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Valutata 1 stelle su 5

Customer support doesn’t even try to help, just uses AI prompts waits for a 2 minutes and disconnects. No rewards for loyal customers. Odds are worse than any other sportsbook. Can’t wait for a compet... Leggi di più

Valutata 1 stelle su 5

Hard Rock and any other sports betting app are full of scams and im tired of it...All bets should be available at any time and not locked off, locking bets gives a sign that they are cooking the books... Leggi di più

Valutata 1 stelle su 5

I have never downloaded or used HardRock Bet. But I play puzzle-type games on my phone and their ads are unavoidable. Twice, now, months apart, I have gotten fraudulent transaction notices from my b... Leggi di più

Valutata 2 stelle su 5

I like the overall platform, but I have a real problem with Major League Baseball betting… the fact that total bases are the same thing as hits doesn’t make any sense. They need to change this because... Leggi di più

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Informazioni di contatto

1,3

Pessimo

TrustScore 1.5 su 5

178 recensioni

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Tutte le recensioni

(178)

147 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

This is a damn scam it’s bullshit they…

This is a damn scam it’s bullshit they lie they take your money when your about to win big the app glitches out it’s a horrible app and if I could leave no stars that’s exactly what I would get 100s of dollars and no free spins or bonus triggered SCAM..!!!!!

12 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

They sent an email claiming the weekly…

They sent an email claiming the weekly drop would be bigger and better The latest drop was worse than the previous one So much for that Any time I have gotten cash back it just sucks it up gone in a flash They claim everything is an algorithm well tgey missed the part where the player wins

1 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Terrible

Terrible. Customer service sucks everything sucks. You get flagged for verification most the time even when you have all the proof. AVOID THE HEADACHE this company isn’t worth it.

3 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

My name is Clayton

My name is Clayton. I am very happy with the customer service at hard rock bet. They helped me fix my account. Patiently walking me through every step. I have been a loyal customer for over a year.

29 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

They seriously are not worth playing…

They seriously are not worth playing with anymore they hyped it up at first now it’s just a trap to hand over money while you lose they win, odds are garbage some games leave you where you left off some reset the bonuses. All a trap I won’t ever spend another dollar gambling they seriously took the fun out of everything it’s all about money these days save it and invest in yourself not these cons

29 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Hey guys be careful

Hey guys be careful, This casino app scams you and when you report it to their help team they pretty much say to screw off.

They do not honor any bonus they give you and will say oops that actually was ment for someone else so you get nothing

terrible customer service!

Much better off going to any other casino apps

29 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Thieves

Thieves. They literally stole a $100 deposit. It came out of my bank but somehow doesn't exist in their "system". Their "customer support" is AI chatbots and fuckheads. How is it possible that this band of criminals is the only people that are allowed to have legalized gambling in FL?

26 aprile 2026
Non scritta su invito
Valutata 2 stelle su 5

Bait and switch

Bait and switch. The first week or so that you are playing you will win pretty regularly...I mean a small or large bonus on pretty much every game that you play. Then...they tighten up the odds and it is literally impossible to win anything. It is one thing to play knowing that you will lose some money but can play a few hours and have some fun. On Hard Rock, you will be only feeding money in without winning at all. If you do get a bonus, the amount is so small that you leave disappointed. Trust me, there are plenty of other gaming sites. Avoid this one.

15 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

These slots are the worst I've lost…

These slots are the worst I've lost lots of money, it's like they got my account number and just make sure I don't win, you should never be able to play slots online to begin with for money anywhere, how does the State of Florida allow this, somebody's getting paid off. Florida should be allowed to let more sports betting apps be allowed instead of just hard rock it's like a big Monopoly don't waste your money if anything just bet on sports

7 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Yeah won yesterday and can't even get a…

Yeah won yesterday and can't even get a bonus today after him dresses of dollars nothing would pay the same as yesterday and it skipped payments when landed on anything that normally would, paid less today then yesterday with same amount on same game, seems like the same 10 rails keep repeating, been contacting customer service for weeks and no response except a real good guy from the tribe if you complain to him. If you win, it's like you can't bet next day because you won't get anything past 25vebts paying anything decent- was betting 80 cents , got 10 bonus games and it paid 2.40 cents in 10 games, it's sad that it's not even fun - mine as well watch your money get thrown off a bridge

6 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

I can see why they get one star…

I can see why they get one star customer service -1 contact with human -1 getting the run around really amazing that they are even allowed to take bets online then when someone finally contacted me they had the nerve to offer $100 for posite review Save your money go elsewhere

20 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Terrible customer service

Terrible customer service, they take 3-4 days to respond to an email, just to ask the same question.

12 days and still nothing has been done.

24 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

If i could have put 0 star i would have…

If i could have put 0 star i would have the games suck, they don't pay, once in a blue moon you get a bonus and they don't pay crap this app is 100 percent not worth playing save your money and time they are a bunch of thiefs.

22 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

I am absolutely mortified at how…

I am absolutely mortified at how @hardrockbet has done me i deposited 950.00 of my own money from my paycheck at that ,I went to withdrawal that amount as I meant to put 95.00 dollars not 950.00 and they suspended my account and asked for documentation regarding everything bank statements my identification amd a selfie proving who I am now inhave done everything they have asked of me and they still refuse to lift the suspension so I can pull my money from the app ..this is insane ad this money is my mortgage im scared to death of losing everything I own because of hard rock bet and their games they are playing with people's lives ,if there is anyone out there than can possibly guide me what I should in order to actually get my money back ..ive contacted the FCC ,the Seminole tribunal ,and BBB filed complaints with everyone ..I have now escalated the matter and disputed the charges to my bank and shown them the corresponding emails from.hard rock ensuring me this is protocol let us just homd your money until we feel like giving It back ...quite frankly if I ever even see the money again

I work my ass off for every dime I earn I work 60-70 hrs every week to try and get ahead amd for something like this to happen ots detrimental to myself and my family I pray to god something changes 🙏

11 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

⭐☆☆☆☆

⭐☆☆☆☆ – Hard Rock Bet se ha vuelto una de las peores plataformas para apostar

La verdad es que Hard Rock Bet ha cambiado para peor. Antes tenía una plataforma decente con buenas opciones, pero ahora parece que han decidido arruinar completamente la experiencia de apuestas.

Han modificado los métodos de apuesta y reducido los mercados de una forma absurda. Las líneas están demasiado cuadradas, con muy poca flexibilidad y casi sin variedad. Muchas de las opciones que antes estaban disponibles ahora simplemente ya no existen, o están tan limitadas que prácticamente no vale la pena apostar.

Para los que apostamos con frecuencia, esto se siente como si la casa estuviera tratando de controlar todo al extremo, dejando al usuario con muy pocas opciones reales para apostar. Comparado con otros sportsbooks, Hard Rock Bet se siente atrasado, limitado y frustrante de usar.

Lo peor es que cada vez parece que quitan más cosas en vez de mejorar la plataforma. En lugar de ofrecer más mercados y mejores herramientas para los apostadores, el sistema ahora está lleno de restricciones y líneas poco atractivas.

Si siguen así, muchos usuarios serios simplemente van a terminar migrando a otras casas de apuestas que sí ofrecen variedad, mejores mercados y una experiencia más justa.

Muy decepcionante ver cómo una plataforma que tenía potencial se está volviendo cada vez peor.

11 marzo 2026
Non scritta su invito

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