feedback. We are so glad you enjoyed your training!

Don't hesitate to reach out to the team if we can support you further within your training.

Many thanks,
The Harley Academy Team

Valutata 5 stelle su 5

Really informative and not rushed

Really informative and not rushed. Felt supported throughout the day, helped with the consultation pre administration and not pressured to get the questions right straight away.
Really helpful with different techniques and dexterity when injecting.

14 aprile 2026
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Risposta di Harley Academy

Hi Felicity, Thank you for the feedback. We are so glad you enjoyed your training!

Don't hesitate to reach out to the team if we can support you further within your training.

Many thanks,
The Harley Academy Team

Valutata 5 stelle su 5

Great first contact with training…

Great first contact with training staff- Emily, Alisha and Sophie. The level of expertise and thoughtful program planning showed through. Really glad I joined the program. Looking forward to future sessions

5 marzo 2026
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Risposta di Harley Academy

Hi Alexandra, Thank you for the feedback. We are so glad you enjoyed your training!

Don't hesitate to reach out to the team if we can support you further within your training.

Many thanks,
The Harley Academy Team

Valutata 5 stelle su 5

Foundation day was very informative and…

Foundation day was very informative and staff were very professional and knowledgable.

5 marzo 2026
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Risposta di Harley Academy

Hi Josh, Thank you for the feedback. We are so glad you enjoyed your training!

Don't hesitate to reach out to the team if we can support you further within your training.

Many thanks,
The Harley Academy Team

Valutata 5 stelle su 5

Really informative and enjoyable…

Really informative and enjoyable foundation day!

28 febbraio 2026
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Risposta di Harley Academy

Hi Annabel, Thank you for the feedback. We are so glad you enjoyed your training!

Don't hesitate to reach out to the team if we can support you further within your training.

Many thanks,
The Harley Academy Team

Valutata 5 stelle su 5

Amazing training day at Harley Academy…

Amazing training day at Harley Academy with hands on from first session.

26 febbraio 2026
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Risposta di Harley Academy

Hi Dr PL, Thank you for the feedback. We are so glad you enjoyed your training!

Don't hesitate to reach out to the team if we can support you further within your training.

Many thanks,
The Harley Academy Team

Valutata 5 stelle su 5

Really great!

Really great!! I was a tad scared before the Foundation training and it was actually really reassuring and I had a lot of fun. Thank youuuuu!!!! ☺️

26 febbraio 2026
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Risposta di Harley Academy

Hi Javier, Thank you for the feedback. We are so glad you enjoyed your training!

Don't hesitate to reach out to the team if we can support you further within your training.

Many thanks,
The Harley Academy Team

Valutata 5 stelle su 5

Excellent first day

Excellent first day of theory, observing and injecting with Dr Mirali and Dr Lindsay. Looking forward to the next section of training

3 febbraio 2026
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Valutata 5 stelle su 5

Really informative and easy to follow

Really informative and easy to follow. Very patient with the practical

26 gennaio 2026
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Risposta di Harley Academy

Hi Dr Samira, Thank you for the feedback. We are so glad you enjoyed your training!

Don't hesitate to reach out to the team if we can support you further within your training.

Many thanks,
The Harley Academy Team

Valutata 1 stelle su 5

No available mentoring days for months

I am very sorry to say that this was one of the most disappointing experiences I have had. The mentoring offering was misleading, and the level of support provided did not align with what was originally communicated. In particular, there have been no available dates to book mentoring sessions for months, making it impossible to access the support that was promised. This lack of availability has resulted in significant frustration and disappointment. I regret that my experience did not meet the expectations that were set, and I hope this feedback is taken seriously for future improvement

14 gennaio 2026
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Risposta di Harley Academy

Dear Marianna,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience, and we appreciate you raising these concerns.

We’ve tried to locate your record, but haven’t been able to identify a student in our system under the name used in this review. We’d really welcome the opportunity to understand your experience in more detail so we can properly review what happened and continue improving our mentoring and trainee support.

If you’re happy to do so, please contact us directly at studentsupport@harleyacademy.com with your details, and we will get in touch to discuss.

