We worked with Maria, who was very kind and thorough with planning our trip. She answered all our questions and was very flexible with developing an itinerary that fit with out travel preferences and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
We worked with Maria, who was very kind and thorough with planning our trip. She answered all our questions and was very flexible with developing an itinerary that fit with out travel preferences and... Leggi di più
L'azienda ha risposto
We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... Leggi di più
L'azienda ha risposto
Very knowledgeable and responsive. I loved how upfront she was regarding the different choices I was requesting and she politely guided me to what I feel is the right choice for the family. I really w... Leggi di più
L'azienda ha risposto
I had asked for quotes and programmes from other operators; Majo C answered immediately, Every single question had a quick reply; her answers had great clarity. Spot on! congratulations!
L'azienda ha risposto
Scritti dall'azienda
Where Will Your Dreams Take You?
Portugal E10-77 & 6 de Diciembre. Ambar Building. Office 1201, Quito, Ecuador., 170504, Quito , Ecuador
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Jonathan was very helpful, understanding and accommodating. He answered all of my questions.

Risposta di Happy Gringo Travel
David was a wonderful to work with in planning our trip to the Galapagos. After an initial discussion he provided a range of detailed options to choose from. The trip went exactly as planned. Any minor issues such as the where to meet our guide on a particular day were quickly and satisfactorily resolved. Would definitely use HappyGringo again and recommend to anyone visiting the Galapagos.

Risposta di Happy Gringo Travel
Fabricio was my initial contact, he was excellent in communicating quickly and accurately with me.

Risposta di Happy Gringo Travel
I can hardly put in words how amazing our experience with Happy Gringo was. Jacky talked to me over an initial call and then followed up with emails to put together a perfect land-based week-long trip to the Galapagos. We were travelling with 4 middle aged people, 2 older (70+) people, as well as 2 teenagers, so the itinerary was a bit of a challenge. But every. single. detail was organized and ALL of our tours and transportation helpers were on time and absolutely wonderful. The hotel she picked for us on Isabela Island was fabulous. We contacted the company twice during the trip - once urgently and once to ask a favor, and they were responsive immediately both times. My ONLY complaint is (for myself!!) the fact that I had made a few arrangements before I contacted her. I wish I had let Jacky and Happy Gringo handle _everything_ for our trip, instead of just "most" of it!!! Our whole group is 100% satisfied and will tell everyone how wonderful they are! Thank you for a lifetime of memories!!

Risposta di Happy Gringo Travel
She never sent vouchers or any information regarding: the tour & was not reachable when inquiring about the vouchers. She was quick to ask for payment though.
I appreciate how patient Fabricio has been with me as we have worked to create an itinerary that is tailored to our needs. He has provided valuable insight about what we can expect in Quito, the Galapagos, Lima, Cusco and Machu Picchu. I look forward to meeting and thanking him in person.

Risposta di Happy Gringo Travel
J’ai trouvé Happy gringo suite à des recherches sur des sites et dans un guide de voyage. J’ai tout de suite été prise en charge par votre conseiller David qui a bien cerné notre besoin d’être organisé pour certaines activités aux Galapagos. Nous sommes 5 adultes alors il fallait s’assurer d’avoir un transport adéquat et des activités organisées d’avance. Il nous a envoyé rapidement les informations avec tous les détails et il répondait rapidement à nos questions. Il nous a même donner des conseils pour les activités que nous souhaitons faire de façon autonome. Les communications sont toujours claires et détaillées. Merci beaucoup et nous avons très hâte à notre voyage.

Risposta di Happy Gringo Travel
Very competent advice. Super friendly in personal dialogue.
Excellent presentation of the trip with all the information as a personalised web link.

Risposta di Happy Gringo Travel
Fabricio has been marvelous to work with. Kind, helpful and patient. Professional and knowledgeable.

Risposta di Happy Gringo Travel
Working with Jacky was great.

Risposta di Happy Gringo Travel
GabyLu responded almost immediately to my enquiry and worked with our time difference to ensure I was contacted exactly when I asked to be. She was helpful, knowledgeable and worked to find me the perfect 2-day trip to the Cloud Forest to enhance my upcoming break. She has also sent hotel recommendations for other parts of my trip that I am looking into. A smooth process from start to finish.

Risposta di Happy Gringo Travel
Our planning guide made it easy and reviewed our options. He pointed out some pitfalls that we had not known.

Risposta di Happy Gringo Travel
Booking process was so easy! Very prompt service with great communication. Helpful with suggestions appropriate to our needs.

Risposta di Happy Gringo Travel
We really appreciated the professionalism and efficiency of Jacky from the Happy Gringo team in planning our trip to the Galapagos! It's always a real pleasure to work with her. Thank you for everything!

Risposta di Happy Gringo Travel
Muy buen servicio al cliente. Buena atención. Estoy satisfecha. Gracias

Risposta di Happy Gringo Travel
We've now booked our honeymoon to the Galapagos via Happy Gringo thanks to the help of Jonathan. He has been very helpfull all a long of the booking, with great recommandations and has organised a wonderful plan for our trip in September. We are very much looking forward to it. Jonathan is very professionnal, speaks great english and knows his job very well with personal recommandations, he is also very responsive and has kept us informed all a long of the process. Thank you !

Risposta di Happy Gringo Travel
Jacky is extremely knowledgeable, flexible and timely in her responses. She even replies on her day off! She manages to find us exactly what I was looking for. This will be the trip of a lifetime for my nephew and a wonderful graduation gift.

Risposta di Happy Gringo Travel
We had an amazing day visiting Cotopaxi. Andries is a great guide. He was v helpful and encouraging as we made the walk up to the refuge on Cotopaxi, which is a challenging but so well worth doing. He gave us lots of information about the area. This is an excellent tour and one of the highlights of our Ecuador trip.

Risposta di Happy Gringo Travel
Jacky was friendly, professional, and knowledgeable. She shared good ideas for our private tour and offered various choices. She responded quickly to our questions and provided a lot of information.

Risposta di Happy Gringo Travel
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.