Thank you
Best wishes, Harley Academy Team

Valutata 4 stelle su 5

Over all I found the training of an excellent standard

Over all I found the training experience with Harley academy to be excellent. The 1:1 mentoring sessions were absolute gold, having the opportunity to have a few hours of practical experience whilst being able to learn from the best. I found the foundation day good but due to covid restrictions ( I completed this years ago) this was not hands on so I did not really rate this.

The quality of the teaching and online resources is excellent and does prepare you well for the exam.

I gave 4:5 as I became very frustrated by the lack of availability of the mentoring sessions. I had to travel to London for several additional sessions in order to get the correct number of cases in my logbook. I also found it unacceptable that patients booking in for polynucleotide treatments were booked into my clinics, I was taught to use these and performed these treatments, yet I was not then ‘trained ‘ to use these and this would require another £600 course to be able to do a treatment that I had already performed. These patients should not be in the clinics unless the Level 7 actually also was inclusive of these treatments.

In the time it took me to complete my training there have been many changes in the industry, and to the course itself. The physical location changed, the online platform changed, the numbers of patients wanting filler has dramatically fallen. If you want to do this course, get on with it and complete it in good time.

I feel thrilled and proud to have now completed my level 7 training . I would highly recommend Harley academy and the team. Just don't mess about like me and get it done efficiently!

14 gennaio 2026
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Risposta di Harley Academy

Hi Joanna, Thank you for your review and for sharing your feedback. We’re pleased to hear you found the training and mentoring to be of a high standard. Your comments are very valuable to us and will be used to help improve the student experience. Congratulations on completing your training, and we wish you every success going forward.

Valutata 5 stelle su 5

Great

Great
Trainers were very good and knowledgeable, I had time to treat patient and learn .

13 gennaio 2026
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Risposta di Harley Academy

Hi Huma, Thank you for sharing your experience.
We’re delighted to hear that you enjoyed your training day with us. If you need any further support during your training, please don’t hesitate to reach out to the team.
Best wishes,
The Harley Academy Team

Valutata 5 stelle su 5

Wonderful training experience with…

Wonderful training experience with Jamie and Janine, it was supportive and nothing was too much trouble. Smaller groups for practice and enough time to build confidence in consultation.

7 gennaio 2026
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Risposta di Harley Academy

Hi Natalie, Thank you for sharing your experience.
We’re delighted to hear that you enjoyed your training day with us. If you need any further support during your training, please don’t hesitate to reach out to the team.
Best wishes,
The Harley Academy Team

Valutata 5 stelle su 5

Amazing! Highly recommend!

Had amazing foundation day with Natalie and Dr. Emily. Thank you for your teaching and support, was a great confidence boost!

8 dicembre 2025
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Risposta di Harley Academy

Hi Dixa, Thank you for sharing your experience.
We’re delighted to hear that you enjoyed your training day with us. If you need any further support during your training, please don’t hesitate to reach out to the team.
Best wishes,
The Harley Academy Team

Valutata 5 stelle su 5

Absolutely much more than what I was…

Absolutely much more than what I was expected! Good trainer Dr J And Janine was very good and patience. Helped to build confidence. I love it. Good job Harley Manchester

5 novembre 2025
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Risposta di Harley Academy

Hi Henriette. Thank you for sharing your experience.
We’re delighted to hear that you enjoyed your training day with us.
If you need any further support during your training, please don’t hesitate to reach out to the team.
Best wishes,
The Harley Academy Team

Valutata 5 stelle su 5

Amazing foundation day!

I had my foundation day with Dr Jaymi today at Manchester branch. It was a truly amazing day and I’ve learned soooo much more than I expected. A lot of hands-on experience with great tips from Dr Jaymi. She’s really supportive and closely supervised my technique of injecting botox and fillers! my first injection experience went really well and can’t wait to complete the level 7 in the near future.

29 ottobre 2025
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Risposta di Harley Academy

Hi Plairung, Thank you for sharing your experience.
We’re delighted to hear that you enjoyed your training day with us. If you need any further support during your training, please don’t hesitate to reach out to the team.
Best wishes,
The Harley Academy Team

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